85 customer support lead jobs at 43 companies in Mount Laurel, NJ
3w
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Senior Customer Support Lead
Crum Lynne or Chicago
$83k-$120k/yr HybridFull Time
Experience managing 24x7 service desk teams with SLAs/KPIs, ITIL processes, performance management, staffing, metrics review, incident coordination, and cross-functional collaboration.
Remedy/ITSM, Salesforce
2w
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Customer Care Lead
Ambler, Pennsylvania, United States
$70k-$80k/yr RemoteFull Time
3+ YOE3+ years experience in customer support/SaaS, strong communication, escalation management, proficiency with SaaS/web technologies, HTML/CSS, Jira or ServiceNow, and metrics analysis.
HTML, CSS, Jira, ServiceNow, Kibana
3w
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Support Lead
Springfield, Pennsylvania, United States
$12/hr OnsitePart Time
1+ YOEHigh school diploma, minimum 1 year management experience, strong communication, multitasking, and customer service skills; ability to lift up to 25 lbs and work flexible schedules.
2w
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Customer Care Lead (Onsite/Hybrid)
Ambler, Pennsylvania, United States
$70k-$80k/yr HybridFull Time
3+ YOE3+ years experience in customer/support roles, strong written and oral communication, SaaS and web technology familiarity, escalation and ticketing system experience (Jira, ServiceNow).
Jira, ServiceNow, Kibana, HTML, CSS
2w
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Customer Care Lead
Ambler, Pennsylvania, United States
OnsiteFull Time
Manage client relationships, guide support processes, collaborate with cross-functional teams, and ensure overall support health for clients.
Jira, ServiceNow, HTML, CSS, Database
2w
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Associate Care Lead, Global Customer Care (5 Days Onsite)
Ambler, Pennsylvania, United States
$60k-$70k/yr OnsiteFull Time
2+ YOE2+ years customer support/success experience in SaaS, strong communication, problem-solving, CRM/support platform experience, comfort with integrations/APIs/SSO, ability to manage priorities in fast-paced environment.
Salesforce, Service Now, Jira, APIs, Single Sign-On (SSO)
2w
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Customer Care Lead (Onsite/Hybrid)
Ambler, Pennsylvania, United States
HybridFull Time
Manage post go-live support, collaborate with cross-functional teams, and drive successful customer outcomes.
1mo
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Lead iGaming Support Specialist
Moorestown, New Jersey, United States
OnsiteFull Time
2+ YOEHigh school diploma/GED, minimum 2 years customer service experience and 1 year call center experience, strong written and verbal English communication and interpersonal skills.
intranet
1mo
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Deskside Support Lead Technician
Edison, New Jersey, United States
$27-$37/hr OnsiteFull Time
Onsite deskside support experience performing IMACs, break/fix, imaging, AD management; strong customer service, team leadership, ability to lift hardware, flu vaccination per law, ticketing and escalation management.
Ivanti Landesk, Active Directory, Citrix, Epic, Windows, ChromeOS
1mo
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Lead Customer Solutions Scientist
Wilmington or Spring House
$122k-$166k/yr OnsiteFull Time
3+ YOEAdvanced degree in life sciences,3+ years pharma/biotech experience,strong communication,customer-facing technical expertise,ability to design studies and support commercial implementation.
1mo
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Customer Experience Coordinator
Toms River, New Jersey, United States
$17-$17/hr OnsitePart Time
1+ YOE0.5+ MgmtLead front-end associates to deliver excellent customer service, train and mentor staff, handle POS/coverage, resolve customer issues, and support store operations; 1 year retail and 6 months leadership experience required.
3w
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Shift Lead
Philadelphia, Pennsylvania, United States
$18/hr OnsiteFull Time
Provide shift-level operational support at a car wash, direct team members, ensure safety and cleanliness, interact with customers; high school preferred; valid driver\u000fs license preferred; background check required.
Microsoft Excel
4d
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FT Lead PFS - 6474 (543464)
Perkasie, Pennsylvania, United States
OnsiteFull Time
Lead a retail store team while supporting customers, improving store operations, sharing ideas, and developing skills.
3w
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Shift Lead
Philadelphia, Pennsylvania, United States
$18/hr OnsiteFull Time
Provide operational support during shifts, direct team members per management, ensure safety and quality, perform cleaning/maintenance tasks, and pass background checks; high school preferred and valid driver’s license preferred.
Microsoft Excel
6d
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Work From Home - Client Support Manager
Philadelphia, Pennsylvania, United States
RemoteRemote
Requires dedication to customer service, strong communication and interpersonal skills, ability to lead and inspire teams, and interest in professional growth.
Zoom
5d
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AP Team Lead
Egg Harbor Township, New Jersey, United States
$21-$34/hr OnsiteFull Time
Leads asset protection activities while assisting customers, coordinating store tasks, maintaining clean areas, and supporting associates across the store.
1d
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Team Lead, Guest Services
Egg Harbor Township, New Jersey, United States
$22/hr OnsiteFull Time
High school diploma/GED or equivalent; 1–3 months related experience or training; Microsoft Word and Excel; strong communication, people, organizational, mentoring, and customer support skills.
Microsoft Word, Microsoft Excel
2w
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CCA Clinical Administrative Lead-Medical Assistant
Cherry Hill, New Jersey, United States
$23-$37/hr RemoteFull Time
3+ YOECertified Medical Assistant required; 3+ years customer service experience; EHR and OnBase experience; medical terminology and scheduling skills; able to work overnight 12-hour shifts and holidays.
EHR, OnBase, MRO, Cooper365
2mo
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Inside Sales & Operations Support Specialist
New York City or Wyomissing or Philadelphia or Baltimore
OnsiteFull Time
Support design studio operations, generate and qualify leads, provide technical/design consultations, use Salesforce and AV tech, strong customer service and organizational skills; college degree preferred; ability to travel.
Salesforce, AV
2w
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CCA Clinical Administrative Lead-Medical Assistant-REMOTE-OVERNIGHT
Cherry Hill or Camden
$23-$37/hr RemoteFull Time
3+ YOEMA certification required, HS diploma, 3+ years customer service or healthcare experience, EHR and scheduling proficiency, medical terminology, strong communication and leadership skills.
EHR, OnBase, Cooper 365
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