38 customer support lead jobs at 24 companies in Concord, NC
1mo
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PT Customer Lead (536493)
Mint Hill, North Carolina, United States
OnsitePart Time
Provide customer service and lead retail operations on-site at the store, supporting customers and assisting with transactions.
1mo
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Client Support Lead, Banking
Charlotte, North Carolina, United States
OnsiteFull Time
5+ YOELead and develop lobby/client support teams, ensure compliance with bank policy, handle daily client transactions and inquiries, 5+ years related experience, high school diploma, proficiency with Horizon/core banking and Microsoft Office.
Horizon, Microsoft Office Suite
3d
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CUSTOMER AMBASSADOR (FULL TIME) (1562173)
Charlotte, North Carolina, United States
$16-$18/hr OnsiteFull Time
1+ YOERequires 1–2 years of experience, ability to explain menu items, support customer buying decisions, lead hospitality programs, and lift or move up to 50 pounds.
5d
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Work From Home - Client Support Manager
Charlotte, North Carolina, United States
RemoteFull Time
Customer service dedication, strong communication and interpersonal skills, ability to lead and inspire teams, and interest in professional growth.
Zoom
2w
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(Entry-Level) Remote Benefits Support Representative
Rock Hill, South Carolina, United States
RemoteFull Time
Provide exceptional remote customer service, strong communication and interpersonal skills, ability to lead and motivate teams, and willingness to learn and grow in a flexible, mentorship-driven environment.
3d
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AP Team Lead
Charlotte, North Carolina, United States
$20-$33/hr OnsiteFull Time
Leads asset protection activities while supporting customers and associates in a fast-paced retail store; requires multitasking, positive customer service, and physical stamina.
Walmart+, Live Better U, Walmart Academy
1mo
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Manager - IT Services Support
Charlotte, North Carolina, United States
$85k-$110k/yr HybridFull Time
Proven experience leading IT service/support or MSP teams, strong ITSM knowledge, hands-on use of ITSM/PSA/RMM tools, SLA and ticket lifecycle management, customer relationship skills, and leadership/coaching ability.
ITSM, PSA, RMM, Microsoft 365, Azure
1mo
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In-Store Vendor Support
York, South Carolina, United States
$18-$20/hr OnsiteFull Time, Part Time
Outgoing, customer-facing salesperson capable of engaging shoppers, generating leads, booking appointments, standing/walking for shifts, reliable transportation, background check required.
2w
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Retail Part Time Team Lead
Charlotte, North Carolina, United States
$11-$18/hr OnsitePart Time
1+ YOE1+ year retail or customer service experience preferred; high school diploma preferred; basic computer and POS skills; ability to support print services, cash handling, opening/closing and loss prevention.
POS
2mo
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Client Engagement Specialist – Automotive Customer Experience
Monroe, North Carolina, United States
$50k-$100k/yr OnsiteFull Time
Experience with internet leads, CRM follow-up, appointment setting, and automotive dealership support.
CRM software, Phone, Email
3w
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Lead Guest Services Team Member
Candor, North Carolina, United States
$11-$15/hr OnsiteFull Time
Leads one to two cashiers, processes transactions, resolves guest issues, schedules breaks, maintains cleanliness and supports travel center operations.
2w
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
5d
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Data Center Environment, Health and Safety (EHS) Lead
Maiden, North Carolina, United States
OnsiteFull Time
No specific qualifications or experience requirements are stated; the role supports environmental, health, and safety programs for employees, customers, and communities.
1mo
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Lead Service Engineer/Specialist
Charlotte, North Carolina, United States
$95k-$130k/yr FieldFull Time
3+ YOEProvide service and support for building controls, troubleshoot hardware/software, configure controllers and HMIs, perform commissioning, and support customers; 3+ years controls experience and bachelor\u0002s degree or equivalent.
Niagara N4, Distech, BACnet, LON, Eclypse Controllers, Facility Explorer, Metasys, Apogee (PXC), Talon Controllers, DXR controllers, Desigo CC, Insight, FactoryTalk Suite, RS Logix/Studio 5000, PlantPAx DCS, VBA, Python, Kepware OPC server, ThinManager, VMware
2w
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Lead Bath Installer
Charlotte, North Carolina, United States
OnsiteFull Time
Install bath products, perform measurements and pre-construction tasks, lift heavy components, follow manufacturer and safety guidelines, provide customer-facing support, and complete OSHA safety training.
3w
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Team Lead Technician
Concord, North Carolina, United States
$24-$38/hr OnsiteFull Time
2+ YOEAssociate degree or related field and 2+ years technical experience; certifications such as A+, Net+, Security+, CCNA, ACSP, MCP; ability to perform PC/MAC break-fix, installs, and customer support.
Microsoft Office, Windows
2w
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Sr. Office Assistant (Festival of Lights Lead Cashier)
Clemmons, North Carolina, United States
$18-$21/hr OnsitePart Time
2+ YOEHigh school/GED and two years office/clerical experience; supervisory and cash-handling experience preferred; ability to count money, create financial reports, operate registers, assist customers, and work nights/holidays.
1mo
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Lead Service Engineer/Specialist
Charlotte, North Carolina, United States
$95k-$130k/yr FieldFull Time
3+ YOEBachelor's in mechanical/electrical or equivalent experience; 3+ years with controls platforms; HVAC experience preferred; ability to perform inspections, maintenance, testing, and customer support.
Tridium: Niagara N4, BACnet, LON, Eclypse Controllers, Facility Explorer, Metasys, Apogee (PXC), Talon Controllers, DXR controllers, Desigo CC, Insight, FactoryTalk Suite, RS Logix/Studio 5000, PlantPAx, VBA, Python, Kepware OPC server, ThinManager, VMware
2w
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O/N Merchandising Lead
Hickory, North Carolina, United States
$22-$30/hr OnsiteFull Time
6 months retail and 6 months customer service experience; must be 18+; ability to supervise, train, and support associates; follow safety and merchandising standards.
forklift
1mo
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Licensed Optician Sales Lead
Rock Hill, South Carolina, United States
$28-$32/hr OnsiteFull Time
Current state optician license required; HS diploma/GED or equivalent experience; customer/patient experience preferred; ability to meet sales goals, perform eyewear measurements, and support store operations.
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