96 customer support lead jobs at 41 companies in Colorado
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Senior Customer Support Lead
Denver or San Francisco or Madison
$140k-$180k/yrOnsiteFull Time
MGT Insurance: AI-driven neo-insurer providing commercial insurance for small businesses.
5+ YOE3+ Mgmt5+ years experience with 3+ years leading customer service teams; experience with Intercom and CS tech stacks, strong data fluency, communication, and leadership skills; comfortable adopting AI tools.
Denver or New York City or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney or Tokyo
$85k-$113k/yrHybridFull Time
BrazeNASDAQ: BRZE: Platform for personalized customer engagement and cross-channel messaging.
3+ YOEBachelor's degree or equivalent experience; 3+ years client-facing SaaS experience with 2+ years technical support and 1+ years account work; strong communication, analytical skills, API and SQL familiarity, and case management tool experience.
State of Colorado: Provides essential public services and administrative governance to residents.
3+ YOEThree years of relevant clerical or call center customer service experience, or equivalent education and experience. Requires data entry, office software, customer support, and communication skills.
Google Apps, OMNI, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Gmail, Google Suite
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
1+ YOEHigh school diploma, minimum 1 year management experience, cash-handling and customer service skills, ability to lift ~25 lbs, flexible schedule including nights/weekends, strong communication.
Spotless Brands: Super-regional operator of car wash and maintenance centers.
Provide shift-level operational support at a car wash site; customer service, basic equipment operation, safety, and ability to perform physical tasks required.
Planet FitnessNYSE: PLNT: Operates a chain of fitness centers and gyms.
Provide member service oversight, assist training and development of staff, perform front-desk duties, manage inventory and support Club Manager; strong customer service, communication, organizational and leadership skills.
Frontera Health: AI-driven platform for automating and improving autism clinical care.
6+ YOE1+ MgmtSix-plus years in Customer Success or similar, 1–3 years leading a CS team, proven upsell ownership, experience with CS and support, healthcare/ABA familiarity a plus.
Missouri or Texas or Tennessee or South Carolina or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or New Mexico or Utah
$225k-$255k/yrRemoteFull Time
Gainsight: Provides software for customer success, retention, and growth.
10+ YOE10+ Mgmt10+ years leading global support or technical services, experience scaling AI-powered support operations, strong data and escalation management skills, bachelor’s degree or equivalent required.
National Jewish Health: Medical center specializing in respiratory and immune system disorders.
Support administrative services operations; onboard and coach staff; handle escalated patient interactions; strong attention to detail and customer service; high school diploma required.
Anderson Farms: Operates an agritainment farm featuring seasonal festivals and attractions.
Lead and supervise field trip activity zones, support staff, ensure safety and schedule adherence; ability to work outdoors, lift up to 40 lbs, operate a gator, and communicate with children and guests.
WalmartNYSE: WMT: Operates a chain of hypermarkets, discount stores, and grocery stores.
Pharmacy operations team lead supporting prescription processing, medication questions, vision products, customer checkout, and pharmacy team operations.
San Francisco or Milpitas or San Jose or Chicago or Colorado or Illinois or North Carolina or Texas or Oregon or California or Idaho or Delaware
$184k-$264k/yrRemoteFull Time
CiscoNASDAQ: CSCO: Develops and sells networking hardware and cybersecurity software.
8+ YOE8+ years in customer escalations/technical support; deep Meraki Dashboard and cloud-managed networking knowledge; experience leading critical incident responses, trend analysis, cross-functional collaboration, and creating support documentation.
Vireo HealthCSE: VREO: Produces and sells medical and adult-use cannabis products.
Provide excellent customer service, cash handling, basic inventory support, ability to lift 25+ lbs, 21+ years old, high school diploma or equivalent, prior retail/customer service experience preferred, ability to obtain Colorado MED badge.
Oregon or Washington or Idaho or Utah or Montana or Colorado or Kansas or Nebraska or Iowa or Missouri or Minnesota
$120k-$160k/yrRemoteFull Time
Skydio: Develops autonomous AI drones for defense and industrial inspection.
Experience supporting public safety/SLED customers, driving technology adoption, leading implementations, managing ~20 accounts, Part 107 ability, ~40% travel, strong communication and project management.
Sharp Solutions, Inc.: Provides IT consulting and professional services to government agencies.
2+ YOERequires 2+ years of IT support experience, service desk or desktop support experience, Windows, macOS, iOS, Android, Microsoft 365, troubleshooting, communication, and customer support skills.
Remedy, Information Technology Infrastructure Library (ITIL), Knowledge-Centered Support (KCS), HDI, Active Directory Group Policy Objects (GPO), System Center Configuration Manager (SCCM), IBM Endpoint Manager (IEM), Microsoft Windows 7, Microsoft Windows 10, Apple macOS, iOS, Android, Microsoft 365, Microsoft Outlook, Microsoft OneDrive
WalmartNYSE: WMT: Multinational retail operating discount stores and supermarkets.
0.5+ YOE6 months retail including front-end equipment and 6 months customer service experience, age 18+, ability to operate registers, supervise associates, and support membership sales.
Abercrombie & FitchNYSE: ANF: Global specialty retailer of casual apparel and accessories.
1+ YOEPart-time retail supervisor support with customer experience focus; HS diploma preferred; 1 year retail experience preferred; strong communication and adaptability.