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17 customer support lead jobs at 16 companies in Orem, UT

6d
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Manager, Customer Support (Remote)
Alabama or United States or West Jordan or Houston or Centreville or Texas or Carrollton or Ohio
RemoteFull Time
Neumo
Neumo: Provides integrated software and payment solutions for government agencies.
5+ YOE2+ MgmtRequires 5+ years in customer support, including 2+ years leading teams; strong leadership, communication, problem-solving, cross-functional collaboration, and support software experience. Bachelor's degree preferred.
Microsoft Office Suite, Salesforce, Zendesk, Jira
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3w
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Director, Customer Technical Support
Waterloo or Pleasant Grove or San Antonio or Eden Prairie
$164k-$246k/yr OnsiteFull Time
Arctic Wolf
Arctic Wolf: Provides cloud-native security operations and managed threat detection.
12+ YOE5+ MgmtSenior leader with extensive IT/ networking experience to lead global customer technical support, scale infrastructure and service capabilities, work with cloud/AWS, ITSM tools, and manage escalations and incident communications.
AWS, Jira, ServiceNow, BMC, IBM Tivoli, Zendesk
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2w
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Sr. Customer Support Specialist (Remote)
Alabama or West Jordan or Texas or Carrollton or United States
OnsiteFull Time
Neumo
Neumo: Provides integrated software and payment solutions for government agencies.
4+ YOE4+ years supporting Core products (or 5+ years with Applications), bachelor's or equivalent experience, experience managing multiple tickets/projects, leading/mentoring staff, strong communication and troubleshooting skills.
Microsoft Office, Jira, Slack, Salesforce, Anti-Virus Software, Microsoft Active Directory (AD), Microsoft Domain Name Services (DNS), Microsoft Dynamic Host Configuration Protocol (DHCP), Microsoft Windows, Network Printers, Zendesk
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2w
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Lead Customer Service Representative
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York or Oklahoma City or Portland or Austin
$64k-$83k/yr OnsiteTemporary
Small Business Administration
Small Business Administration: Federal agency supporting small business growth and disaster recovery.
1+ YOEExperience overseeing disaster assistance operations, reviewing financial/supporting documents, and collecting/reporting program data; GS-11 specialized experience or equivalent education required.
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1mo
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Director of Global Support
Lindon, Utah, United States
OnsiteFull Time
Awardco
Awardco: Software platform for employee recognition and corporate rewards programs.
4+ YOE4+ Mgmt4+ years leading customer support organizations, proven experience migrating to AI-augmented support, scaling global teams, automating workflows, data-driven operator comfortable with dashboards and telemetry.
Salesforce Agentforce, Salesforce Service Cloud
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3h
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Director, Customer Care
Lehi, Utah, United States
$115k-$130k/yr HybridFull Time
Verisk
VeriskNasdaq: VRSK: Provides data analytics and risk assessment for global insurance.
8+ YOE4+ MgmtRequires 8+ years in customer service, support, sales, or account management and 4+ years leading managers or large teams. Strong contact-center, analytical, communication, workforce, and CRM experience required.
Salesforce, CRM, workforce management systems, SQ
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1mo
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Senior Manager, Customer Success
Lindon, Utah, United States
$95k-$115k/yr HybridFull Time
Human Interest
Human Interest: Provide automated retirement savings plans for small and mid-sized businesses.
5+ YOE5+ Mgmt5+ years leading people leaders in large-scale support organizations, expert escalation management, operational excellence, data-driven decision making, stakeholder communication, and building specialized support workflows.
Greenhouse
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1d
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Work From Home - Client Support Manager
Salt Lake City, Utah, United States
RemoteRemote
AO Garcia Agency
AO Garcia Agency: Sells life and supplemental health insurance to working families.
Customer service dedication, strong communication and interpersonal skills, ability to lead and inspire teams, and interest in professional growth and development.
Zoom
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2w
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Guest Experience Lead | Fashion Place (Fixed term contract)
Murray, Utah, United States
$24-$27/hr OnsiteFull Time
lululemon
lululemonNASDAQ: LULU: Designs and retails technical athletic apparel and lifestyle products.
1+ YOE1+ year retail or customer experience, ability to lead from the floor, coach team members, deliver technical product education, and support store operations and sales targets.
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1w
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Lead Sales
Farmington, Utah, United States
OnsitePart Time
Tillys
TillysNYSE: TLYS: Specialty retailer of action sports-inspired apparel and accessories.
Deliver excellent customer experience, support training and coaching of sales staff, and execute store operations.
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1mo
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Pharmacy Operations Team Lead
Taylorsville, Utah, United States
$22-$35/hr OnsiteFull Time
Walmart
WalmartNYSE: WMT: Operates a chain of hypermarkets, discount stores, and grocery stores.
Processing prescriptions, supporting patients with medication and vision needs, providing customer service, and overseeing pharmacy operations.
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2d
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Lead Foodservice Team Member
West Jordan, Utah, United States
$16-$18/hr OnsiteFull Time
Maverik
Maverik: Convenience store and fuel retailer for travelers.
ServeSafe certification required or obtainable; must support team training, prepare food safely, provide customer service, and lift or move objects up to 50 pounds.
personal protective equipment
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3w
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Sales Lead (Part Time) - South Towne Mall
Sandy, Utah, United States
OnsitePart Time
Böhme
Böhme: Operates women's fashion retail stores and an e-commerce platform.
Provide customer service, support store sales and merchandising; leadership or supervisory experience preferred.
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2mo
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Office Manager
Midvale, Utah, United States
$40k-$50k/yr OnsiteFull Time
Glass Doctor Auto of Midvale
Glass Doctor Auto of Midvale: N/A
Must be self-motivated and able to lead; high school graduate; strong customer interaction and office management skills.
Word processing, Spreadsheets, Business software
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3mo
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Area Supervisor
American Fork, Utah, United States
OnsiteFull Time
Ross Stores
Ross StoresNASDAQ: ROST: Discount retail chain selling brand-name apparel and home fashions
Lead store area operations, supervise associates, ensure safety and customer service, support merchandise presentation and store processes.
POS, Cash registers
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2w
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Service Manager - First Aid and Safety
Salt Lake City, Utah, United States
OnsiteFull Time
Cintas
CintasNasdaq: CTAS: Provides managed uniform programs and facility services to businesses.
Manage and lead a customer-facing service team, hire and coach staff, resolve customer issues, meet sales/profit/inventory/payroll goals, and perform hands-on service support.
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1mo
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Inside Sales Representative, GI (West)
United States or Denver or Phoenix or Salt Lake City or San Diego
OnsiteFull Time
Laborie
Laborie: Manufacturer of specialized medical diagnostic and therapeutic equipment.
University education or equivalent; strong communication and organizational skills; ability to learn product clinical applications; working knowledge of Microsoft Office; previous sales experience a plus; experience with lead generation, quoting, and customer support.
Microsoft Office
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