43 customer support engineer jobs at 36 companies in Westville, IN
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Customer Support Engineer
Chicago, Illinois, United States
$50k-$75k/yr OnsiteFull Time
1+ YOEBA/BS in CS or IT required, 1+ years technical support experience, knowledge of Java, Python, SQL, JavaScript, command line tools (cURL, SSH, PGP, AWS CLI), familiarity with AWS or Microsoft Azure, strong communication and troubleshooting skills.
Java, Python, SQL, JavaScript, Command Line, cURL, SSH, PGP, AWS CLI, AWS, Microsoft Azure
2w
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Field Customer Support Engineer, Federal
Chicago, Illinois, United States
$100k-$143k/yr FieldFull Time
3+ YOEU.S. citizenship, valid driver's license, 3+ years field engineering/support experience, associate's degree or equivalent, ability to lift 50 lbs, on-call availability, strong troubleshooting and customer service skills.
VMware, Windows Server, Linux, AIX, Solaris, HP-UX, OpenVMS, Cisco, VLANs, VSANs, TCP/IP Networking, Fibre Channel, SAN Technologies, NAS/File Storage, Enterprise Block Storage
2w
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Field Customer Support Engineer, Federal
Chicago or Springfield
$100k-$143k/yr FieldFull Time
3+ YOEU.S. citizenship, associate degree or equivalent experience, 3–7+ years in field engineering or technical support, enterprise IT infrastructure experience, troubleshooting skills, driver's license, travel, on-call availability, and ability to lift 50 pounds.
Microsoft Windows Server, Linux, AIX, Solaris, HP-UX, OpenVMS, VMware, Cisco, Fibre Channel, TCP/IP, VLANs, VSANs, NAS, SAN, Enterprise Block Storage, File Storage, Enterprise Backup Solutions, Mainframe Connectivity, Data Center Infrastructure
1mo
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Customer Reliability Engineer
Chicago, Illinois, United States
$103k-$159k/yr HybridFull Time
3+ YOE3+ years in technical escalation/Support/CRE/SRE roles; incident response for P1/P2; experience with distributed cloud services; SQL, Python, Bash/Shell, PowerShell, REST APIs; AKS/Azure services; Splunk, Grafana, Kibana, Prometheus; strong communication and troubleshooting.
SQL, Python, Bash/Shell, PowerShell, REST APIs, Azure Kubernetes Service (AKS), Azure services, Splunk, Grafana, Kibana, Prometheus
3w
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Technical Support Engineer
St. Joseph, Michigan, United States
OnsiteFull Time
Provide technical support by answering calls/emails, troubleshooting analytical and metallographic equipment, strong written/verbal communication, Microsoft Windows and Office proficiency, Oracle experience, and a two-year technical/industrial degree.
Microsoft Windows, Microsoft Office, Oracle
1mo
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Technical Support Engineer (Integrations)
Los Angeles or Chicago or Austin
$60k-$90k/yr HybridFull Time
2+ YOE2+ years in technical support or IT, strong troubleshooting and communication skills, experience with integrations/APIs, ability to work in-office 3 days/week (Tue-Thu), high emotional intelligence and critical thinking.
Postman, Zendesk, Salesforce, JIRA, SQL, OAuth, SAML, SSO, SFTP, REST APIs, Postman, Super, Slack, session replay
2mo
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Software Support Engineer
Chicago or United States or North America
$27-$37/hr OnsiteFull Time
Provide technical support for TruTops CAD/CAM software, troubleshoot software issues, consult with customers, require strong communication and IT background, BA in IT preferred, travel up to 15%.
TruTops, CAD/CAM
1w
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Desktop Support Engineer (Level 2)
Chicago, Illinois, United States
OnsiteFull Time
5+ YOERequires desktop support experience or an associate degree in a related field, with hardware, operating system, application support, troubleshooting, documentation, communication, and customer service skills.
Microsoft, Mac OS X
1w
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Technical Support Engineer – Education and Non Profit Cloud
Seattle or Chicago or Boston or Atlanta or Indianapolis
$89k-$121k/yr HybridFull Time
Degree or equivalent experience, 2+ years in technical support, Salesforce or CRM experience, cloud technologies, internet technologies, databases, JSON, SQL, and system logging or monitoring.
Salesforce, CRM, Splunk, Sumo Logic, JSON, SQL, OmniStudio, OmniScripts, FlexCards, Integration Procedures, Data Raptors, SOQL, Apex, MuleSoft, ETL, REST, SOAP, Data Cloud, Agentforce, Microsoft Workday Student, PeopleSoft, Banner, Stripe, iATS, Elevate, Classy, GiveCampus
2w
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Technical Support Engineer
Chicago, Illinois, United States
$95k-$125k/yr HybridFull Time
5+ YOECollege degree required; 5+ years relevant experience; strong Linux administration, networking, storage/HPC, cloud (AWS), Python and REST API skills; excellent communication and customer-service orientation.
Globus, Linux, Python, REST API, AWS, Google, Microsoft, IAM, S3, EC2, InCommon, SAML, OAuth2, OIDC, Apache, TCP/IP, DNS
3w
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Customer Escalations Engineering Technical Leader
San Francisco or Milpitas or San Jose or Chicago or Colorado or Illinois or North Carolina or Texas or Oregon or California or Idaho or Delaware
$184k-$264k/yr RemoteFull Time
8+ YOE8+ years in customer escalations/technical support; deep Meraki Dashboard and cloud-managed networking knowledge; experience leading critical incident responses, trend analysis, cross-functional collaboration, and creating support documentation.
Meraki Dashboard
4d
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Sr Technical Support Engineer
Chicago, Illinois, United States
$90k-$95k/yr OnsiteFull Time
5+ YOERequires 5+ years with mobile applications and cloud services, including 2+ customer-facing years; expertise debugging SDK issues across Android, iOS, and Flutter; project management and analytical skills.
RESTful APIs, SDKs, Java, Android, iOS, Flutter, C/C++, Kotlin, Swift, Android Automotive OS, AOSP, Electronic Medical Records (EMR), GPS
4d
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Sr Technical Support Engineer
Chicago, Illinois, United States
$90k-$95k/yr OnsiteFull Time
5+ YOERequires 5+ years with mobile applications and cloud services, including 2+ years customer-facing; expert Android, iOS, Flutter, C/C++, SDK debugging, analytical problem-solving, and project management skills.
RESTful APIs, SDKs, Java, Android, iOS, Flutter, C, C++, Kotlin, Swift, Android Automotive OS, AOSP, GPS
3w
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Controls Engineer
Bridgman, Michigan, United States
OnsiteFull Time
Design, document, program, and build custom robotic automation systems; PLC/HMI/SCADA programming; networking and electrical design; customer interfacing and field support.
PLC, HMI, SCADA, Allen Bradley, Siemens, FANUC, ABB, Kukka, Rockwell
1w
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Director of Product Support
Chicago or Cincinnati
HybridFull Time
7+ YOE3+ MgmtRequires 7+ years in technical support or customer-facing engineering, including 3+ years managing teams; strong troubleshooting, logs, APIs, SQL, incident response, and support-platform experience.
Intercom, Zendesk, Jira, Metabase, SQL, PointClickCare, MatrixCare, HL7, FHIR, SFTP, Pendo, EHR, HRIS, API
1mo
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Field Service Engineer- Chicago
Chicago or United States or United Kingdom or Ireland
$86k-$108k/yr FieldFull Time
3+ YOEBachelor's in engineering or equivalent, 3+ years field service or technical support experience, strong problem-solving and customer-facing skills, willingness to travel up to 60%, valid driver’s license.
SCIENION, CELLENION
2mo
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Customer Success Manager
Chicago, Illinois, United States
HybridFull Time
SPARETECH: A software building AI-powered maintenance and spare-parts solutions to reduce MRO spend and optimize inventory for manufacturers.
1+ YOE1-3 years in Customer Success, Solutions Engineering, Support, or Technical Sales (software or manufacturing preferred); strong stakeholder management, problem-solving, product knowledge, and self-starter mindset.
1mo
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Lead Software Engineer, Customer Experience & Reliability
Chicago, Illinois, United States
$114k-$167k/yr HybridFull Time
8+ YOE8+ years software engineering or production support experience; hands-on C#, .NET/.NET Core, JavaScript; distributed systems, AWS, incident leadership, strong communication.
C#, .NET, .NET Core, JavaScript, Splunk, New Relic, APM, AWS
3w
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Service Engineer
Chicago, Illinois, United States
$85k-$95k/yr FieldFull Time
2+ YOE2+ years servicing x86 systems and customer support experience; bachelor\u0002s in CS/CE/EE (or associate with equivalent experience); strong hardware diagnostics, BIOS/drivers knowledge, Excel, Windows/Linux familiarity; valid driver\u0002s license; able to lift 50 lbs.
Microsoft Excel, Windows, Linux
1mo
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Dir, Identity Security Customer Success
Chicago or Illinois
$214k-$294k/yr RemoteFull Time
12+ YOE5+ Mgmt12+ years in customer success/engineering/support with 5+ years of leadership; experience in enterprise SaaS or cybersecurity; strong technical, communication, and strategic skills.
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