229 customer experience lead jobs at 105 companies in Archie, MO
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Customer Experience Manager
Olathe or Tucker
$86k-$143k/yrHybridFull Time
Permatex: A global multi-industrial manufacturer producing lubricants, cleaning chemicals, and corrosion preventatives.
6+ YOE1+ MgmtAssociate degree in a related field and 6+ years of customer service management experience, including 1+ year leading direct reports. Requires ERP/CRM proficiency, leadership, communication, and process improvement skills.
Customer Service Manager, Airport Customer Experience
Kansas City, Missouri, United States
OnsiteFull Time
American Airlines Group Inc.NASDAQ: AAL: Global airline providing passenger and cargo air transportation services.
2+ MgmtHigh school diploma or GED required. Preferred: airport customer service experience and 2 years leading others. Requires Microsoft Office knowledge, USPS clearance eligibility, and applicable driver's license.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
Bass Pro Shops: Leading national retailer of outdoor gear and apparel.
2+ YOEHigh school diploma or equivalent and 2–4 years of retail sales experience required. Supervisory experience preferred; requires customer service, reporting, presentation, and retail systems proficiency.
PC-based word processing, spreadsheets, electronic point of sale, inventory management systems
PetSmart: Leading North American omnichannel pet retailer.
2+ YOE2+ years retail experience in a customer-focused environment; leadership preferred; full-time availability including evenings, weekends, holidays; proficiency with computer applications; strong communication and organizational skills.
PetSmart: Leading North American omnichannel pet retailer.
2+ YOE2+ years retail/customer-facing experience; leadership preferred; full-time availability with evenings, weekends, and holidays; proficiency with POS/computer applications; strong communication; ability to lift up to 50+ lbs.
Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yrOnsiteFull Time
AccentureNYSE: ACN: Global professional services delivering 360° value.
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Cargo Largo: Private retailer and resale operator serving shoppers and supply-chain clients with undelivered and excess inventory.
2+ YOE2+ years team-lead experience, 1+ year retail experience, customer-service and training skills, ability to analyze sales and motivate associates.
DP World: Global provider of smart logistics and supply chain solutions.
3+ YOEHigh school diploma required; knowledge of ISO quality standards a plus. Preferred 3-5 years B2B service experience and 2-3 years in quality assurance, IT, or analytics; auditor experience in logistics/manufacturing and data center experience preferred.
Walgreens: Nationwide retail pharmacy and health services provider.
1+ YOE1+ MgmtOne year prior leadership or key-holder retail experience, fluent English, cash handling and store opening/closing experience, knowledge of inventory and customer service; maintain PTCB or state pharmacy license as required.
HusqvarnaNasdaq Stockholm: HUSQ A: Swedish public provider of forest, park, lawn and garden products for professional users and homeowners.
3+ YOERequires 3–5 years of call center customer service experience, prior lead or supervisory experience, and strong ERP, Excel, Word, CRM, and HCP business-process knowledge. A business bachelor's degree is preferred.
Enterprise Resource Planning (ERP), Microsoft Excel, Microsoft Word, Customer Relationship Management (CRM)
GO Car Wash: Automated express car wash operator with nationwide locations.
0.5+ YOE6 months customer service or sales experience required; car wash experience preferred. Must deliver excellent customer service, lead by example, communicate clearly, organize work and drive sales.
Sam's Club: -owned membership-only warehouse club serving families and small businesses through U.S. stores and samsclub.com.
0.5+ YOEAt least 18 years old, with 6 months of retail experience and 6 months of customer service experience; team leadership and supervision experience preferred.
Sam's Club: -owned membership-only warehouse club serving families and small businesses through U.S. stores and samsclub.com.
0.5+ YOE6 months retail and 6 months customer service experience required; must be 18+; experience supervising front-end teams preferred; strong customer service, cash-handling, and communication skills.
Dry Force: Arizona family-owned home restoration serving property owners with water, storm, fire, smoke, and mold damage services.
2+ YOERequires 2+ years of call center or customer service experience, strong English communication, problem-solving, multitasking, reliability, and CRM proficiency. Lead experience preferred.
RingCentral Contact Center, CRM, Microsoft Outlook, Microsoft Teams, RingCentral
Tidal Wave Auto Spa: National express car wash chain offering high-quality cleaning services.
Customer-facing leadership, opening/closing, enroll customers in membership, equipment maintenance, standing for long periods, work in all weather, pass drug screen and background check, 18+.
Tri-State Water, Power & Air: Family-owned home-services installing generators, plumbing, water treatment, EV charging, and safe rooms for homeowners.
Strong communication and people skills, customer engagement ability, self-motivation, and willingness to stand in retail stores. Retail, lead generation, sales, or customer service experience preferred.
Dal-Tile: Manufacturer and distributor of ceramic, porcelain, and stone tile.
3+ YOE3+ years warehouse or customer service experience; high school diploma or equivalent; certified forklift operator; supervisor/lead experience preferred; able to lift up to 70 lbs and perform physical warehouse tasks.