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184 customer support lead jobs at 84 companies in Florida

2mo
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Senior Manager of Customer Support
Alabama or Arizona or Connecticut or Florida or Georgia or Hawaii or Iowa or Illinois or Indiana or Kentucky or Louisiana or Maryland or Massachusetts or Michigan or Minnesota or Missouri or Montana or North Carolina or Nebraska or New Hampshire or New Jersey or Nevada or Ohio or Oregon or Pennsylvania or Rhode Island or Tennessee or Texas or Virginia or Washington or Wisconsin or Wyoming
RemoteFull Time
RethinkFirst
RethinkFirst: Private behavioral health technology provider serving employers, educators, payors, and clinicians with cloud tools and training.
8+ YOE2+ MgmtBachelor’s degree, 8+ years of customer support experience, 2+ years managing teams, 5+ years leading SaaS support organizations, and experience with Salesforce, Agentforce, and JIRA.
Salesforce, Agentforce, JIRA, Claude, Electronic Health Records (EHR)
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3w
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Manager, Customer Support
Tampa, Florida, United States
$92k-$114k/yr HybridFull Time
Justworks
Justworks: Private HR technology providing payroll, benefits, HR, compliance, and global hiring services for small businesses.
3+ YOE3+ MgmtFour-year degree or equivalent experience, 3+ years leading customer service teams, coaching and performance management experience, CRM and communication-platform proficiency, and strong written and verbal communication.
CRM
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2w
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Support Lead Full Time
Tallahassee, Florida, United States
$14/hr OnsiteFull Time
Five Below
Five BelowNASDAQ: FIVE: Extreme-value specialty retailer for teens and tweens.
1+ MgmtHigh school diploma or equivalent, one year of management experience, strong communication, multitasking, creative thinking, composure under pressure, and flexible availability.
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2mo
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Customer Service Lead
Fort Myers, Florida, United States
$27/hr OnsiteFull Time
Cornerstone Building Brands
Cornerstone Building Brands: Manufacturer of exterior building products for residential and commercial markets.
4+ YOEHigh school diploma, 4+ years direct customer support experience (building products preferred), telecom and Microsoft Office proficiency, strong problem-solving and communication; experience with CRM and dashboards.
CRM, Telecom, Configuration systems, dashboards, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
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1mo
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Software Support Team Lead
United States or Arkansas or Arizona or Florida or Georgia or Iowa or Idaho or Indiana or Kansas or Kentucky or Michigan or Minnesota or Missouri or Mississippi or Montana or North Carolina or North Dakota or Nebraska or New Hampshire or New Mexico or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or South Dakota or Tennessee or Texas or Utah or Virginia or Wisconsin or West Virginia
RemoteFull Time
Toyota Automated Logistics
Toyota Automated Logistics: Toyota Automated Logistics is a Toyota Industries-controlled warehouse-automation integrator serving manufacturers, distributors, and warehouse operators worldwide.
Bachelor's preferred (CS/IS), Microsoft Office/Project, Microsoft SQL/SQL Server and Oracle experience, back-end troubleshooting, leadership and customer service experience, eligible to work in the US.
Microsoft Office, Microsoft Project, SQL Server, Oracle, Microsoft SQL, Crystal Management, SQL Server Reporting Services (SSRS), Exacta
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4w
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PCB Client Support Team Lead - RJ Bank
Saint Petersburg, Florida, United States
HybridFull Time
Raymond James Bank, N.A.
Raymond James Bank, N.A.: Florida-chartered commercial bank providing corporate, real-estate, lending, deposit, and personal banking services to individuals and businesses.
1+ YOELead and coach contact center specialists, manage daily operations, ensure regulatory compliance, resolve escalations; SIE certification and 13 months+ customer service experience preferred.
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3w
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Client Support Lead Specialist, Cash Function
Jacksonville, Florida, United States
OnsiteFull Time
ICE Mortgage Technology
ICE Mortgage Technology: ICE-owned mortgage technology helping lenders, servicers, title agents, investors, and homeowners automate U.S. residential mortgage workflows.
5+ YOEBachelor's degree or equivalent experience, 5+ years in mortgage servicing, product support, operations, consulting, or related work. Requires strong analytical, customer service, communication, and cross-functional collaboration skills.
Salesforce, ServiceNow, Azure DevOps (ADO), Microsoft Office Suite, MSP Mortgage Servicing Platform
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3w
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Client Support Lead Specialist, Cash Function
Jacksonville, Florida, United States
OnsiteFull Time
ICE Mortgage Technology
ICE Mortgage Technology: ICE-owned mortgage technology helping lenders, servicers, title agents, investors, and homeowners automate U.S. residential mortgage workflows.
5+ YOEBachelor's degree or equivalent experience and 5+ years in mortgage servicing, product support, operations, consulting, or related work. Requires complex problem-solving, customer service, cross-functional collaboration, and strong communication.
Salesforce, ServiceNow, Azure DevOps, Microsoft Office Suite
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2mo
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Customer Support Representative | $50K–$90K Earnings Potential
Coral Springs, Florida, United States
$45k-$90k/yr OnsiteFull Time
Statewide Window and Doors
Statewide Window and Doors: Residential window, door, and roofing installation services.
3+ YOE3+ years call center experience; strong phone, verbal and written communication; lead/database management; ability to develop and schedule appointments; flexible availability including some weekends.
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2d
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Team Lead
Orlando, Florida, United States
OnsiteFull Time
EssilorLuxottica
EssilorLuxotticaEuronext Paris: EL: Global leader in the design, manufacture and distribution of eyewear.
Leads store operations and supports customers and patients in an optical retail environment; specific qualifications are not stated.
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1mo
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Shift Lead
Fort Lauderdale, Florida, United States
$17/hr OnsiteFull Time
Planet Fitness
Planet FitnessNYSE: PLNT: Leading fitness center franchisor and operator.
Supervising team members, delivering excellent customer service, resolving conflicts, enforcing safety and company policies, and supporting retail transactions; ability to stand, walk, lift up to 75 lbs.
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14h
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Technical Support Engineer
United States or Canada or Arizona or California or Colorado or Connecticut or Florida or Idaho or Illinois or Iowa or Michigan or Minnesota or New York or North Carolina or Ohio or Oregon or Pennsylvania or Texas or Utah or Virginia or Washington or Ontario or Alberta or British Columbia
$80k-$110k/yr RemoteFull Time
Very Good Security
Very Good Security: Private payment-tokenization helping merchants, fintechs, banks, and enterprises secure sensitive payment data.
5+ YOE5+ years in technical support, solutions engineering, technical account or project management, including senior or lead experience. Requires HTTP, REST API, proxy, and network debugging expertise plus C1+ English.
cURL, Postman, DNS, TCP/IP, TLS/SSL, HTTP, REST APIs, proxies, Python, Go, Java
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2w
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Shift Lead
Pinellas Park, Florida, United States
OnsiteFull Time
Atlantic Restaurants
Atlantic Restaurants: Independent franchisee of Ta Bell restaurants.
Supports the Restaurant General Manager by leading shifts, guiding team members, resolving customer complaints, and following cash, security, inventory, labor, and food-safety procedures.
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2mo
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(Remote) Director, Support Services
Rhode Island or Pennsylvania or Virginia or Georgia or Florida or Massachusetts or North Carolina or Saskatchewan or Ontario or Manitoba
$100k-$120k/yr RemoteFull Time
Harris Computer
Harris Computer: Global provider of mission-critical vertical market software solutions.
8+ YOE8+ years leading client/technical support in healthcare technology; experience with EMR/EHR and practice management; strong operational, analytical, financial, and people leadership; ability to travel ~20% and hold valid passport.
Harris CareTracker, EMR/EHR, Microsoft Dynamics 365 CRM
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2mo
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VP, Global Support & Technical Success
Missouri or Texas or Tennessee or South Carolina or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or New Mexico or Utah
$225k-$255k/yr RemoteFull Time
Gainsight
Gainsight: Private SaaS providing customer success, product experience, community, and customer education software to businesses.
10+ YOE10+ Mgmt10+ years leading global support or technical services, experience scaling AI-powered support operations, strong data and escalation management skills, bachelor’s degree or equivalent required.
Zendesk, Forethought, Gainsight, Gainsight CustomerOS, Salesforce, Staircase AI, Gainsight Health Scores
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6d
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Customer Service Manager (Miami Gardens)
Miami Gardens or Miami or Tampa or New York or Dallas
OnsiteFull Time
Oldcastle BuildingEnvelope
Oldcastle BuildingEnvelope: Manufacturer and distributor of architectural glass and glazing systems.
5+ YOE2+ MgmtRequires 5+ years of customer service experience, including 2+ years leading teams in manufacturing or building solutions. CRM and support software proficiency required; English/Spanish proficiency preferred.
CRM, KPI dashboards
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1w
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AP Team Lead
St. Petersburg, Florida, United States
$20-$33/hr OnsiteFull Time, Part Time
Walmart
WalmartNYSE: WMT: Global retail, e-commerce, and supply chain.
Leads store associates, supports customer service, coordinates cashier and cart operations, maintains clean areas, and assists across the store in a fast-paced environment.
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2mo
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Regional Support Supervisor - Orlando, FL
Orlando, Florida, United States
OnsiteFull Time
Coldwell Banker
Coldwell BankerNYSE: HOUS: A global residential real estate brokerage and franchisor.
5+ YOE2+ MgmtLead and develop Regional Support Leads; hire, train, schedule, perform reviews; 5+ years business experience with 2+ years supervisory experience preferred; real estate and customer service experience preferred.
LinkedIn Learning
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1w
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Site Lead / Site Support Specialist
West Palm Beach, Florida, United States
OnsiteFull Time
K+S Services
K+S Services: An industrial repair services provider supporting manufacturing operations across North America.
Manufacturing experience, preferred management experience, proficiency with STAMP, SAP, customer databases, and Microsoft Office, plus strong organization, communication, and contractor coordination skills.
STAMP, SAP, Microsoft Office
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1d
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User Support Manager
Buckeye or Atlanta or Dallas or De Soto or Erie or Kenosha or Orlando
OnsiteFull Time
Rehrig Pacific Company
Rehrig Pacific Company: Manufacturer of sustainable supply chain and waste management solutions.
3+ YOEBachelor's degree or equivalent experience, 3+ years leading technical support teams, ITSM knowledge, customer experience improvement, technical team management, stakeholder skills, Agile familiarity, and 20% travel.
Microsoft O365, Microsoft SharePoint, Jira, Quick
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