64 customer support lead jobs at 31 companies in Firestone, CO
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Senior Customer Support Lead
Denver or San Francisco or Madison
$140k-$180k/yrOnsiteFull Time
MGT Insurance: AI-driven neo-insurer providing commercial insurance for small businesses.
5+ YOE3+ Mgmt5+ years experience with 3+ years leading customer service teams; experience with Intercom and CS tech stacks, strong data fluency, communication, and leadership skills; comfortable adopting AI tools.
Denver or New York City or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney or Tokyo
$85k-$113k/yrHybridFull Time
BrazeNASDAQ: BRZE: Platform for personalized customer engagement and cross-channel messaging.
3+ YOEBachelor's degree or equivalent experience; 3+ years client-facing SaaS experience with 2+ years technical support and 1+ years account work; strong communication, analytical skills, API and SQL familiarity, and case management tool experience.
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
1+ YOEHigh school diploma, minimum 1 year management experience, cash-handling and customer service skills, ability to lift ~25 lbs, flexible schedule including nights/weekends, strong communication.
Spotless Brands: Super-regional operator of car wash and maintenance centers.
Provide shift-level operational support at a car wash site; customer service, basic equipment operation, safety, and ability to perform physical tasks required.
Planet FitnessNYSE: PLNT: Operates a chain of fitness centers and gyms.
Provide member service oversight, assist training and development of staff, perform front-desk duties, manage inventory and support Club Manager; strong customer service, communication, organizational and leadership skills.
Frontera Health: AI-driven platform for automating and improving autism clinical care.
6+ YOE1+ MgmtSix-plus years in Customer Success or similar, 1–3 years leading a CS team, proven upsell ownership, experience with CS and support, healthcare/ABA familiarity a plus.
National Jewish Health: Medical center specializing in respiratory and immune system disorders.
Support administrative services operations; onboard and coach staff; handle escalated patient interactions; strong attention to detail and customer service; high school diploma required.
Anderson Farms: Operates an agritainment farm featuring seasonal festivals and attractions.
Lead and supervise field trip activity zones, support staff, ensure safety and schedule adherence; ability to work outdoors, lift up to 40 lbs, operate a gator, and communicate with children and guests.
Vireo HealthCSE: VREO: Produces and sells medical and adult-use cannabis products.
Provide excellent customer service, cash handling, basic inventory support, ability to lift 25+ lbs, 21+ years old, high school diploma or equivalent, prior retail/customer service experience preferred, ability to obtain Colorado MED badge.
Sharp Solutions, Inc.: Provides IT consulting and professional services to government agencies.
2+ YOERequires 2+ years of IT support experience, service desk or desktop support experience, Windows, macOS, iOS, Android, Microsoft 365, troubleshooting, communication, and customer support skills.
Remedy, Information Technology Infrastructure Library (ITIL), Knowledge-Centered Support (KCS), HDI, Active Directory Group Policy Objects (GPO), System Center Configuration Manager (SCCM), IBM Endpoint Manager (IEM), Microsoft Windows 7, Microsoft Windows 10, Apple macOS, iOS, Android, Microsoft 365, Microsoft Outlook, Microsoft OneDrive
WalmartNYSE: WMT: Operates a chain of hypermarkets, discount stores, and grocery stores.
Positive customer-service attitude; ability to multitask, assist customers, stand for long periods, maintain clean areas, and support store associates across cashier, cart, and janitorial tasks.
WalmartNYSE: WMT: Multinational retail operating discount stores and supermarkets.
0.5+ YOE6 months retail including front-end equipment and 6 months customer service experience, age 18+, ability to operate registers, supervise associates, and support membership sales.
Abercrombie & FitchNYSE: ANF: Global specialty retailer of casual apparel and accessories.
1+ YOEPart-time retail supervisor support with customer experience focus; HS diploma preferred; 1 year retail experience preferred; strong communication and adaptability.
5+ YOEBachelor's degree or equivalent,5 years project-management or customer-facing experience,ability to extract insights from complex data,lead global deployments,and work non-standard hours.
National Jewish Health: Specialized hospital for respiratory, cardiac and immune-related disorders.
High school diploma required; experience in hospital admissions or patient scheduling preferred; customer service, coaching, QA, and training skills for supporting administrative teams.
Selling and Support Captain, Park Meadows - Full Time
Lone Tree, Colorado, United States
$18-$29/hrOnsiteFull Time
Macy'sNYSE: M: Operates department stores selling apparel, home goods, and luxury items.
Provide customer advocacy, lead colleagues, execute merchandising and selling initiatives; flexible availability, retail experience preferred, high school diploma required.
Macy's mobile app, radio frequency equipment, cash register, handheld equipment
Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yrOnsiteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.