57 customer support lead jobs at 28 companies in Alabama

3w
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Manager, Customer Support (Remote)
Alabama or United States or West Jordan or Houston or Centreville or Texas or Carrollton or Ohio
RemoteFull Time
Neumo
Neumo: Provides integrated software and payment solutions for government agencies.
5+ YOE2+ MgmtRequires 5+ years in customer support, including 2+ years leading teams; strong leadership, communication, problem-solving, cross-functional collaboration, and support software experience. Bachelor's degree preferred.
Microsoft Office Suite, Salesforce, Zendesk, Jira
3w
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Team Lead, Implementation & Client Support
Mobile, Alabama, United States
OnsiteFull Time
The SSI Group
The SSI Group: Provides revenue cycle management technology and services for healthcare organizations.
Requires customer service, relationship management, communication, presentation, problem-solving, prioritization, and the ability to lead, coach, and develop support staff.
Patient.com
2w
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Interim support Lead Part Time
Huntsville, Alabama, United States
$12/hr OnsitePart Time
Five Below
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
1+ MgmtHigh school diploma or equivalent, at least one year of management experience, strong communication, multitasking, creative thinking, composure under pressure, and ability to work flexible shifts.
cash register
1w
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Lead Customer Service and Tech Support
Santa Rita or Chantilly or Huntsville or Lanham or United States
$65k-$85k/yr OnsiteFull Time
Octave Federal
Octave FederalNasdaq: OCTV: Provides mission-critical software and intelligence for government operations.
Requires active Secret clearance, CompTIA Security+, bachelor's degree or equivalent, 5+ years of IT experience, and 1–2 years supervising, leading, or handling Tier 3 escalations.
Learning Management System
2mo
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IT Support Lead
Decatur, Alabama, United States
OnsiteFull Time
ITW
ITWNYSE: ITW: Global manufacturer of specialized industrial equipment and consumables.
4+ YOE4+ years IT support or manufacturing IT experience; associate or bachelor’s in IT or equivalent; experience with Windows endpoints, networking (Wi‑Fi/VPN), ticketing/remote support, endpoint/security tooling; strong troubleshooting and customer service.
Microsoft Azure, Microsoft Windows, VPN, MFA, endpoint detection and response, DNS/web filtering, endpoint management and patching tools, ERP, IT ticketing systems, remote support tools
1w
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Client Support Lead, Wealth
Birmingham, Alabama, United States
OnsiteFull Time
Oakworth Capital Bank
Oakworth Capital BankOTCQX: OAKC: Provides private banking, commercial banking, and wealth management services.
5+ YOEFour-year degree preferred, 5+ years related experience or training, professional client service experience, leadership or training experience preferred, and strong communication, organizational, and detail skills.
FIS, AddVantage, Black Diamond
1mo
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SUPPORT SERVICES-UTILITY LEAD (FULL TIME)
Birmingham, Alabama, United States
$18/hr OnsiteFull Time
Compass Group
Compass GroupLondon Stock Exchange: CPG: Provides contract food and support services globally.
Prior support services and supervisory experience preferred; ability to train and support team, ensure schedules, perform quality assurance, and deliver customer service in a healthcare setting.
1mo
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Store Team Lead
Gardendale, Alabama, United States
OnsiteFull Time
Academy Sports + Outdoors
Academy Sports + OutdoorsNasdaq: ASO: Operates a large retail chain for sports and outdoors.
Oversee store operations, coach and lead team members, ensure excellent customer service, and support merchandising, inventory, or logistics functions as assigned.
2mo
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VP, Global Support & Technical Success
Missouri or Texas or Tennessee or South Carolina or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or New Mexico or Utah
$225k-$255k/yr RemoteFull Time
Gainsight
Gainsight: Provides software for customer success, retention, and growth.
10+ YOE10+ Mgmt10+ years leading global support or technical services, experience scaling AI-powered support operations, strong data and escalation management skills, bachelor’s degree or equivalent required.
Zendesk, Forethought, Gainsight, Gainsight CustomerOS, Salesforce, Staircase AI, Gainsight Health Scores
2w
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Work From Home - Client Support Manager
Anniston, Alabama, United States
RemoteFull Time
AO Garcia Agency
AO Garcia Agency: Sells life and supplemental health insurance to working families.
Requires dedication to customer service, strong communication and interpersonal skills, ability to lead and inspire teams, and commitment to professional growth.
Zoom
7h
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AP Team Lead
Montgomery, Alabama, United States
$19-$32/hr OnsiteFull Time
Walmart
WalmartNYSE: WMT: Global retail, e-commerce, and supply chain.
Leads asset protection activities while supporting customer service, store operations, associate assistance, and safe, clean store conditions.
3mo
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Guest Experience Lead (GEL)
Orange Beach, Alabama, United States
OnsitePart Time
McDonald's
McDonald's: Global quick-service restaurant chain.
0+ YOEPart-time guest experience role in a McDonald’s restaurant; 16+; greet guests, assist with ordering, help at kiosks, ensure guest satisfaction, and support the team.
3mo
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Beauty Lead - Colonial Promenade
Alabaster, Alabama, United States
$14-$17/hr OnsiteFull Time
JCPenney
JCPenney: Retailer of apparel, home goods, and beauty products.
0+ YOECustomer service and sales, product knowledge, POS transactions, and promotions to drive sales and support store operations.
Retail POS, Inventory management system, RFID
1d
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Retail Team Lead
Leeds, Alabama, United States
OnsitePart Time
Clarks: Global footwear brand designing and retailing casual shoes.
Retail leadership experience supporting sales, merchandising, shipment receipt, employee training, customer service, loss prevention, and store operations. Must stand, bend, climb, move ladders, and lift up to 50 pounds.
2mo
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(USA) Member Team Lead
Daphne, Alabama, United States
$21-$29/hr OnsiteFull Time
Walmart
WalmartNYSE: WMT: Multinational retail operating discount stores and supermarkets.
0.5+ YOE6 months retail including front-end equipment and 6 months customer service experience; must be 18+; ability to supervise, train, recruit, and support members; preferred front-end leadership experience.
1mo
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Lead, Full Time - Shops Of Grand River
Leeds, Alabama, United States
OnsiteFull Time
Gap Inc.
Gap Inc.NYSE: GAP: Global specialty retailer of apparel and accessories.
Retail leadership supporting store operations, role-modeling selling behaviors, using technology to engage customers, flexible schedule including nights/weekends/holidays, able to lift up to 30 pounds.
2mo
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Golden Dome Communications and PNT Analysis Lead
Chantilly or Colorado Springs or Alabama or California or United States
$133k-$257k/yr OnsiteFull Time
The Aerospace Corporation
The Aerospace Corporation: Provides technical expertise and research for national space programs.
8+ YOEB.S. in engineering, physics, or math; 8+ years relevant experience (12+ for senior); experience leading technical teams and supporting government customers; modeling communications/PNT; active TS/SCI clearance with polygraph; U.S. citizenship; travel ~10–20%.
1mo
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Registar Lead
Dothan, Alabama, United States
OnsiteFull Time
Community Health Systems
Community Health SystemsNYSE: CYH: Operates a leading network of general acute care hospitals.
2+ YOE2+ years healthcare registration or customer service experience; knowledge of insurance verification, patient financial counseling, EHRs; leadership and auditing skills.
EHR
3w
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Stylist Part Time Lead-The Summit-Birmingham, AL
Birmingham, Alabama, United States
$19/hr OnsitePart Time
Evereve
Evereve: Retailer providing curated women's fashion and personalized styling services.
Provide HEART-focused styling, deliver excellent customer service, maintain floor presence, support daily store operations, merchandising, inventory, and ring employee purchases.
2w
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Lead Warehouse Worker
Duncanville, Alabama, United States
$23-$28/hr OnsiteFull Time
CB Mining
CB Mining: Specialized maintenance and technical support for underground mining equipment.
Warehouse, shipping, receiving, customer service, order processing, backorder, procurement, and computer skills; ability to lift 50 lbs and support customers 24/7.
UPS WorldShip, Microsoft Word, Microsoft Excel, Parts Viz, SIS, DBS, SIS Web