63 customer support lead jobs at 42 companies in New Jersey
2mo
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Senior Manager of Customer Support
Alabama or Arizona or Connecticut or Florida or Georgia or Hawaii or Iowa or Illinois or Indiana or Kentucky or Louisiana or Maryland or Massachusetts or Michigan or Minnesota or Missouri or Montana or North Carolina or Nebraska or New Hampshire or New Jersey or Nevada or Ohio or Oregon or Pennsylvania or Rhode Island or Tennessee or Texas or Virginia or Washington or Wisconsin or Wyoming
RemoteFull Time
8+ YOE2+ MgmtBachelor’s degree, 8+ years of customer support experience, 2+ years managing teams, 5+ years leading SaaS support organizations, and experience with Salesforce, Agentforce, and JIRA.
Salesforce, Agentforce, JIRA, Claude, Electronic Health Records (EHR)
1w
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Senior Manager, Customer Support Operations
United States or Delran or Longmont or Irving
$88k-$146k/yr RemoteFull Time
12+ YOE4+ MgmtDegree or equivalent experience, 12+ years of professional experience, 4+ years managing teams, and experience leading customer support operations in complex technology environments.
Jira, Jira Service Management, eazyBI, AI, automation tools, predictive analytics, self-service tools, intelligent routing, SaaS, IT Service Management (ITSM), Six Sigma, Lean
2w
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VP Global Customer Support
Rochelle Park or Bengaluru
RemoteFull Time
15+ YOE15+ MgmtBachelor's degree in Computer Science, MIS, or equivalent; 15+ years leading global support organizations; ITIL expertise; experience scaling distributed teams, L1/L2 operations, cloud support, and executive stakeholder management.
ServiceNow, SLA, QA, BPO
5d
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Support lead Part Time
Deptford, New Jersey, United States
$16/hr OnsitePart Time
1+ MgmtHigh school diploma or equivalent, at least 1 year of management experience, strong communication, multitasking, creative thinking, composure under pressure, and flexible schedule availability.
2mo
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Lead iGaming Support Specialist
Moorestown, New Jersey, United States
OnsiteFull Time
2+ YOEHigh school diploma/GED, minimum 2 years customer service experience and 1 year call center experience, strong written and verbal English communication and interpersonal skills.
intranet
1mo
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Lead Patient Support-Afford
Whippany, New Jersey, United States
$22-$30/hr OnsiteFull Time
5+ YOEHigh school/GED required, associate/bachelor's preferred. 5+ years healthcare or case management in high-volume contact center. Experience with pharmacy benefits, insurance, or medical billing. Must meet quality standards.
1w
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Senior Manager, Customer Experience
Fairfield, New Jersey, United States
$80k-$95k/yr OnsiteFull Time
7+ YOE5+ MgmtRequires 7+ years in customer service, customer experience, or sales support and 5+ years leading support or service teams, plus platform, analytics, project management, and communication skills.
3w
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Lead Digital Support Specialist - Woodbridge (Hybrid)
Iselin, New Jersey, United States
$25-$31/hr HybridFull Time
5+ YOEHigh school diploma or GED and 5+ years of call center or banking experience. Requires digital banking knowledge, customer service, critical thinking, coaching, multitasking, and Microsoft Office proficiency.
Microsoft Office, Zoom, web conferencing, live chat, video chat, phone, online banking, mobile banking, bill pay, Zelle
1mo
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Customer Experience Coordinator
Toms River, New Jersey, United States
$17-$17/hr OnsitePart Time
1+ YOE0.5+ MgmtLead front-end associates to deliver excellent customer service, train and mentor staff, handle POS/coverage, resolve customer issues, and support store operations; 1 year retail and 6 months leadership experience required.
2mo
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VP, Global Support & Technical Success
Missouri or Texas or Tennessee or South Carolina or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or New Mexico or Utah
$225k-$255k/yr RemoteFull Time
10+ YOE10+ Mgmt10+ years leading global support or technical services, experience scaling AI-powered support operations, strong data and escalation management skills, bachelor’s degree or equivalent required.
Zendesk, Forethought, Gainsight, Gainsight CustomerOS, Salesforce, Staircase AI, Gainsight Health Scores
1mo
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Senior Manager, Technical Support Engineering - Cloud
Livingston or New York or Sunnyvale or San Francisco or Bellevue
$198k-$264k/yr OnsiteFull Time
5+ YOE5+ Mgmt5+ years leading infrastructure or data center support, Linux administration, hardware diagnostics, GPU infrastructure familiarity, incident/escalation management, ticket systems experience, and metrics-driven ops.
Linux, Jira, Zendesk, NVIDIA A100/H100s
3w
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Outlet - PT Team Lead
Elizabeth, New Jersey, United States
$17-$20/hr OnsitePart Time
Experience and qualifications commensurate with the role; ability to lead store operations, support sales, train employees, provide customer service, and perform physical retail duties.
2w
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Work From Home - Client Support Manager
Elizabeth, New Jersey, United States
RemoteFull Time
Customer service dedication, strong communication and interpersonal skills, ability to lead and inspire teams, and commitment to professional growth.
Zoom
1w
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AP Team Lead
Lumberton, New Jersey, United States
$21-$34/hr OnsiteFull Time, Part Time
Leads asset protection operations, supports customers and associates, handles multiple tasks, and maintains a positive customer-service attitude in a fast-paced retail environment.
3mo
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Customer Service Supervisor
Marmora, New Jersey, United States
$22-$30/hr OnsiteFull Time
Supervise and develop store team; ensure customer service, inventory, cash handling, and store operations; lead shift and support store goals.
1w
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Team Lead, Guest Services
Egg Harbor Township, New Jersey, United States
$22/hr OnsiteFull Time
High school diploma/GED or equivalent; 1–3 months related experience or training; Microsoft Word and Excel; strong communication, people, organizational, mentoring, and customer support skills.
Microsoft Word, Microsoft Excel
1mo
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Customer Excellence Analyst
Elizabeth or Madison
$65k-$80k/yr OnsiteFull Time
Analytical, Excel-proficient candidate to lead retail bid processes, support product costing, manage foreign-to-foreign customer operations, and work cross-functionally with Sales, Finance, Supply Chain, and Marketing.
Microsoft Excel
3w
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Tech Lead
Bedminster, New Jersey, United States
$60k-$90k/yr OnsiteFull Time
10+ YOEBachelor's degree and 10–15 years in technical support or network engineering, with L2/L7 and 5G core testing expertise; strong troubleshooting, analytical, communication, and customer-support skills.
IxNetwork, IxLoad, Python, Tcl, AWS, Microsoft Azure, VMware
3w
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CCA Clinical Administrative Lead-Medical Assistant
Cherry Hill, New Jersey, United States
$23-$37/hr RemoteFull Time
3+ YOECertified Medical Assistant required; 3+ years customer service experience; EHR and OnBase experience; medical terminology and scheduling skills; able to work overnight 12-hour shifts and holidays.
EHR, OnBase, MRO, Cooper365
3w
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CCA Clinical Administrative Lead-Medical Assistant-REMOTE-OVERNIGHT
Cherry Hill or Camden
$23-$37/hr RemoteFull Time
3+ YOEMA certification required, HS diploma, 3+ years customer service or healthcare experience, EHR and scheduling proficiency, medical terminology, strong communication and leadership skills.
EHR, OnBase, Cooper 365
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