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64 customer support lead jobs at 31 companies in Boulder, CO

1mo
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Senior Customer Support Lead
Denver or San Francisco or Madison
$140k-$180k/yr OnsiteFull Time
MGT Insurance
MGT Insurance: AI-driven neo-insurer providing commercial insurance for small businesses.
5+ YOE3+ Mgmt5+ years experience with 3+ years leading customer service teams; experience with Intercom and CS tech stacks, strong data fluency, communication, and leadership skills; comfortable adopting AI tools.
Intercom
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2mo
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Support Engagement Lead
Denver or New York City or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney or Tokyo
$85k-$113k/yr HybridFull Time
Braze
BrazeNASDAQ: BRZE: Platform for personalized customer engagement and cross-channel messaging.
3+ YOEBachelor's degree or equivalent experience; 3+ years client-facing SaaS experience with 2+ years technical support and 1+ years account work; strong communication, analytical skills, API and SQL familiarity, and case management tool experience.
Salesforce, Zendesk, APIs, SQL, Postman, Snowflake, Snowsight, Braze, Kibana, Datadog, HTML, CSS, JavaScript, Ruby, Java
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1w
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Support Lead - Sheridan, CO
Sheridan, Colorado, United States
$18/hr OnsitePart Time
Five Below
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
1+ YOEHigh school diploma, minimum 1 year management experience, cash-handling and customer service skills, ability to lift ~25 lbs, flexible schedule including nights/weekends, strong communication.
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3w
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Shift Lead
Lakewood, Colorado, United States
OnsiteFull Time
Spotless Brands
Spotless Brands: Super-regional operator of car wash and maintenance centers.
Provide shift-level operational support at a car wash site; customer service, basic equipment operation, safety, and ability to perform physical tasks required.
Microsoft Excel
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2mo
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Lead Sales
Westminster, Colorado, United States
OnsiteFull Time
Tillys
TillysNYSE: TLYS: Specialty retailer of action sports-inspired apparel and accessories.
Lead Sales Associate responsible for delivering customer experience, training and coaching Sales Associates, and supporting store operations.
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1mo
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Team Lead
Westminster, Colorado, United States
$17/hr OnsiteFull Time
Planet Fitness
Planet FitnessNYSE: PLNT: Operates a chain of fitness centers and gyms.
Provide member service oversight, assist training and development of staff, perform front-desk duties, manage inventory and support Club Manager; strong customer service, communication, organizational and leadership skills.
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3mo
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Head of Customer Success
Denver or San Francisco
$160k-$190k/yr HybridFull Time
Frontera Health
Frontera Health: AI-driven platform for automating and improving autism clinical care.
6+ YOE1+ MgmtSix-plus years in Customer Success or similar, 1–3 years leading a CS team, proven upsell ownership, experience with CS and support, healthcare/ABA familiarity a plus.
HubSpot, Salesforce, Gainsight, Planhat, Zendesk, Intercom, Freshdesk, Looker, Tableau, Mode, Pendo, Mixpanel, Amplitude, Gong, Chorus, Fathom
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2w
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Administrative Services Team Lead
Denver, Colorado, United States
$23-$30/hr OnsiteFull Time
National Jewish Health
National Jewish Health: Medical center specializing in respiratory and immune system disorders.
Support administrative services operations; onboard and coach staff; handle escalated patient interactions; strong attention to detail and customer service; high school diploma required.
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1mo
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Field Trip Team Lead - Seasonal 2026
Erie, Colorado, United States
$21/hr OnsiteSeasonal
Anderson Farms
Anderson Farms: Operates an agritainment farm featuring seasonal festivals and attractions.
Lead and supervise field trip activity zones, support staff, ensure safety and schedule adherence; ability to work outdoors, lift up to 40 lbs, operate a gator, and communicate with children and guests.
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3w
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Shift Lead
Lakewood, Colorado, United States
OnsiteFull Time
Spotless Brands
Spotless Brands: Operates a network of car wash and vehicle service centers.
Provide operational support during shifts, direct team workflows, maintain safety and cleanliness, operate car wash equipment, and engage customers.
Microsoft Excel
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1w
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Shift Lead (Starbuds)
Denver, Colorado, United States
$19/hr OnsiteFull Time
Vireo Health
Vireo HealthCSE: VREO: Produces and sells medical and adult-use cannabis products.
Provide excellent customer service, cash handling, basic inventory support, ability to lift 25+ lbs, 21+ years old, high school diploma or equivalent, prior retail/customer service experience preferred, ability to obtain Colorado MED badge.
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5d
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Shift Lead - 14er Boulder Retail
Boulder, Colorado, United States
OnsiteFull Time
Centaurus Farms
Centaurus Farms: Developing and operating vertically integrated cannabis cultivation facilities.
Provides floor leadership, employee coaching, cannabis product expertise, sales support, cash and POS oversight, inventory accuracy, customer service, and regulatory compliance.
Point-of-Sale (POS), METRC
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1d
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Tier 1 Level II Lead.
Denver or Lakewood
$48k-$50k/yr OnsiteFull Time
Sharp Solutions, Inc.
Sharp Solutions, Inc.: Provides IT consulting and professional services to government agencies.
2+ YOERequires 2+ years of IT support experience, service desk or desktop support experience, Windows, macOS, iOS, Android, Microsoft 365, troubleshooting, communication, and customer support skills.
Remedy, Information Technology Infrastructure Library (ITIL), Knowledge-Centered Support (KCS), HDI, Active Directory Group Policy Objects (GPO), System Center Configuration Manager (SCCM), IBM Endpoint Manager (IEM), Microsoft Windows 7, Microsoft Windows 10, Apple macOS, iOS, Android, Microsoft 365, Microsoft Outlook, Microsoft OneDrive
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4d
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AP Team Lead
Arvada, Colorado, United States
$23-$36/hr OnsiteFull Time
Walmart
WalmartNYSE: WMT: Operates a chain of hypermarkets, discount stores, and grocery stores.
Positive customer-service attitude; ability to multitask, assist customers, stand for long periods, maintain clean areas, and support store associates across cashier, cart, and janitorial tasks.
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2w
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(USA) Member Team Lead
Arvada, Colorado, United States
$25-$33/hr OnsiteFull Time
Walmart
WalmartNYSE: WMT: Multinational retail operating discount stores and supermarkets.
0.5+ YOE6 months retail including front-end equipment and 6 months customer service experience, age 18+, ability to operate registers, supervise associates, and support membership sales.
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3mo
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Key Lead - Outlets at Castle Rock, Hollister
Castle Rock, Colorado, United States
$21/hr OnsitePart Time
Abercrombie & Fitch
Abercrombie & FitchNYSE: ANF: Global specialty retailer of casual apparel and accessories.
1+ YOEPart-time retail supervisor support with customer experience focus; HS diploma preferred; 1 year retail experience preferred; strong communication and adaptability.
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3w
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Product Support Manager, gUP Consumer Payments
San Francisco or Boulder or Sunnyvale
$114k-$164k/yr OnsiteFull Time
Google
GoogleNASDAQ: GOOGL: Provides online search, advertising, cloud computing, and consumer electronics.
5+ YOEBachelor's degree or equivalent,5 years project-management or customer-facing experience,ability to extract insights from complex data,lead global deployments,and work non-standard hours.
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2w
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Administrative Services Team Lead
Denver, Colorado, United States
$23-$30/hr OnsiteFull Time
National Jewish Health
National Jewish Health: Specialized hospital for respiratory, cardiac and immune-related disorders.
High school diploma required; experience in hospital admissions or patient scheduling preferred; customer service, coaching, QA, and training skills for supporting administrative teams.
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2w
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
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1mo
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Team Lead Spa
Keystone, Colorado, United States
$25-$34/hr OnsiteFull Time
Vail Resorts
Vail ResortsNYSE: MTN: Operates mountain resorts and provides hospitality and leisure services.
Previous luxury spa or resort experience required; supervisory experience preferred. Strong communication, leadership, scheduling and retail/financial support skills. Weekend/holiday availability and ability to stand and lift up to 25 lbs.
POS
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