32 customer support lead jobs at 21 companies in Novi, MI
1mo
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Strategic Support Lead (Southfield, MI)
Southfield or United States
$87k-$173k/yr RemoteFull Time
7+ YOEBachelor's in lab science or 5+ years related experience; minimum 7 years in diagnostics/laboratory operations or technical support; experience troubleshooting instrumentation, assays, middleware, and connectivity; customer-facing relationship management.
Alinity, Abbott Middleware Solutions (AMS), CCIA
2d
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Lead Program Support Specialist
Troy, Michigan, United States
$61k-$80k/yr OnsiteFull Time
3+ YOERequires 3–5 years of customer service and escalation management experience, strong communication, organization, multitasking, interpersonal skills, and proficiency with MS Office, computer platforms, browsers, and operating systems.
Microsoft Outlook, Microsoft Excel, Microsoft Word, CRM
2d
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Lead Program Support Specialist
Troy, Michigan, United States
$61k-$80k/yr RemoteFull Time
3+ YOERequires 3–5 years of customer service, escalation management, call center, retail, or sales experience; strong communication, organization, multitasking, interpersonal, and problem-solving skills; and Microsoft Office proficiency.
Microsoft Outlook, Microsoft Excel, Microsoft Word, CRM
1mo
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Strategic Support Lead (Southfield, MI)
Southfield or United States
$87k-$173k/yr RemoteFull Time
7+ YOE7+ years in diagnostics/laboratory operations or technical support; Bachelor's in lab science or 5+ years related experience; experience with instrumentation, assays, middleware, customer-facing support, and assay troubleshooting.
Alinity, Abbott Middleware Solutions (AMS), CCIA
1w
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Work From Home - Client Support Manager
Sterling Heights, Michigan, United States
RemoteRemote
Customer service dedication, strong communication and interpersonal skills, ability to lead and inspire teams, and commitment to professional growth.
Zoom
1mo
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Evening Produce Lead 619
Farmington Hills, Michigan, United States
OnsiteFull Time
Ability to lead produce department in manager's absence, follow SOPs for merchandising, receiving, cold chain, and food safety; operate store equipment; provide customer service and support staffing and scheduling.
knives, pallet jack, forklift, flatbed, box cutter, pricing gun
1mo
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Vendor Managed Inventory Support Lead
Chesterfield or Indianapolis or Cincinnati
FieldFull Time
10+ YOEHigh school diploma,10+ years supply chain/distribution experience,6+ years supervisory experience,valid driver's license,ability to lift up to 75 lbs,leadership and customer service skills,ability to work with little supervision.
2w
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Team Lead
Novi, Michigan, United States
$31/hr OnsiteFull Time
Retail leadership role responsible for driving sales, supporting optometry services, supervising store staff, and delivering customer-focused eyewear solutions.
1w
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AP Team Lead
Rochester Hills, Michigan, United States
$20-$33/hr OnsiteFull Time
Provides customer service, checkout support, cart retrieval, janitorial assistance, and store-wide associate support in a fast-paced retail environment.
2d
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STARBUCKS/LEAD BARISTA
Commerce Township, Michigan, United States
OnsiteFull Time
Certified barista required; must communicate effectively, work weekends and holidays, handle stressful situations, and support customers. Food handling and supervisory skills preferred.
Starbucks, Customer Voice, Siren's Eye
1d
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Sales Lead - Part-time
Novi, Michigan, United States
$15-$19/hr OnsitePart Time
1+ YOERequires 1+ year of retail experience, strong sales and customer engagement skills, team support and coaching ability, excellent communication, and flexible availability for weekends, evenings, and holidays.
POS
3w
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
2w
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Deli Lead Clerk-671
Canton Township, Michigan, United States
$18-$20/hr OnsiteFull Time
Provides department-manager backup, customer service, staffing support, equipment operation, food safety compliance, associate training, stocking, and physical handling of products up to 80 pounds.
slicer, fryer, oven, scale, knives, box cutter, pricing gun
1mo
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Receptionist Team Lead
Clinton Township, Michigan, United States
OnsiteFull Time
2+ YOE2+ years reception experience, high school diploma or equivalent, familiarity with medical terminology preferred, ability to learn center tasks and support management and physicians.
EHR
2w
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Front Desk Lead Receptionist
Royal Oak, Michigan, United States
OnsiteFull Time
2+ YOEHigh school diploma, 2+ years customer service experience, 1+ year medical office preferred, supervisory experience preferred, proficiency with Microsoft Office and EHR, strong communication and organizational skills.
Microsoft Office, Electronic Health Record (EHR)
3w
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Asset Protection Lead - Entry Level
Macomb Township, Michigan, United States
OnsiteFull Time
2+ YOEHigh school diploma, 2+ years retail/grocery/operations/customer service experience, ability to lead and mentor teams, conduct investigations and audits, resolve conflicts, and support store safety and shrink-reduction initiatives.
2w
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Friend of the Court Lead Case Worker
Detroit, Michigan, United States
$59k-$72k/yr OnsiteFull Time
1+ YOEHigh school diploma or equivalent and qualifying Friend of the Court experience. Requires Microsoft Office/Google Suite proficiency, analytical skills, customer service, and ability to pass criminal and IV-D background checks.
Microsoft Office, Google Suite
1w
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Lead Application Engineer, Flexible Packaging
United States or Rocky Hill or Elgin or Madison Heights or Bridgewater or Mentor
$105k-$125k/yr HybridFull Time
5+ YOEBachelor's degree in a relevant engineering or science field, 5–10+ years of technical or application experience, coatings and flexible packaging expertise, troubleshooting ability, customer support skills, and willingness to travel up to 60%.
gravure, slot die, roll coating, rod coating, Mayer rod, reverse roll, pilot coater, laminator/coater
1mo
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Part-Time Assistant Manager
Taylor, Michigan, United States
$17-$19/hr OnsitePart Time
Supports theatre operations, trains and leads team members, provides excellent guest service, handles cash, completes basic food/alcohol training, and is available evenings, weekends, and holidays.
Convercent
2mo
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Marketing Associate - State Farm Agent Team Member
Novi, Michigan, United States
$45k-$65k/yr OnsiteFull Time
0+ YOESales/marketing support for an insurance agency; customer service; lead development; digital marketing
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