96 customer support lead jobs at 41 companies in Colorado

1mo
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Senior Customer Support Lead
Denver or San Francisco or Madison
$140k-$180k/yr OnsiteFull Time
MGT Insurance
MGT Insurance: AI-driven neo-insurer providing commercial insurance for small businesses.
5+ YOE3+ Mgmt5+ years experience with 3+ years leading customer service teams; experience with Intercom and CS tech stacks, strong data fluency, communication, and leadership skills; comfortable adopting AI tools.
Intercom
2mo
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Support Engagement Lead
Denver or New York City or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney or Tokyo
$85k-$113k/yr HybridFull Time
Braze
BrazeNASDAQ: BRZE: Platform for personalized customer engagement and cross-channel messaging.
3+ YOEBachelor's degree or equivalent experience; 3+ years client-facing SaaS experience with 2+ years technical support and 1+ years account work; strong communication, analytical skills, API and SQL familiarity, and case management tool experience.
Salesforce, Zendesk, APIs, SQL, Postman, Snowflake, Snowsight, Braze, Kibana, Datadog, HTML, CSS, JavaScript, Ruby, Java
5d
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Vehicle Services - Customer Service Center Lead
Colorado, United States
$51k/yr RemoteFull Time
State of Colorado
State of Colorado: Provides essential public services and administrative governance to residents.
3+ YOEThree years of relevant clerical or call center customer service experience, or equivalent education and experience. Requires data entry, office software, customer support, and communication skills.
Google Apps, OMNI, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Gmail, Google Suite
2w
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Support Lead - Sheridan, CO
Sheridan, Colorado, United States
$18/hr OnsitePart Time
Five Below
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
1+ YOEHigh school diploma, minimum 1 year management experience, cash-handling and customer service skills, ability to lift ~25 lbs, flexible schedule including nights/weekends, strong communication.
3w
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Shift Lead
Lakewood, Colorado, United States
OnsiteFull Time
Spotless Brands
Spotless Brands: Super-regional operator of car wash and maintenance centers.
Provide shift-level operational support at a car wash site; customer service, basic equipment operation, safety, and ability to perform physical tasks required.
Microsoft Excel
2mo
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Lead Sales
Westminster, Colorado, United States
OnsiteFull Time
Tillys
TillysNYSE: TLYS: Specialty retailer of action sports-inspired apparel and accessories.
Lead Sales Associate responsible for delivering customer experience, training and coaching Sales Associates, and supporting store operations.
1mo
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Team Lead
Westminster, Colorado, United States
$17/hr OnsiteFull Time
Planet Fitness
Planet FitnessNYSE: PLNT: Operates a chain of fitness centers and gyms.
Provide member service oversight, assist training and development of staff, perform front-desk duties, manage inventory and support Club Manager; strong customer service, communication, organizational and leadership skills.
3mo
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Head of Customer Success
Denver or San Francisco
$160k-$190k/yr HybridFull Time
Frontera Health
Frontera Health: AI-driven platform for automating and improving autism clinical care.
6+ YOE1+ MgmtSix-plus years in Customer Success or similar, 1–3 years leading a CS team, proven upsell ownership, experience with CS and support, healthcare/ABA familiarity a plus.
HubSpot, Salesforce, Gainsight, Planhat, Zendesk, Intercom, Freshdesk, Looker, Tableau, Mode, Pendo, Mixpanel, Amplitude, Gong, Chorus, Fathom
1mo
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VP, Global Support & Technical Success
Missouri or Texas or Tennessee or South Carolina or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or New Mexico or Utah
$225k-$255k/yr RemoteFull Time
Gainsight
Gainsight: Provides software for customer success, retention, and growth.
10+ YOE10+ Mgmt10+ years leading global support or technical services, experience scaling AI-powered support operations, strong data and escalation management skills, bachelor’s degree or equivalent required.
Zendesk, Forethought, Gainsight, Gainsight CustomerOS, Salesforce, Staircase AI, Gainsight Health Scores
2w
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Administrative Services Team Lead
Denver, Colorado, United States
$23-$30/hr OnsiteFull Time
National Jewish Health
National Jewish Health: Medical center specializing in respiratory and immune system disorders.
Support administrative services operations; onboard and coach staff; handle escalated patient interactions; strong attention to detail and customer service; high school diploma required.
1mo
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Field Trip Team Lead - Seasonal 2026
Erie, Colorado, United States
$21/hr OnsiteSeasonal
Anderson Farms
Anderson Farms: Operates an agritainment farm featuring seasonal festivals and attractions.
Lead and supervise field trip activity zones, support staff, ensure safety and schedule adherence; ability to work outdoors, lift up to 40 lbs, operate a gator, and communicate with children and guests.
3w
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Shift Lead
Lakewood, Colorado, United States
OnsiteFull Time
Spotless Brands
Spotless Brands: Operates a network of car wash and vehicle service centers.
Provide operational support during shifts, direct team workflows, maintain safety and cleanliness, operate car wash equipment, and engage customers.
Microsoft Excel
15h
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Pharmacy Operations Team Lead
Aurora, Colorado, United States
$25-$38/hr OnsiteFull Time, Part Time
Walmart
WalmartNYSE: WMT: Operates a chain of hypermarkets, discount stores, and grocery stores.
Pharmacy operations team lead supporting prescription processing, medication questions, vision products, customer checkout, and pharmacy team operations.
3w
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Customer Escalations Engineering Technical Leader
San Francisco or Milpitas or San Jose or Chicago or Colorado or Illinois or North Carolina or Texas or Oregon or California or Idaho or Delaware
$184k-$264k/yr RemoteFull Time
Cisco
CiscoNASDAQ: CSCO: Develops and sells networking hardware and cybersecurity software.
8+ YOE8+ years in customer escalations/technical support; deep Meraki Dashboard and cloud-managed networking knowledge; experience leading critical incident responses, trend analysis, cross-functional collaboration, and creating support documentation.
Meraki Dashboard
2w
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Shift Lead (Starbuds)
Denver, Colorado, United States
$19/hr OnsiteFull Time
Vireo Health
Vireo HealthCSE: VREO: Produces and sells medical and adult-use cannabis products.
Provide excellent customer service, cash handling, basic inventory support, ability to lift 25+ lbs, 21+ years old, high school diploma or equivalent, prior retail/customer service experience preferred, ability to obtain Colorado MED badge.
3w
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Customer Success Manager DFR Majors - Northwest
Oregon or Washington or Idaho or Utah or Montana or Colorado or Kansas or Nebraska or Iowa or Missouri or Minnesota
$120k-$160k/yr RemoteFull Time
Skydio
Skydio: Develops autonomous AI drones for defense and industrial inspection.
Experience supporting public safety/SLED customers, driving technology adoption, leading implementations, managing ~20 accounts, Part 107 ability, ~40% travel, strong communication and project management.
1w
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Shift Lead - 14er Boulder Retail
Boulder, Colorado, United States
OnsiteFull Time
Centaurus Farms
Centaurus Farms: Developing and operating vertically integrated cannabis cultivation facilities.
Provides floor leadership, employee coaching, cannabis product expertise, sales support, cash and POS oversight, inventory accuracy, customer service, and regulatory compliance.
Point-of-Sale (POS), METRC
4d
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Tier 1 Level II Lead.
Denver or Lakewood
$48k-$50k/yr OnsiteFull Time
Sharp Solutions, Inc.
Sharp Solutions, Inc.: Provides IT consulting and professional services to government agencies.
2+ YOERequires 2+ years of IT support experience, service desk or desktop support experience, Windows, macOS, iOS, Android, Microsoft 365, troubleshooting, communication, and customer support skills.
Remedy, Information Technology Infrastructure Library (ITIL), Knowledge-Centered Support (KCS), HDI, Active Directory Group Policy Objects (GPO), System Center Configuration Manager (SCCM), IBM Endpoint Manager (IEM), Microsoft Windows 7, Microsoft Windows 10, Apple macOS, iOS, Android, Microsoft 365, Microsoft Outlook, Microsoft OneDrive
3w
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(USA) Member Team Lead
Arvada, Colorado, United States
$25-$33/hr OnsiteFull Time
Walmart
WalmartNYSE: WMT: Multinational retail operating discount stores and supermarkets.
0.5+ YOE6 months retail including front-end equipment and 6 months customer service experience, age 18+, ability to operate registers, supervise associates, and support membership sales.
3mo
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Key Lead - Outlets at Castle Rock, Hollister
Castle Rock, Colorado, United States
$21/hr OnsitePart Time
Abercrombie & Fitch
Abercrombie & FitchNYSE: ANF: Global specialty retailer of casual apparel and accessories.
1+ YOEPart-time retail supervisor support with customer experience focus; HS diploma preferred; 1 year retail experience preferred; strong communication and adaptability.