200 customer support manager jobs at 136 companies in Eagan, MN
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Director, Customer Technical Support
Waterloo or Pleasant Grove or San Antonio or Eden Prairie
$164k-$246k/yrOnsiteFull Time
Arctic Wolf: Provides cloud-native security operations and managed threat detection.
12+ YOE5+ MgmtSenior leader with extensive IT/ networking experience to lead global customer technical support, scale infrastructure and service capabilities, work with cloud/AWS, ITSM tools, and manage escalations and incident communications.
Applied MaterialsNASDAQ: AMAT: Manufacturers of equipment for semiconductor and display production.
Performs Tier I procedures, preventative maintenance and wet cleans, basic diagnostics, kit management, customer-facing technical support, and follows safety and clean-room PPE requirements.
Bell Lumber & Pole: Manufacturer of treated wood poles and engineered wood structures.
5+ YOE2+ MgmtBachelor's degree in Business or equivalent experience; 5+ years in customer operations/sales support/customer success or related; 2+ years leading teams; advanced Microsoft Office; CRM (HubSpot) experience preferred; strong leadership and analytical skills.
Kaleidoscope: Software for managing scholarship and grant programs.
2+ YOEExperience in customer support/CS with technical troubleshooting, proficiency with Intercom or Zendesk and Microsoft Office, ability to manage renewals/expansions, US work authorization, and pass a background check.
Intercom, Zendesk, Microsoft Office Suite, Salesforce
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
2+ YOESupports store leadership in customer service, operations, and team development. Requires minimum 2 years of management experience and a high school diploma; college experience preferred.
Interior Logic Group: Provides interior design and installation services for residential construction.
Customer-focused field role requiring strong interpersonal skills, building-trades knowledge, ability to work autonomously, and willingness to travel 25–40% to support stores and installers.
Robert HalfNYSE: RHI: Provides specialized staffing services and business consulting solutions globally.
2+ YOEBA/BS preferred; 1+ year admin/customer support experience preferred; 2+ years business development in a metrics-driven environment; experience closing decision makers; knowledge of Windows, Microsoft Office, and Salesforce.
Windows Operating System, Microsoft Office, Salesforce
Hoxhunt: AI-driven human risk management and cybersecurity training platform.
5+ YOE3+ Mgmt3–5 years leading technical/customer support, 5+ years in B2B SaaS support, strong communication, stakeholder management, escalation ownership, and technical familiarity with APIs/SSO/email infrastructure.
DuraMark Technologies: Manufacturer of durable digital labels and industrial safety decals.
Experienced customer-service/account support professional with strong communication, attention to detail, order management skills; NetSuite or ERP experience preferred; ability to review purchase orders and support customer portal onboarding.
2+ YOEHigh school diploma/GED, 2+ years customer service/order management or supply chain support, strong attention to detail, excellent written and verbal communication, regulated documentation experience, proficiency with ERP/order management systems.
Endologix: Develops minimally invasive medical devices for vascular disease treatment.
2+ YOE2+ years healthcare or medical device experience, strong customer service and sales support skills, proficiency with CRM/ERP/QMS and Microsoft Office, excellent communication and time-management.
CRM, ERP, QMS, Microsoft Outlook, Microsoft Word, Microsoft Excel
Flow Control Group: Distributes flow control and industrial automation products and services.
Experience in customer service or distribution, strong communication, organization, ERP and Microsoft 365 proficiency, coaching and problem-solving skills to support order-to-shipment processes.
Microsoft 365, Microsoft Dynamics 365 Business Central, ERP
Hood Packaging: Manufactures paper and plastic packaging for industrial and consumer markets.
Experience handling customer inquiries and order processing, strong communication skills, ability to manage internal order processes and provide backup support to team.
Western National Insurance Group: Provides property and casualty insurance to individuals and businesses.
Provide administrative and clerical support for claims: maintain accurate records, follow processes, communicate with internal teams and customers, manage reports, and meet deadlines. High school diploma and strong attention to detail required; P&C claims experience preferred.
Endologix: Developer of medical devices for treating vascular disease.
2+ YOE2+ years healthcare or medical device experience, strong customer service and sales support skills, Bachelor's preferred, proficiency with CRM/ERP/QMS and Microsoft Outlook/Word/Excel, excellent communication and time management.
CRM, ERP, QMS, Microsoft Outlook, Microsoft Word, Microsoft Excel
Asura: Provides consultation and care planning for home-based Medicaid services.
1+ YOEOne year of in-person or phone-based customer service experience; associates degree preferred; strong communication; ability to manage multiple tasks; pass a background study.
AbbottNYSE: ABT: Manufactures medical devices, diagnostics, and nutritional health products.
2+ YOE2+ years relevant instrumentation and customer-facing experience; associate degree or equivalent; ability to perform advanced remote diagnostics, troubleshooting, documentation, and case/work order management.
CUSTOMER SERVICE SUPERVISOR - STEVENS EQUIPMENT SUPPLY
Eagan, Minnesota, United States
$65k-$75k/yrOnsiteFull Time
Daikin Comfort TechnologiesTokyo Stock Exchange: 6367: Manufactures and distributes residential and commercial HVAC systems.
5+ YOE5+ MgmtSupervise customer service representatives, manage time & attendance, coach and train staff, recruit and interview candidates, support branch operations; 5+ years customer service and supervisory experience and high school diploma/GED required.