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Customer Support Engineer
Chicago, Illinois, United States
$50k-$75k/yr OnsiteFull Time
1+ YOEBA/BS in CS or IT required, 1+ years technical support experience, knowledge of Java, Python, SQL, JavaScript, command line tools (cURL, SSH, PGP, AWS CLI), familiarity with AWS or Microsoft Azure, strong communication and troubleshooting skills.
Java, Python, SQL, JavaScript, Command Line, cURL, SSH, PGP, AWS CLI, AWS, Microsoft Azure
2mo
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Customer Support Engineer
Schaumburg, Illinois, United States
$65k-$80k/yr OnsiteFull Time
Fictiv: On-demand manufacturing platform for custom mechanical components.
3+ YOEBachelor’s in Engineering; minimum 3 years’ experience; knowledge of manufacturing processes; CAD and CRM skills; strong communication; willing to travel <10%
3D CAD, Microsoft Office, CRM software, VB, VBA
3w
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Customer Reliability Engineer
Chicago, Illinois, United States
$103k-$159k/yr HybridFull Time
3+ YOE3+ years in technical escalation/Support/CRE/SRE roles; incident response for P1/P2; experience with distributed cloud services; SQL, Python, Bash/Shell, PowerShell, REST APIs; AKS/Azure services; Splunk, Grafana, Kibana, Prometheus; strong communication and troubleshooting.
SQL, Python, Bash/Shell, PowerShell, REST APIs, Azure Kubernetes Service (AKS), Azure services, Splunk, Grafana, Kibana, Prometheus
4w
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Support Engineer - Mainframe
Lisle, Illinois, United States
$59k-$75k/yr OnsiteFull Time
0+ YOEBachelor's in Computer Science or related; 0-2+ years experience; provide mainframe technical support for Endevor; strong customer service, communication, troubleshooting, and mentoring skills.
Endevor, telemetry, KCS, Oracle, DB2, Unix, SMP/E, Scrum
1w
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Support Engineer I
Wayne or Naperville
$55k-$58k/yr HybridFull Time
4+ YOE4+ years customer-facing technical support experience, troubleshooting SaaS applications, SQL and relational DB experience, Zendesk/Salesforce/NetSuite familiarity, strong communication and problem-solving skills.
SQL, Freighter, Zendesk, Salesforce, NetSuite, OpenAI
3w
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Technical Support Engineer (Integrations)
Los Angeles or Chicago or Austin
$60k-$90k/yr HybridFull Time
2+ YOE2+ years in technical support or IT, strong troubleshooting and communication skills, experience with integrations/APIs, ability to work in-office 3 days/week (Tue-Thu), high emotional intelligence and critical thinking.
Postman, Zendesk, Salesforce, JIRA, SQL, OAuth, SAML, SSO, SFTP, REST APIs, Postman, Super, Slack, session replay
1mo
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Senior Technical Support Engineer
United States or Chicago
$102k-$127k/yr RemoteFull Time
5+ YOEBachelor's degree or equivalent, 5+ years technical support/systems/cloud experience; strong Linux, containerization (Docker/Kubernetes), cloud (AWS/Azure/GCP), IaC (Terraform/Ansible/CloudFormation), networking, and scripting (Bash/Python/PowerShell).
NodeZero, Linux, Docker, Kubernetes, AWS, Azure, GCP, Terraform, Ansible, CloudFormation, Wireshark, tcpdump, Bash, Python, PowerShell, Datadog, Amazon RDS, REST, OAuth, SAML, Active Directory, LDAP, SQL, NoSQL, JavaScript, Go
1w
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Tech Support Engineer - Renewable Energy
Waukegan, Illinois, United States
$75k-$116k/yr OnsiteFull Time
1+ YOEBachelors in electrical field preferred or equivalent experience; 1+ year technical customer support/field service experience with renewable energy or power conversion products; NABCEP a plus; valid driver\u0019s license and ability to qualify for U.S. passport; proficient with diagnostics and Microsoft Office.
Microsoft Windows, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, variable frequency drives (VFDs), PLC, digital multimeter, oscilloscope, line power analyzer
1w
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IT Support Engineer
Aurora, Illinois, United States
$65k-$75k/yr OnsiteFull Time
3+ YOE3+ years IT support experience, bachelor\u0002s in CS/IT or equivalent, strong customer service, experience with Microsoft Server, Windows 11, Office 365, Active Directory, cabling and hardware, ability to perform on-call support.
Active Directory, Microsoft Office 365, Microsoft Server 2016, Microsoft Server 2019, Microsoft Windows 11, iPhone, PHP, MySQL, JavaScript, HTML, CSS
1mo
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Software Support Engineer
Chicago or United States or North America
$27-$37/hr OnsiteFull Time
Provide technical support for TruTops CAD/CAM software, troubleshoot software issues, consult with customers, require strong communication and IT background, BA in IT preferred, travel up to 15%.
TruTops, CAD/CAM
3d
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IT Field Support Engineer
Lemont, Illinois, United States
$86k-$135k/yr OnsiteFull Time
4+ YOEBachelor's degree or equivalent experience with 4+ years support experience; U.S. citizenship required. Experience troubleshooting lab instrumentation, scripting/automation, endpoint management, and customer-facing technical support.
JAMF, Ansible, ServiceNow, FreshService, BeyondTrust/Bomgar, Tanium, Microsoft Teams, Zoom, Slack, WordPress, Active Directory, macOS, Windows, Linux
2mo
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Engineer III, Customer Quality
Oak Brook, Illinois, United States
$77k-$124k/yr OnsiteFull Time
5+ YOE5+ years in a quality role in manufacturing, customer support, software, or engineering; Bachelor's in Engineering; travel up to 15%; experience with HW/SW products and 8D problem solving.
8D problem solving, Lean Manufacturing, Kaizen, Value Stream Mapping, DFM, Statistical Process Control
1mo
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Platform Customer Engineer, Greenfield, Google Cloud
New York or Chicago
$127k-$185k/yr OnsiteFull Time
6+ YOEBachelor's or equivalent, 6 years cloud-native architecture experience in customer-facing/support roles, experience with cloud/on-prem/virtualization/container platforms, stakeholder presentation, programming/debugging/systems design, demos and workshops.
Google Cloud Platform
2w
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Associate Application Engineer
Northfield, Illinois, United States
$65k-$70k/yr OnsiteFull Time
2+ YOEAssociate's degree in engineering or engineering technology, 2+ years application/technical support experience, strong electrical/mechanical aptitude, customer-facing communication, Microsoft Office and ERP experience; SolidWorks a plus.
Microsoft Office, ERP, SolidWorks
4w
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Senior Mechanical Engineer
Naperville, Illinois, United States
$85k-$110k/yr OnsiteFull Time
7+ YOEBachelor's or equivalent, 7+ years experience, SolidWorks proficiency, CAD/FEA/BOM experience, prototype development, customer-facing technical support, mentoring junior engineers.
SolidWorks
2mo
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Field Application Engineer
San Jose or Bellevue or Braintree or Elk Grove Village
$100k-$120k/yr OnsiteFull Time
5+ YOEBachelor’s in Mechanical or Electrical engineering; 5+ years in applications/technical support; strong communication; customer-facing; travel up to 25%.
3w
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Field Service Engineer- Chicago
Chicago or United States or United Kingdom or Ireland
$86k-$108k/yr FieldFull Time
3+ YOEBachelor's in engineering or equivalent, 3+ years field service or technical support experience, strong problem-solving and customer-facing skills, willingness to travel up to 60%, valid driver’s license.
SCIENION, CELLENION
2mo
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Applications Engineer
Bartlett, Illinois, United States
OnsiteFull Time
1+ YOEAssist with ultrasonic welding applications, provide technical support, train customers; requires knowledge of electrical, pneumatic, PLC; associate degree; 1 year related experience preferred.
PLC, Electrical systems, Ultrasonic welding equipment
1mo
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Customer Success Manager
Chicago, Illinois, United States
HybridFull Time
SPARETECH: A software building AI-powered maintenance and spare-parts solutions to reduce MRO spend and optimize inventory for manufacturers.
1+ YOE1-3 years in Customer Success, Solutions Engineering, Support, or Technical Sales (software or manufacturing preferred); strong stakeholder management, problem-solving, product knowledge, and self-starter mindset.
3mo
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Customer Success Manager
Chicago or New York or Boston or Dallas or Seattle or United States
$116k/yr RemoteFull Time
7+ YOE7+ years in customer success, support, or sales engineering; BS/MS in computer science; strong Java knowledge; CRM tools experience; excellent communication; propensity for cross-functional collaboration.
Salesforce, Clari, CRM
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