43 customer support lead jobs at 20 companies in Miami, FL
3mo
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Customer Support Lead
North Miami, Florida, United States
$55k-$65k/yr OnsiteFull Time
Paradigm: Automating revenue cycle management for home care agencies.
3+ YOE3+ years in customer support/operations; SOPs; leadership; HubSpot; MS Office; strong problem-solving.
HubSpot, Ticketing systems, Chatbot management, MS Office
4d
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Support Lead Full Time
Miami, Florida, United States
$15/hr OnsiteFull Time
1+ MgmtHigh school diploma or equivalent, one year of management experience, strong communication, multitasking, creative thinking, composure under pressure, and ability to perform physical retail tasks.
cash register
2w
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Team Lead, Customer Care
New York City or Miami
HybridFull Time
5+ YOE5+ years in customer support with 1+ years in leadership/QA/training; experience in restaurant or delivery tech preferred; strong communication and coaching skills.
Hubspot, Slack, Google Workspace, Intercom, Guru
1mo
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Customer Support Representative | Earn $50K–$90K
Boca Raton, Florida, United States
$45k-$90k/yr OnsiteFull Time
3+ YOEMinimum 3 years call center experience; strong phone, communication, and database management skills; ability to qualify leads, schedule appointments, and work flexible shifts including some weekends.
1mo
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Shift Lead
Fort Lauderdale, Florida, United States
$17/hr OnsiteFull Time
Supervising team members, delivering excellent customer service, resolving conflicts, enforcing safety and company policies, and supporting retail transactions; ability to stand, walk, lift up to 75 lbs.
3mo
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Key Lead - Dadeland Mall, Hollister
Miami, Florida, United States
OnsitePart Time
1+ YOEPart-time Key Lead in Hollister store with high customer focus, leadership aptitude, and ability to support store operations. Retail experience preferred; high school or GED preferred.
Point of Sale, Retail software
2w
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Lead - Sawgrass Mills
Sunrise, Florida, United States
OnsiteFull Time
Role-model selling behaviors, support store leadership, use technology to engage customers, flexible schedule including holiday/evening/overnight/weekend, able to lift up to 30 pounds.
3w
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Team Lead
Coral Springs, Florida, United States
OnsiteFull Time
Leading a retail optical store team to deliver high-quality customer service and support business operations in an eyewear retail environment.
2w
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
5d
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Lead Marketing Event Greeter
Deerfield Beach or Florida
FieldFull Time
1+ YOERequires 1+ year in events, hospitality, customer service, guest-facing, or sales support; strong communication, problem-solving, flexibility, and ability to work weekends, holidays, and extended event hours.
1w
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Senior Consultant
Miami, Florida, United States
OnsiteFull Time
Advanced Oracle HCM Cloud and Workforce Software knowledge; call center or application support experience; ticket lifecycle, troubleshooting, coaching, communication, and Microsoft Office proficiency required.
Oracle HCM Cloud, Workforce Software, Microsoft Outlook, Microsoft Teams, Microsoft Excel, Microsoft Word, ServiceNow, ITIL
1w
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Lead Bookseller - FT
Miami, Florida, United States
OnsiteFull Time
Requires reliable attendance, customer service, book knowledge, merchandising, operational proficiency, coaching ability, and willingness to learn and support store and cafe teams.
BookMaster
1mo
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2026-2027 Office of Admissions, Lead Student Recruitment Specialist
Miami, Florida, United States
$15/hr OnsitePart Time
Must be an FIU student with Federal Work Study, enrolled at least 6 credits; reliable attendance; MS Word/Excel/Access preferred; customer service skills and confidentiality required.
Microsoft Word, Microsoft Excel, Microsoft Access
2mo
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Department Supervisor
Miami, Florida, United States
OnsiteFull Time
Leads, trains, coaches, and develops associates while supporting customer service, product availability, operational decisions, and merchandising execution.
3mo
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Lead Telecomm Operator, PBX Services, FT, 08A-6:30P
Miami, Florida, United States
OnsiteFull Time
2+ YOEMinimum 2 years customer service experience; strong communication and computer skills; ability to manage multiple tasks in a fast-paced environment; associate degree desired; high school diploma/GED acceptable.
2mo
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HVAC Install Lead Technician
Miami, Florida, United States
$50k-$100k/yr FieldFull Time
2+ YOEMinimum 2 years residential HVAC install experience, valid driver's license with clean record, ability to pass drug/background/MVR checks, strong mechanical aptitude and customer service skills, able to work independently and support apprentices.
2mo
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Department Supervisor
Pembroke Pines, Florida, United States
OnsiteFull Time
Experience leading, training, coaching, and developing retail associates; strong product and operational knowledge; ability to support merchandising and operational decisions.
1mo
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Administrative Assistant Reconstruction Department
Deerfield Beach, Florida, United States
$17-$25/hr OnsiteFull Time
Organized office admin to open reconstruction leads, schedule appointments, coordinate PM calendars, maintain project files in PSA and Google Drive, track permits and payments, and communicate with customers and vendors.
PSA, Xactimate, Google Sheets, Google Drive
1mo
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Operations Team Leader - FL
Margate, Florida, United States
$19/hr OnsiteFull Time
Answering Service Care: Professional 24/7 live call answering and virtual receptionist services.
Lead call center agents, ensure quality and performance, support onboarding and HR tasks, prepare reports, work onsite five days/week, available for weekend shifts; strong empathy, problem-solving, and communication skills.
1w
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Reservations Agent - Hilton Fort Lauderdale Marina
Fort Lauderdale or Florida
$20/hr OnsiteFull Time
Provides customer service, converts inquiries into reservations, accurately processes bookings, promotes hotel services and upgrades, and supports sales lead generation.
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