44 customer support lead jobs at 22 companies in Cortez, FL
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Manager, Customer Support
Tampa, Florida, United States
$92k-$114k/yrHybridFull Time
Justworks: Private HR technology providing payroll, benefits, HR, compliance, and global hiring services for small businesses.
3+ YOE3+ MgmtFour-year degree or equivalent experience, 3+ years leading customer service teams, coaching and performance management experience, CRM and communication-platform proficiency, and strong written and verbal communication.
TrulieveNYSE: TRLV: Vertically integrated U.S. cannabis operator.
3+ YOE3–5+ years leading call center teams, experience with operational metrics and coaching, valid driver’s license and passing MVR and level 1/2 background checks, able to work 40+ flexible hours and occasional evenings/weekends/holidays; bilingual Spanish a plus.
Raymond JamesNew York Stock Exchange: RJF: Provides wealth management, investment banking, and retail banking services.
1+ YOELead and coach contact center specialists, manage daily operations, ensure regulatory compliance, resolve escalations; SIE certification and 13 months+ customer service experience preferred.
Atlantic Restaurants: Independent franchisee of Ta Bell restaurants.
Supports the Restaurant General Manager by leading shifts, guiding team members, resolving customer complaints, and following cash, security, inventory, labor, and food-safety procedures.
Miami Gardens or Miami or Tampa or New York or Dallas
OnsiteFull Time
Oldcastle BuildingEnvelope: Manufacturer and distributor of architectural glass and glazing systems.
5+ YOE2+ MgmtRequires 5+ years of customer service experience, including 2+ years leading teams in manufacturing or building solutions. CRM and support software proficiency required; English/Spanish proficiency preferred.
SafePoint MGA, LLC: SafePoint Insurance is a Florida property-and-casualty insurer providing coastal personal and commercial coverage through independent agents.
7+ YOE5+ MgmtLeads Personal Lines Customer Service team, manages supervisors, ensures service quality, staffing and training, and supports underwriting and claims.
WalmartNYSE: WMT: Global retail, e-commerce, and supply chain.
Leads store associates, supports customer service, coordinates cashier and cart operations, maintains clean areas, and assists across the store in a fast-paced environment.
JETSET Pilates: Modern reformer Pilates brand offering immersive, musically-inspired studio experiences.
Customer service and sales experience supporting clients, answering questions, processing transactions, maintaining studio organization, and using the AXLE CRM system.
GristonNYSE: HCI: Public Florida insurance holding providing homeowners insurance, insurance technology, reinsurance, and real-estate operations.
3+ YOEResolve escalated customer queries, train and mentor CSRs, monitor metrics, process claims, analyze support data, and use Microsoft Outlook/Word/Excel. High school diploma required; associate preferred; 3+ years customer support with leadership experience.
Microsoft Outlook, Microsoft Word, Microsoft Excel
Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yrOnsiteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Griston: Insurance claims management and field-adjusting division serving policyholders and carriers nationwide within HCI Group.
3+ YOE3+ years customer support experience with leadership ability; high school diploma required (associate preferred); strong communication, data interpretation, Excel, Outlook, Word; insurance 6-20 license preferred.
Microsoft Outlook, Microsoft Word, Microsoft Excel
2+ YOEHigh school diploma, 2 years medical environment experience, intermediate data entry, excellent customer service and communication, organized and able to multitask, flexible schedule.
Discovery Management Group: Privately held senior living operator owning and managing communities offering independent living, assisted living, and memory care.
One year of fine dining experience preferred; strong customer service, communication, organization, judgment, and problem-solving skills; ability to stand, walk, bend, lift up to 50 pounds, and support senior residents.
Ethos Health Group: Private multi-specialty clinic treating personal-injury patients with traumatic-brain-injury diagnostics and rehabilitation.
High school diploma or equivalent, strong organization, communication, accuracy, customer service, computer skills, and ability to lead and support teams in a fast-paced medical office.
ManTech International: Advancing the future of defense through innovative technology.
8+ YOEBachelor's degree and 8+ years digital project management experience supporting SOF customers; experience managing complex systems, data flows, compliance, network documentation, and configuration management; active Top Secret clearance required.
Provide in-store leadership, coach and develop teammates, execute merchandising and presentation standards, support hiring and scheduling, and deliver exceptional customer service.
Agile Defense: Private government contractor providing digital transformation, cybersecurity, data analytics, and AI solutions to national-security and civilian missions.
5+ YOEActive Top Secret/SCI clearance, 5+ years data or software engineering experience, experience designing and operating ETL/real-time data pipelines, mentoring engineers, and supporting SOF customers.
Enforce shortage reduction programs, engage customers and associates, report theft incidents, support audits and inventory, and assist in training; must work flexible schedule including nights, weekends, and holidays.
Overnight Front Office Supervisor - Front Office - Hilton Tampa Downtown
Tampa, Florida, United States
$21/hrOnsiteFull Time
HiltonNYSE: HLT: A leading global hospitality managing a diverse hotel portfolio.
Supervise overnight audits, reconcile financial transactions, lead front office operations, schedule and train team members, monitor cashier accuracy, and support guest issues and emergencies.