44 customer support lead jobs at 34 companies in Eagan, MN
1d
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Manager, Customer Support (Remote)
Bloomington or Amherst
RemoteFull Time
5+ YOE2+ MgmtRequires 5+ years in customer support, including 2+ years leading teams, strong leadership and communication skills, problem-solving ability, and experience with cross-functional projects and support tools.
Microsoft Office Suite, Salesforce, Zendesk, Jira
3w
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Director, Customer Technical Support
Waterloo or Pleasant Grove or San Antonio or Eden Prairie
$164k-$246k/yr OnsiteFull Time
12+ YOE5+ MgmtSenior leader with extensive IT/ networking experience to lead global customer technical support, scale infrastructure and service capabilities, work with cloud/AWS, ITSM tools, and manage escalations and incident communications.
AWS, Jira, ServiceNow, BMC, IBM Tivoli, Zendesk
1mo
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Customer Operations Lead
Brooklyn Park, Minnesota, United States
$65k-$98k/yr OnsiteFull Time
5+ YOEBachelor's degree or equivalent experience; 5+ years in customer operations, technical support, or service delivery; experience with complex accounts, diagnostic troubleshooting, field service, and data-driven insight generation; 10-15% travel.
KPI dashboards, service analytics tools, CES
3mo
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Support Lead Part Time
Elk River, Minnesota, United States
$12/hr OnsitePart Time
1+ YOEManage store operations, supervise staff, train associates, ensure customer service, cash handling, and scheduling.
Cash Register
1w
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Lead Customer Service Representative
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York or Oklahoma City or Portland or Austin
$64k-$83k/yr OnsiteTemporary
1+ YOEExperience overseeing disaster assistance operations, reviewing financial/supporting documents, and collecting/reporting program data; GS-11 specialized experience or equivalent education required.
3w
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Director, Technical Support
Minneapolis, Minnesota, United States
$125k-$135k/yr HybridFull Time
5+ YOE3+ Mgmt3–5 years leading technical/customer support, 5+ years in B2B SaaS support, strong communication, stakeholder management, escalation ownership, and technical familiarity with APIs/SSO/email infrastructure.
2mo
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Lead Sales
Eagan, Minnesota, United States
OnsiteFull Time
Leads sales team, trains and coaches associates, supports store operations and delivers customer experience.
2mo
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Customer Success Manager
New Brighton, Minnesota, United States
$110k-$135k/yr OnsiteFull Time
5+ YOE2+ MgmtBachelor's degree in Business or equivalent experience; 5+ years in customer operations/sales support/customer success or related; 2+ years leading teams; advanced Microsoft Office; CRM (HubSpot) experience preferred; strong leadership and analytical skills.
Microsoft Office, HubSpot
3mo
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Key Lead - Mall of America, abercrombie kids
Bloomington, Minnesota, United States
$16/hr OnsitePart Time
0+ YOEPart-time lead role responsible for floor supervision, customer experience, and sales support.
Point of Sale (POS)
1mo
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Client Operations Lead
Minneapolis, Minnesota, United States
$18/hr OnsitePart Time
Customer-facing studio leader supporting sales and operations; must be available for mornings, afternoons, evenings, weekends and holidays, provide hospitality, coaching, and maintain studio standards; must be 18+.
23h
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Studio Lead - North Loop
Minneapolis, Minnesota, United States
OnsitePart Time
Provides client service, answers phones and emails, processes sales, maintains studio organization, supports instructors, and works morning, evening, and weekend shifts.
Client Relationship Manager (CRM), AXLE
3mo
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Sr. Technology Support Specialist
St Louis Park, Minnesota, United States
$31-$35/hr HybridFull Time
3+ YOEAssociate’s degree and 3+ years IT support; IT Support Lead/Training experience; strong customer service; quick learner; team player; multitasking.
ServiceNow ITSM, macOS, Windows, iOS, IT hardware and software
1mo
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Team Lead
Blaine, Minnesota, United States
$15/hr OnsiteFull Time
Provide member service and front-desk support, assist training and supervision of staff, maintain club appearance, manage basic inventory and marketing tasks; strong customer service, communication and leadership skills.
1mo
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Patient Care Coordinator Lead
Burnsville, Minnesota, United States
$22-$29/hr OnsiteFull Time, Part Time
3+ YOEHigh school or GED required; 3+ years medical office experience with 2+ years lead experience desired. Proficiency with Epic/EHR and Microsoft Office; strong communication, organization, and customer service skills.
ClientTell, Epic, Electronic Health Record, Microsoft Word, Microsoft Excel, Microsoft Outlook
4w
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Retail Bike & Snow Lead - Key Holder
Woodbury, Minnesota, United States
$16-$24/hr OnsiteFull Time
Provide customer service and product expertise to equip athletes, perform key holder responsibilities, and support store operations.
1w
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
1w
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Financial Assistance Specialist, Lead
Chaska, Minnesota, United States
$29-$43/hr OnsiteFull Time
1+ YOEHigh school diploma/GED plus 1 year customer service experience or an associate degree; ability to determine eligibility, analyze documents, conduct interviews, and manage public assistance programs.
Microsoft Suite, Adobe
2w
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Guest Experience Lead | Albertville Outlet
Albertville, Minnesota, United States
$25-$28/hr OnsiteFull Time
1+ YOE1 year retail/customer experience required; ability to lead floor, provide technical product education, review sales metrics, and support hiring/onboarding.
1w
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Shortage Control Lead - Full-Time
Minneapolis, Minnesota, United States
$17/hr OnsiteFull Time
Provide store shortage prevention, train and develop associates, identify and report theft, support inventory and audits, and partner with store leadership to maintain a safe environment.
2mo
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Retail Service Specialist
St Paul, Minnesota, United States
$16-$21/hr OnsiteFull Time
Provide customer service, sales support, and store operations; lead shifts in absence of managers; bilingual encouraged.
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