86 customer support lead jobs at 42 companies in Brookhaven, PA
1mo
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Senior Customer Support Lead
Crum Lynne or Chicago
$83k-$120k/yr HybridFull Time
Experience managing 24x7 service desk teams with SLAs/KPIs, ITIL processes, performance management, staffing, metrics review, incident coordination, and cross-functional collaboration.
Remedy/ITSM, Salesforce
1w
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Senior Manager, Customer Support Operations
United States or Delran or Longmont or Irving
$88k-$146k/yr RemoteFull Time
12+ YOE4+ MgmtDegree or equivalent experience, 12+ years of professional experience, 4+ years managing teams, and experience leading customer support operations in complex technology environments.
Jira, Jira Service Management, eazyBI, AI, automation tools, predictive analytics, self-service tools, intelligent routing, SaaS, IT Service Management (ITSM), Six Sigma, Lean
1mo
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Support Lead
Springfield, Pennsylvania, United States
$12/hr OnsitePart Time
1+ YOEHigh school diploma, minimum 1 year management experience, strong communication, multitasking, and customer service skills; ability to lift up to 25 lbs and work flexible schedules.
1mo
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Associate Care Lead, Global Customer Care (5 Days Onsite)
Ambler, Pennsylvania, United States
$60k-$70k/yr OnsiteFull Time
2+ YOE2+ years customer support/success experience in SaaS, strong communication, problem-solving, CRM/support platform experience, comfort with integrations/APIs/SSO, ability to manage priorities in fast-paced environment.
Salesforce, Service Now, Jira, APIs, Single Sign-On (SSO)
2mo
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Lead iGaming Support Specialist
Moorestown, New Jersey, United States
OnsiteFull Time
2+ YOEHigh school diploma/GED, minimum 2 years customer service experience and 1 year call center experience, strong written and verbal English communication and interpersonal skills.
intranet
1mo
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Associate Care Lead, Global Customer Care (5 Days Onsite)
Ambler, Pennsylvania, United States
$60k-$70k/yr OnsiteFull Time
2+ YOE2–4+ years in customer support or customer success within SaaS, strong communication, problem-solving, relationship-building, experience with CRM/support tools, comfort with APIs/SSO, must reside within 50 miles of Ambler, PA; no visa sponsorship.
Salesforce, Service Now, Jira, APIs, Single Sign-On (SSO)
1mo
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Associate Care Lead, Global Customer Care (5 Days Onsite)
Ambler, Pennsylvania, United States
$60k-$70k/yr OnsiteFull Time
2+ YOE2–4+ years in customer support/success within SaaS, strong communication, problem-solving, relationship-building, comfortable with integrations/APIs/SSO, ability to manage priorities in a fast-paced environment.
Salesforce, Service Now, Jira, APIs, Single Sign-On (SSO)
1mo
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Shift Lead
Philadelphia, Pennsylvania, United States
$18/hr OnsiteFull Time
Provide shift-level operational support at a car wash, direct team members, ensure safety and cleanliness, interact with customers; high school preferred; valid driver\u000fs license preferred; background check required.
Microsoft Excel
2w
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FT Lead PFS - 6474 (543464)
Perkasie, Pennsylvania, United States
OnsiteFull Time
Lead a retail store team while supporting customers, improving store operations, sharing ideas, and developing skills.
1mo
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Shift Lead
Philadelphia, Pennsylvania, United States
$18/hr OnsiteFull Time
Provide operational support during shifts, direct team members per management, ensure safety and quality, perform cleaning/maintenance tasks, and pass background checks; high school preferred and valid driver’s license preferred.
Microsoft Excel
1w
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FT Lead Assoc Dairy - 6582
Parkesburg, Pennsylvania, United States
OnsiteFull Time
Leads dairy department operations in a grocery retail store while supporting team members, customers, and community service.
2w
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Work From Home - Client Support Manager
Brookside, Delaware, United States
RemoteFull Time
Requires customer service dedication, strong communication and interpersonal skills, ability to lead and inspire teams, and commitment to professional growth.
Zoom
1w
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AP Team Lead
Lumberton, New Jersey, United States
$21-$34/hr OnsiteFull Time, Part Time
Leads asset protection operations, supports customers and associates, handles multiple tasks, and maintains a positive customer-service attitude in a fast-paced retail environment.
1w
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Manager, IT Support Services
Dulles or Laurel or Philadelphia or Whitehall or Austin or Houston or Carrollton or Fort Worth or Corpus Christi or San Antonio or Los Angeles or Garden Grove or San Diego or San Francisco or Sacramento or Phoenix or Las Vegas or Saratoga Springs or Vancouver or Kennewick or Redmond
$91k-$157k/yr HybridFull Time
7+ YOE3+ MgmtBachelor’s degree or equivalent experience, 7+ years in IT support, 3+ years leading service desk teams, ITSM and queue management expertise, analytical and customer-service skills; ITIL preferred.
Microsoft 365, Windows, macOS, ITSM, AI
3w
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CCA Clinical Administrative Lead-Medical Assistant
Cherry Hill, New Jersey, United States
$23-$37/hr RemoteFull Time
3+ YOECertified Medical Assistant required; 3+ years customer service experience; EHR and OnBase experience; medical terminology and scheduling skills; able to work overnight 12-hour shifts and holidays.
EHR, OnBase, MRO, Cooper365
2mo
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Inside Sales & Operations Support Specialist
New York City or Wyomissing or Philadelphia or Baltimore
OnsiteFull Time
Support design studio operations, generate and qualify leads, provide technical/design consultations, use Salesforce and AV tech, strong customer service and organizational skills; college degree preferred; ability to travel.
Salesforce, AV
3w
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CCA Clinical Administrative Lead-Medical Assistant-REMOTE-OVERNIGHT
Cherry Hill or Camden
$23-$37/hr RemoteFull Time
3+ YOEMA certification required, HS diploma, 3+ years customer service or healthcare experience, EHR and scheduling proficiency, medical terminology, strong communication and leadership skills.
EHR, OnBase, Cooper 365
1w
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IT Service Desk Lead
Philadelphia, Pennsylvania, United States
OnsiteFull Time
5+ YOERequires 5–8 years of professional IT help desk or customer support experience. Bachelor's degree in technology and IT-related certifications, especially ITIL, are preferred.
ITIL, service desk software, service desk ticketing application
3w
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Selling and Support Captain, Roosevelt - Full Time
Philadelphia, Pennsylvania, United States
$17-$27/hr OnsiteFull Time
High school diploma or equivalent, flexible availability including evenings, weekends, and holidays, strong customer communication, and ability to lead colleagues; 1–2 years of retail experience preferred.
Macy's mobile app, point of sale technology, radio frequency equipment, cash register
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
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