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137 customer support manager jobs at 98 companies in Orem, UT

2w
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Customer Support Specialist
Mira Loma or Sacramento or Boise or Tualatin or Helena or Salt Lake City
$26-$28/hr HybridFull Time
Xylem
XylemNYSE: XYL: Manufacturer of water transport, treatment, and testing technologies.
1+ YOEHigh school diploma, 1+ years order management or customer service experience, billing/invoicing/quoting experience, strong Microsoft Office skills, excellent communication and organization.
Microsoft Office Suite, Salesforce CRM, AS400, SAP S/4HANA, SCPQ
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1mo
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Customer Support Representative
West Jordan, Utah, United States
$18/hr OnsiteFull Time
The Grace Company
The Grace Company: Manufacturer of quilting frames, machines, and sewing accessories.
1+ YOEMinimum 1 year customer service experience, strong troubleshooting and communication skills, comfortable with technology (Windows/Android/Microsoft products), able to manage multiple cases and document interactions.
Microsoft products, Windows operating systems, Android devices
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2w
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Customer Support Specialist
Salt Lake City, Utah, United States
$46k-$77k/yr OnsiteFull Time
Thales
ThalesEuronext Paris: HO: Designs and manufactures electronic systems for aerospace and defense.
2+ YOE2+ years customer-service or order-management experience; strong communication, organization, ERP/MRP experience (SAP preferred); Microsoft Office proficiency; US Person/ITAR eligibility required.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, ERP/MRP, SAP, PIEE, WAWF, CAV, GFP
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2w
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Customer Support Specialist
Salt Lake City, Utah, United States
$46k-$77k/yr OnsiteFull Time
Thales
ThalesEuronext Paris: HO: Develops electronics and digital systems for aerospace and defense.
2+ YOE2+ years customer service/order management experience; strong communication, organization, attention to detail; U.S. Person; proficiency with Microsoft Office and ERP/MRP; ability to lift 25 lbs and work first-shift 9/80 schedule.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, SAP, ERP/MRP, PIEE, WAWF, CAV, GFP
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4d
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Director, Customer Technical Support
Waterloo or Pleasant Grove or San Antonio or Eden Prairie
$164k-$246k/yr OnsiteFull Time
Arctic Wolf
Arctic Wolf: Provides cloud-native security operations and managed threat detection.
12+ YOE5+ MgmtSenior leader with extensive IT/ networking experience to lead global customer technical support, scale infrastructure and service capabilities, work with cloud/AWS, ITSM tools, and manage escalations and incident communications.
AWS, Jira, ServiceNow, BMC, IBM Tivoli, Zendesk
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10h
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Customer Support Supervisor
Salt Lake City, Utah, United States
OnsiteFull Time
Dyno Nobel
Dyno NobelASX: DNL: Manufactures and provides commercial explosives and blasting services.
3+ YOE1+ Mgmt3+ years customer service experience, 1+ year supervising; experience with ERP/SAP; strong Microsoft 365 skills and communication; willingness to pass ATF background check.
SAP, Microsoft 365, Microsoft Teams, Microsoft Word, Microsoft Excel
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2w
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Customer Success Support Associate I
Lindon, Utah, United States
$18-$20/hr HybridFull Time
Human Interest
Human Interest: Provide automated retirement savings plans for small and mid-sized businesses.
Handles inbound phone/chat/email support; strong communication, organization, empathy; 1+ year customer-facing experience preferred; ability to multitask and follow workforce management schedules.
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5d
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Technical Support Manager
Provo, Utah, United States
OnsiteFull Time
Flex Dental
Flex Dental: Patient engagement software for streamlining dental practice workflows.
3+ Mgmt3+ years customer/technical support leadership, Zendesk experience, strong coaching and analytical skills, familiarity with Windows/macOS, networking and SaaS troubleshooting.
Zendesk, Windows, macOS, Open Dental
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1mo
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Customer Sales Support Supervisor
Provo, Utah, United States
OnsiteFull Time
Serenity Mental Health Centers
Serenity Mental Health Centers: Providing advanced psychiatric treatments including TMS and ketamine therapy.
2+ MgmtMinimum 2 years supervisory experience in a call center or sales environment; strong KPI management, real-time decision-making, organization, and team development skills.
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1mo
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Customer Experience Manager
Draper, Utah, United States
OnsiteFull Time
Orion180
Orion180: Provides homeowners insurance policies through an innovative technology platform.
2+ MgmtManage and lead Customer Experience including Support, Policy Administration, and Inspections; 2+ years supervisory experience in insurance or customer service; P&C or Agency Service Representative license (or obtain within 60 days); HS diploma required, bachelor’s preferred; MS Office, Zendesk, RingCentral experience.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Zendesk, RingCentral, CRM
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1w
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Support Manager - Draper, UT
Draper, Utah, United States
OnsiteFull Time
ProdataKey
ProdataKey: Manufacturer of cloud-based hardware and software for access control.
6+ YOE6+ years relevant experience in computer science, communications or related field; management and customer service experience; excellent verbal/written communication and teamwork skills.
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4d
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Support Engineering Manager
Salt Lake City, Utah, United States
HybridFull Time
Overjet
Overjet: AI platform for dental diagnostics and practice management.
2+ Mgmt2–3 years people management in technical support, strong log-level troubleshooting, experience with Intercom and AI-assisted tooling, ability to partner with engineering and communicate with clinical customers.
Intercom, LLM
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3w
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Customer Success Manager - Contract 9-12 months
Park City, Utah, United States
OnsiteFull Time, Contract
Carv
Carv: AI-powered wearable motion sensors for personalized ski coaching.
Experience in customer experience/support operations, people operations or similar; experience managing interns or junior staff; hands-on with HR platforms (Rippling a plus), CRM/support tooling, and data-driven decision making; strong organisational and project-management skills.
Rippling, CRM
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3w
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Regional Field Support Manager Veterinary Diagnostics
Salt Lake City or United States
$85k-$100k/yr RemoteFull Time
IDEXX
IDEXXNASDAQ: IDXX: Diagnostic equipment and software for veterinary and water testing.
5+ Mgmt5+ years leadership experience managing remote field teams, ability to travel 50%, strong customer service, coaching and stakeholder collaboration skills, organization and communication skills.
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2mo
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Client Support Manager - Associate
Salt Lake City, Utah, United States
$65k-$80k/yr HybridFull Time
iCapital
iCapital: A global fintech platform for alternative investment marketplace access.
2+ YOE2-5 years client success experience; fund formation knowledge; APIs/SFTP familiarity; strong communication with executives; startup environment adaptability.
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2w
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Logistics and Customer Support Coordinator
Salt Lake City, Utah, United States
OnsiteFull Time
Wheat Montana
Wheat Montana: Produces premium stone-ground flour and artisanal baked goods.
5+ YOECoordinate and schedule inbound/outbound shipments, manage inventory at offsite storage, prepare shipping documentation, maintain shipment records, analyze logistics data; 5+ years logistics/shipping/customer service experience and associate degree preferred.
Microsoft Office Suite
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1mo
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Client Support Specialist
Provo, Utah, United States
OnsiteFull Time
Intercontinental Exchange
Intercontinental ExchangeNYSE: ICE: Operates global financial exchanges, clearing houses, and mortgage platforms.
2+ YOE2+ years customer service or technical support experience; ability to diagnose and troubleshoot software issues, manage time, document customer interactions, and communicate effectively.
Simplifile
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1mo
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Client Support Specialist
Provo, Utah, United States
OnsiteFull Time
Intercontinental Exchange
Intercontinental ExchangeNYSE: ICE: Operates global financial exchanges, clearing houses, and mortgage technology.
2+ YOE2+ years customer service or technical support experience; software troubleshooting and problem diagnosis; time management, written and oral communication, and documentation skills; ability to learn technical products (Simplifile).
Simplifile
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2w
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Admin/HR Support Specialist
Midvale, Utah, United States
$20/hr OnsiteFull Time
FOCUS Consulting
FOCUS Consulting: Provides civil engineering, surveying, and land planning services.
1+ YOEHigh school diploma, 1 year office experience preferred, strong customer service and communication, Microsoft Excel proficiency, ability to manage calendars, prepare documents, organize files, and support HR/onboarding tasks.
Microsoft Excel
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1w
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DFCM Support Specialist
Taylorsville, Utah, United States
$20-$33/hr OnsiteFull Time
State of Utah
State of Utah: Providing public services and governance for the State of Utah.
1+ YOE1+ year office/clerical experience; proficiency with Google Workspace and Microsoft Office; ability to manage front-desk customer service, coordinate work orders, and maintain records.
Google Workspace, Microsoft Office
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