40 customer support lead jobs at 19 companies in Archie, MO
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Tier 1 Support Lead
Kansas City, Missouri, United States
$70k-$80k/yrOnsiteFull Time
Patmos: Employee-owned U.S. data center and cloud hosting serving organizations with AI compute, colocation, connectivity, and software.
Technical support leadership experience with customer escalations, team coaching, Linux or Windows Server troubleshooting, networking fundamentals, and operational process improvement.
Shamrock Roofing & Construction: Family-owned residential and commercial roofing contractor serving homeowners and property managers across the Midwest.
1+ YOERequires 1–3 years of customer care or representative experience, spreadsheet knowledge, strong communication, computer skills, problem-solving, organization, time management, and multitasking abilities.
Tata Consultancy ServicesBSE: 532540: Global leader in IT services, consulting, and business solutions.
8+ YOELeads EUC, deskside support, field services, and workplace technology operations; manages support teams, service governance, endpoint lifecycle, reporting, and customer escalations.
Microsoft 365, Microsoft Intune, Autopilot, Active Directory, Azure AD, SCCM, MECM, CMDB, KPI
K-MAC Enterprises: A leading franchisee operating Ta Bell and other restaurants.
Supports the restaurant manager by leading shifts, guiding team members, resolving customer complaints, and following cash, security, inventory, labor, and food safety procedures.
Oracle Health: Healthcare information-technology division providing cloud-based clinical, financial, interoperability, and population-health solutions to providers, payers, and public-health organizations.
6+ YOE3+ MgmtBachelor’s degree and 6+ years in technical support, customer service, healthcare technology, or related work, including 3+ years leading support teams. U.S. citizenship and security clearance eligibility required.
Vuori: Premium performance apparel inspired by coastal California lifestyle.
Lead retail floor and sales team, deliver exceptional customer service, support visual merchandising, inventory and store operations, work 8-hour shifts including mornings/evenings and at least one weekend day.
7+ YOE2+ Mgmt7+ years supporting/developing enterprise systems with significant Oracle ERP experience; 2+ years in a technical/team lead role; bachelor’s in Information Systems/Computer Science/Engineering or equivalent; experience with integrations, customizations, upgrades, and stakeholder partnership.
WalmartNYSE: WMT: Global retail, e-commerce, and supply chain.
Maintains store cleanliness and safety while supporting stocking, backroom, receiving, truck unloading, product sorting, shelf stocking, and customer assistance.
Pilot Company: Leading travel center and fuel network operator.
Leads one to two cashiers, processes transactions, completes shift closing procedures, resolves guest and team member issues, and supports travel center operations.
Pilot Company: Leading travel center and fuel network operator.
Leads one to two cashiers, processes transactions, completes reports, resolves guest issues, schedules breaks, maintains facilities, and supports travel center operations.
Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yrOnsiteFull Time
AccentureNYSE: ACN: Global professional services delivering 360° value.
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Scooter's Coffee: American drive-through specialty coffee franchisor serving drinks and treats through a predominantly franchised retail network.
Leads barista operations, directs workflow, supports the Store Manager, drives sales and profit, and demonstrates positive team leadership and customer service.
Fast N Friendly Stores: Multi-unit Dairy Queen franchisee and petroleum services provider.
Part-time shift lead with responsibility for supporting GM/Assistant Managers, supervising crew, inventory and cash control, and ensuring POS and service standards.
Paragon HealthcareNYSE: ELV: A health dedicated to improving lives and communities.
High school diploma or equivalent and 1+ year of lead or supervisory experience in healthcare; medical front office, prior authorization, inbound calls, and customer service experience preferred.
FirstCash HoldingsNASDAQ: FCFS: International operator of pawn stores and financial services.
0+ YOE6+ MgmtSeeking an Assistant Store Manager with at least 6 months of management experience; leads store operations, trains staff, drives customer satisfaction, and supports financial goals.
O'Reilly Auto PartsNASDAQ: ORLY: Major retailer of automotive aftermarket parts and accessories.
Support store operations and sales, lead and coach team members, handle customer service, process orders/returns, perform opening/closing duties; requires Sales Specialist Training, Assistant Manager and RSS certifications.