36 customer support lead jobs at 21 companies in Iowa
2mo
Save
Mark Applied
Hide
Senior Manager of Customer Support
Alabama or Arizona or Connecticut or Florida or Georgia or Hawaii or Iowa or Illinois or Indiana or Kentucky or Louisiana or Maryland or Massachusetts or Michigan or Minnesota or Missouri or Montana or North Carolina or Nebraska or New Hampshire or New Jersey or Nevada or Ohio or Oregon or Pennsylvania or Rhode Island or Tennessee or Texas or Virginia or Washington or Wisconsin or Wyoming
RemoteFull Time
8+ YOE2+ MgmtBachelor’s degree, 8+ years of customer support experience, 2+ years managing teams, 5+ years leading SaaS support organizations, and experience with Salesforce, Agentforce, and JIRA.
Salesforce, Agentforce, JIRA, Claude, Electronic Health Records (EHR)
1mo
Save
Mark Applied
Hide
Manager, Customer Support Operations
Cedar Rapids or United States
OnsiteFull Time
3+ YOE3+ Mgmt3+ years customer support leadership, experience with enterprise ticketing platforms (Zendesk), proficiency with Microsoft Office, ability to lead process improvement and training programs.
Zendesk, Microsoft Office
1mo
Save
Mark Applied
Hide
Software Support Team Lead
United States or Arkansas or Arizona or Florida or Georgia or Iowa or Idaho or Indiana or Kansas or Kentucky or Michigan or Minnesota or Missouri or Mississippi or Montana or North Carolina or North Dakota or Nebraska or New Hampshire or New Mexico or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or South Dakota or Tennessee or Texas or Utah or Virginia or Wisconsin or West Virginia
RemoteFull Time
Bachelor's preferred (CS/IS), Microsoft Office/Project, Microsoft SQL/SQL Server and Oracle experience, back-end troubleshooting, leadership and customer service experience, eligible to work in the US.
Microsoft Office, Microsoft Project, SQL Server, Oracle, Microsoft SQL, Crystal Management, SQL Server Reporting Services (SSRS), Exacta
4w
Save
Mark Applied
Hide
Customer Service Lead / Office Coordinator
Des Moines, Iowa, United States
OnsiteFull Time
3+ YOEHigh school diploma required (associate preferred), 3+ years customer service/sales support/office administration, leadership experience preferred, proficiency with Microsoft Office/Excel, ERP familiarity, strong communication and organization.
Microsoft Office, Microsoft Excel, ERP
1d
Save
Mark Applied
Hide
Program Support Manager
United States or New York or Texas or Georgia or Louisiana or Iowa or Utah or Wyoming
$60k-$80k/yr RemoteFull Time
4+ YOE4+ MgmtRequires 4+ years leading customer support or customer experience teams, with coaching, performance management, metrics ownership, escalation handling, risk management, process improvement, and cross-functional collaboration.
phone, chat, email
1mo
Save
Mark Applied
Hide
Team Lead
Iowa City, Iowa, United States
OnsiteFull Time
Provide oversight support for gym operations, frontline member service, staff training, basic computer tasks, and light inventory/ordering; strong customer service and leadership skills required.
3w
Save
Mark Applied
Hide
Team Lead
Dubuque, Iowa, United States
OnsiteFull Time
Oversee gym operations, train and develop staff, ensure excellent member service, handle front-desk tasks, and support the Club Manager. Requires strong customer service, communication, and basic computer skills.
2mo
Save
Mark Applied
Hide
VP, Global Support & Technical Success
Missouri or Texas or Tennessee or South Carolina or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or New Mexico or Utah
$225k-$255k/yr RemoteFull Time
10+ YOE10+ Mgmt10+ years leading global support or technical services, experience scaling AI-powered support operations, strong data and escalation management skills, bachelor’s degree or equivalent required.
Zendesk, Forethought, Gainsight, Gainsight CustomerOS, Salesforce, Staircase AI, Gainsight Health Scores
2w
Save
Mark Applied
Hide
Work From Home - Client Support Manager
Iowa City, Iowa, United States
RemoteRemote
Customer service dedication, strong communication and interpersonal skills, ability to lead and inspire teams, and interest in professional growth and development.
Zoom
1mo
Save
Mark Applied
Hide
NAPA Store Lead
Montezuma, Iowa, United States
OnsiteFull Time
Lead store operations and customer service, support inventory control and sales execution, coach team members, perform merchandising, lift up to 75 lbs, valid driver’s license required, high school diploma required.
2mo
Save
Mark Applied
Hide
LEAD SALES ASSOCIATE-PT in WATERLOO, IA S30840
Waterloo, Iowa, United States
OnsitePart Time
0+ YOECash handling, customer service, basic math, leadership support; part-time role with supervisory experience preferred.
IBM cash register, Cash handling procedures, POS system, Plan-o-gram
1w
Save
Mark Applied
Hide
Sales Lead - Part-time
West Des Moines, Iowa, United States
$14-$15/hr OnsitePart Time
1+ YOERequires 1+ year of retail experience, strong sales and customer engagement skills, team support abilities, excellent communication, and flexible availability for weekends, evenings, and holidays.
1mo
Save
Mark Applied
Hide
Customer Success Manager DFR Majors - Northwest
Oregon or Washington or Idaho or Utah or Montana or Colorado or Kansas or Nebraska or Iowa or Missouri or Minnesota
$120k-$160k/yr RemoteFull Time
Experience supporting public safety/SLED customers, driving technology adoption, leading implementations, managing ~20 accounts, Part 107 ability, ~40% travel, strong communication and project management.
1mo
Save
Mark Applied
Hide
(USA) Member Team Lead
Des Moines, Iowa, United States
$21-$29/hr OnsiteFull Time
0.5+ YOESupervise front-end associates, support membership sales and renewals, handle member service and transactions, complete accounting tasks; requires 6 months retail and 6 months customer service experience and age 18+.
3w
Save
Mark Applied
Hide
Pharmacy Operations Team Lead
Sioux City, Iowa, United States
$21-$34/hr OnsiteFull Time
Supports pharmacy and vision customers by processing prescriptions, answering medication questions, assisting with glasses and contacts, and providing customer service.
2mo
Save
Mark Applied
Hide
Lead Guest Services Team Member
Cedar Rapids, Iowa, United States
$13-$18/hr OnsiteFull Time
Leads one to two cashiers, processes cash and card transactions, completes shift closeout reports, resolves guest issues, follows sales and compliance procedures, and supports travel center operations.
4w
Save
Mark Applied
Hide
Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
4w
Save
Mark Applied
Hide
Assistant Manager
Iowa City, Iowa, United States
OnsiteFull Time
Lead store operations and staff, support sales and profitability, manage inventory, ensure safety/compliance, and deliver excellent customer service.
Google Workspace, T3
2mo
Save
Mark Applied
Hide
Assistant Manager
Pella, Iowa, United States
$15-$17/hr OnsiteFull Time
Lead and support team, manage schedules, hiring, inventory, and customer service; develop staff; lift up to 50 lbs; 18+; background check.
1w
Save
Mark Applied
Hide
Field Service Manager - Food Processing
Elk Grove Village or Iowa
$110k-$150k/yr FieldFull Time
5+ YOE2+ MgmtRequires 5+ years in technical support or service management, including 2+ years leading teams; project management, customer service, communication, problem-solving, valid driver's license, and U.S. passport required.
Explore Jobs
Expand Your Job Search
Top Cities in Iowa for Customer Support Lead
- Customer Support Lead jobs in Des Moines, IA
- Customer Support Lead jobs in Cedar Rapids, IA
- Customer Support Lead jobs in Davenport, IA
- Customer Support Lead jobs in Sioux City, IA
- Customer Support Lead jobs in Iowa City, IA
- Customer Support Lead jobs in Waterloo, IA
- Customer Support Lead jobs in Ames, IA
- Customer Support Lead jobs in West Des Moines, IA
- Customer Support Lead jobs in Council Bluffs, IA
- Customer Support Lead jobs in Dubuque, IA
- Customer Support Lead jobs in Ankeny, IA
- Customer Support Lead jobs in Urbandale, IA
- Customer Support Lead jobs in Cedar Falls, IA
- Customer Support Lead jobs in Marion, IA
- Customer Support Lead jobs in Bettendorf, IA
- Customer Support Lead jobs in Marshalltown, IA
- Customer Support Lead jobs in Mason City, IA
- Customer Support Lead jobs in Clinton, IA
- Customer Support Lead jobs in Burlington, IA
- Customer Support Lead jobs in Fort Dodge, IA