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1,076 customer experience manager jobs at 520 companies in Orem, UT

1mo
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Customer Experience Manager
Draper, Utah, United States
OnsiteFull Time
Orion180
Orion180: Provides homeowners insurance policies through an innovative technology platform.
2+ MgmtManage and lead Customer Experience including Support, Policy Administration, and Inspections; 2+ years supervisory experience in insurance or customer service; P&C or Agency Service Representative license (or obtain within 60 days); HS diploma required, bachelor’s preferred; MS Office, Zendesk, RingCentral experience.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Zendesk, RingCentral, CRM
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4d
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Customer Experience Manager
Salt Lake City, Utah, United States
$15/hr OnsiteFull Time
Five Below
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
2+ YOE2+ MgmtHigh school diploma, 2+ years management experience, strong communication, multitasking, ability to work flexible schedule and perform physical store tasks.
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1w
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Sr. Manager, Customer Experience
Lehi, Utah, United States
$84k-$112k/yr OnsiteFull Time
Sunrun
SunrunNASDAQ: RUN: Provides residential solar energy systems and home battery storage.
12+ YOE12+ years performance digital marketing managing large budgets; expert Google Ads, Meta Ads Manager, Salesforce/CRM; GA4 and attribution experience; strong data, AI literacy, communication, and triage/problem-solving skills.
Google Ads, Meta Ads Manager, Salesforce, CRM, Google Analytics 4 (GA4)
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1w
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Customer Experience Representative
Destin or Park City
OnsiteFull Time
BOTE
BOTE: Manufacturer of stand-up paddleboards, kayaks, and outdoor water gear.
Customer service experience, strong written and verbal communication, multitasking, attention to detail, product knowledge of paddle/outdoor gear, ability to use order management and help-desk systems.
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6d
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Customer Experience Coordinator
Taylorsville, Utah, United States
$15-$15/hr OnsitePart Time
The TJX Companies
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE1 year retail and 6 months leadership experience; available to work flexible schedule including nights and weekends; strong communication, merchandising, multitasking, and coaching skills.
POS
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1mo
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Director of Customer Experience
Atlanta or Provo
OnsiteFull Time
Fencing Supply Group
Fencing Supply Group: Distributes and manufactures fencing materials and perimeter security systems.
5+ YOE5+ Mgmt5+ years leadership in customer service/operations, experience managing remote and multi-site teams, process improvement and change management experience, CRM/ERP familiarity (Salesforce, Odoo, Infor), strong analytical and communication skills.
Salesforce, Odoo, Infor, CRM, ERP
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1mo
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Customer Success Manager
Lehi, Utah, United States
HybridFull Time
Weave
WeaveNYSE: WEAV: Communication and payment software for small healthcare practices
2+ YOE2+ years in customer success or account management; strong communication and relationship-building; comfortable on-camera; skilled with account data; Salesforce, Vitally, or Zoom experience a plus; background check required.
Salesforce, Vitally, Zoom
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2mo
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Customer Success Manager
Orem, Utah, United States
OnsiteFull Time
pmtbox
pmtbox: Small team focused on ecommerce payments infrastructure.
3+ YOE3-7+ years in customer success or related roles; experience with B2B SaaS/fintech/payments; strong communication with technical and non-technical stakeholders; multi-account management; proactive, organized problem-solver; customer-centric mindset.
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4w
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Lifetime Customer Success Manager
Murray or United States
RemoteFull Time
Inside Real Estate
Inside Real Estate: Software solutions for real estate agents and brokerages.
3+ YOE3+ years in customer success/account management or related SaaS role; experience managing SMB/MM/enterprise portfolios; strong communication, relationship-building, escalation management; experience with Salesforce and customer health dashboards.
Salesforce, BoldTrail
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2w
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Associate Manager, Customer Success
American Fork or United States
$90k-$115k/yr RemoteFull Time
Henry Schein One
Henry Schein One: Provides integrated software and technology for dental practice management.
7+ YOELeadership experience, proven customer retention and product adoption results, strong communication, analytics and project management skills; typically a bachelor's degree; ~7+ years customer success/account management experience.
Gainsight, Totango
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1w
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Customer Success Manager
Alpharetta or Provo
OnsiteFull Time
Flex Dental
Flex Dental: Patient engagement software for streamlining dental practice workflows.
1+ YOE1+ year customer success or related experience; experience with dental software/SaaS preferred; strong verbal/written communication; CRM and customer success platform experience; high school diploma or equivalent.
Open Dental, Salesforce, Gainsight, JIRA, Zendesk
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1w
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Customer Success Manager, Agency
Salt Lake City, Utah, United States
$100k-$120k/yr HybridFull Time
Scrunch AI
Scrunch AI: AI-powered platform for brand visibility and search optimization.
2+ YOE2+ years in customer success or account management with agency-facing experience, strong communication, SaaS experience, ability to translate platform data into strategic recommendations.
ChatGPT, Claude, Gemini, Perplexity
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3w
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Customer Success Manager
Lehi, Utah, United States
$52k-$68k/yr HybridFull Time
EasyPost
EasyPost: Provides a shipping API for ecommerce and logistics businesses.
2+ YOEBachelor's degree required; 2+ years customer-facing experience; proven record decreasing churn and increasing revenue; strong initiative; Salesforce and Zendesk experience a plus; must be US-based and authorized.
REST API, CRM, Salesforce, Zendesk, GitHub, LinkedIn
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3w
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Senior Customer Success Manager
Lehi or United States
RemoteFull Time
Nearmap
Nearmap: Provides high-resolution aerial imagery and geospatial location intelligence.
5+ YOE5+ years in customer success/consulting/technical pre-sales in SaaS; proven account management, renewal and upsell experience; strong communication, negotiation, program management; Salesforce and Microsoft Office proficiency; bachelor’s degree required.
Salesforce, Microsoft Office
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2w
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Member Experience Supervisor
Lehi, Utah, United States
OnsiteFull Time
Serenity Mental Health Centers
Serenity Mental Health Centers: Providing advanced psychiatric treatments including TMS and ketamine therapy.
1+ YOE1+ Mgmt1+ year supervisory experience in customer service or call center; proven track record managing metrics; strong coaching, dashboard-reading, and escalation skills; no industry licensure required.
CRM
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3w
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Senior Manager of Customer Success
Lehi, Utah, United States
$130k-$150k/yr HybridFull Time
Workstream
Workstream: HR and payroll platform for managing the hourly workforce.
6+ YOE4+ Mgmt6+ years customer success/account management, 4+ years managing teams, experience with renewals and forecasting, enterprise customer relationship building, strong coaching and communication skills, ability to travel up to 15%.
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3w
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Sr. Customer Success Manager
Lehi, Utah, United States
$85k-$95k/yr HybridFull Time
NetDocuments
NetDocuments: Cloud-based document management platform for legal professionals.
4+ YOEBachelor's degree or equivalent experience, 4+ years in SaaS customer success/account management, strong communication and consultative skills, experience with Gainsight and Salesforce, data-driven analysis skills.
Gainsight, Salesforce, Splunk, Microsoft Power BI
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2d
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Customer Support Manager
Provo, Utah, United States
$65k-$85k/yr OnsiteFull Time
Quilt Software
Quilt Software: Provides point-of-sale software for independent specialty retailers.
3+ YOE1+ Mgmt3+ years technical support experience with 1+ year people management; experience with multi-brand/product portfolios (POS/retail SaaS/hardware-adjacent); data-driven decision making; strong communication and judgment.
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1w
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Customer Service Manager
Salt Lake City, Utah, United States
$19-$20/hr OnsiteFull Time
Harmons
Harmons: Family-owned Utah supermarket chain focused on fresh local products.
Previous management experience preferred; open availability including weekends and holidays required; basic math and 10-key skills; strong communication and conflict resolution; ability to lift up to 30 lbs.
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4w
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Member Experience Lead
Utah County, Utah, United States
$19/hr OnsiteFull Time
VASA Fitness
VASA Fitness: Operates high-value health clubs with premium fitness amenities.
3+ YOE3+ MgmtHigh school diploma/GED required (Bachelor's preferred). 3+ years customer service and 3+ years leading operational teams. CPR within 30 days, strong communication, ability to lift 50 lbs, pass background check.
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