27 customer support lead jobs at 21 companies in Aurora, OH
3w
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Support Lead Part Time
Lorain, Ohio, United States
$12/hr OnsitePart Time
1+ YOEHigh school diploma, minimum 1 year management experience, strong communication, multitasking, and customer service skills.
2w
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Shift Lead
Mentor, Ohio, United States
OnsiteFull Time
Leads shifts, supports team members, engages customers, promotes wash memberships, follows safety protocols, operates site procedures, and maintains wash quality standards.
Sparkle Assurance
1mo
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7Brew Shift Lead OH
Youngstown, Ohio, United States
$11/hr OnsiteFull Time
Lead shift operations, ensure drink quality and customer service, train and support crew; ability to lift 50 lbs, work outdoors, and work flexible schedules.
6d
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Shift Lead
Youngstown, Ohio, United States
OnsitePart Time
Physically active leader needed to direct shifts, enforce standards, support customers, operate outdoors, and handle fast-paced operations. Prior leadership or team experience is a plus.
1mo
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University Heights - Team Lead/Shift Manager
University Heights, Ohio, United States
$16-$17/hr OnsiteFull Time
0.5+ YOEMinimum 6 months leadership experience, high school diploma or GED, exceptional customer service, ability to supervise team and support daily store operations; background check required.
2mo
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Member Team Lead
Oakwood Village, Ohio, United States
$21-$29/hr OnsiteFull Time
1+ YOE6 months retail including front-end equipment and 6 months customer service experience; must be 18+; ability to supervise associates, handle member service and cash/register tasks, and support merchandising and accounting processes.
1mo
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Revenue Cycle Customer Success & Implementation Specialist
Middleburg Heights, Ohio, United States
$50k-$60k/yr HybridFull Time
Requires strong organizational, analytical, and communication skills; ability to manage multiple projects, lead customer-facing implementations, support system integration, and understand remittance processing and ANSI transactions.
ANSI 835, ANSI 837, RemitMax, HARP, PAS
1w
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AP Team Lead
Cleveland, Ohio, United States
$20-$33/hr OnsiteFull Time, Part Time
Provides customer service, supports store operations, maintains clean areas, gathers carts, operates cart-moving equipment, and assists associates across the store.
2w
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Lead Teller
Solon, Ohio, United States
$38k-$63k/yr OnsiteFull Time
1+ YOERequires 1+ years of related experience or product knowledge. Leads and coaches tellers, supports branch operations, serves customers, identifies opportunities, and manages risk.
STEM OPT, Health Savings Account (HSA)
1mo
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Lead Guest Services Team Member
Burbank, Ohio, United States
$13-$18/hr OnsiteFull Time
Leads one to two cashiers, processes transactions, resolves guest issues, maintains clean work areas, follows sales and compliance procedures, and supports travel center operations.
1w
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Lead Receptionist
Youngstown or United States
OnsiteFull Time
Compassionate and organized individual with strong customer service, communication, recordkeeping, scheduling, and administrative skills.
4w
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
3mo
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Customer Success - Parts & Accessories Manage
Cleveland, Ohio, United States
$90k-$120k/yr OnsiteFull Time
2+ YOELead spare parts sales and customer success; 5+ years aftermarket sales; Bachelor's degree; ERP/CRM experience; strong leadership; 2-4 years onboarding/customer support.
SAP, Salesforce, Microsoft Office
4d
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Lead Sales
Strongsville, Ohio, United States
OnsitePart Time
Leadership skills and the ability to train and coach sales associates, support store management, deliver customer experiences, and execute operational tasks in a sales-focused environment.
3d
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Lead Technical Analyst
Cleveland, Ohio, United States
$119k-$154k/yr OnsiteFull Time
6+ YOERequires 6+ years in enterprise software support, Oracle applications, SaaS systems, configuration, data management, custom queries, security, and team leadership, plus a computer science or information technology bachelor's degree or 9 years' experience.
Oracle, Software-as-a-Service (SaaS), Oracle Transportation Management (OTM), Enterprise Resource Planning (ERP), Warehouse Management Systems (WMS), Electronic Data Interchange (EDI), Oracle Integration Cloud (OIC), Software Development Lifecycle (SDLC)
2w
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Lead Application Engineer, Flexible Packaging
United States or Rocky Hill or Elgin or Madison Heights or Bridgewater or Mentor
$105k-$125k/yr HybridFull Time
5+ YOEBachelor's degree in a relevant engineering or science field, 5–10+ years of technical or application experience, coatings and flexible packaging expertise, troubleshooting ability, customer support skills, and willingness to travel up to 60%.
gravure, slot die, roll coating, rod coating, Mayer rod, reverse roll, pilot coater, laminator/coater
1w
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Retail Supervisor - Boardman
Youngstown, Ohio, United States
$15/hr OnsitePart Time
Supervise retail staff, lead store operations, support customer service and merchandise flow, enforce safety and compliance procedures, and complete operational reports.
1-Touch
2d
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Inside Sales Rep I (Cleveland)
Brooklyn Heights or Cleveland
$21/hr HybridFull Time
Prospect and qualify leads, retain and reactivate customers, manage inbound and outbound sales campaigns, provide digital support, and meet or exceed sales expectations.
4w
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Fire Alarm & Security Operations Manager
Akron, Ohio, United States
OnsiteFull Time
Experienced manager to lead technicians and support staff, oversee installations/maintenance, manage P&L, ensure code compliance, drive customer satisfaction and operational excellence.
1mo
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Restaurant Shift Leader
Boardman, Ohio, United States
$14-$16/hr OnsiteFull Time, Part Time
Lead crew, support daily operations, provide exceptional customer service; prefers prior restaurant/retail/customer service and some leadership experience; must be 18+, able to stand and lift up to 30 lbs.
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