110 customer support lead jobs at 61 companies in Roanoke, TX
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Manager, Customer Support (Remote)
Alabama or United States or West Jordan or Houston or Centreville or Texas or Carrollton or Ohio
RemoteFull Time
Neumo: Government software and payments serving local, state, and federal agencies with cloud-based modernization tools.
5+ YOE2+ MgmtRequires 5+ years in customer support, including 2+ years leading teams; strong leadership, communication, problem-solving, cross-functional collaboration, and support software experience. Bachelor's degree preferred.
McKesson CorporationNYSE: MCK: Diversified healthcare services and supply chain leader.
12+ YOE4+ MgmtDegree or equivalent experience, 12+ years of professional experience, 4+ years managing teams, and experience leading customer support operations in complex technology environments.
Jira, Jira Service Management, eazyBI, AI, automation tools, predictive analytics, self-service tools, intelligent routing, SaaS, IT Service Management (ITSM), Six Sigma, Lean
Five BelowNASDAQ: FIVE: Extreme-value specialty retailer for teens and tweens.
1+ YOEHigh school diploma or equivalent; 1+ year management experience; strong communication, multitasking, and customer service skills; able to lift up to 25 lbs and work flexible schedule.
Tyler TechnologiesNYSE: TYL: Software and services for the public sector.
Supervisory experience preferred; strong customer service, communication, analytical and problem-solving skills; SQL proficiency; familiarity with Zendesk, JIRA/Jira Service Management and ITIL/ITSM; onboarding and training experience.
SQL, Zendesk, JIRA, Jira Service Management, ITIL, ITSM
City of Burleson: Municipal government providing public safety, utilities, infrastructure, parks, recreation, library, and other services to Burleson residents.
1+ YOEProvide member and guest service, perform administrative support, open/close facility, manage bookings, and resolve customer service issues; requires high school diploma and 1 year customer service or events experience; CPR and First Aid preferred.
Safran Electronics & Defense: French aerospace and defense manufacturer serving civil and military customers with avionics, optronics, navigation, and space equipment.
3+ YOEAssociate degree preferred,2+ years aftermarket or customer support experience,experience analyzing survey results,leading cross-functional improvement initiatives,and strong communication and project skills.
2+ YOEBachelor's in mechanical engineering (or related), minimum 2 years technical support experience in connector industry, proficiency with 3D modeling (Creo), Windchill/PDM, Microsoft Office, strong communication and customer-facing skills.
Lennox InternationalNYSE: LII: A global provider of innovative climate control solutions.
8+ YOE5+ MgmtRequires 8+ years in customer relations, business management, operations, sales support, or related leadership; 5+ years leading people; bachelor's degree or equivalent; SAP and CRM experience.
Lennox InternationalNYSE: LII: A global provider of innovative climate control solutions.
8+ YOE5+ MgmtRequires 8+ years in customer relations, business management, operations, sales support, or related leadership; 5+ years leading people; bachelor's degree or equivalent; SAP and CRM knowledge.
Academy Sports + OutdoorsNASDAQ: ASO: A sporting goods and outdoor recreation retailer.
Providing excellent customer service, leading store teams, and supporting store operations across merchandising, inventory, logistics, and sales (multiple team-lead specialties listed).
Whistle Express Car Wash: Nationwide express tunnel car wash operator.
Physically active outdoor leader who sets standards, leads teams, handles operations, enforces safety, and supports customer engagement; prior leadership or team experience is a plus.
SCE Deal Lead, Strategic Customer Engagements Public Sector
Boston or Austin or Seattle or Arlington or Atlanta or New York or Herndon or Chicago or San Francisco or Dallas
$170k-$253k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Multinational technology focused on e-commerce and cloud computing.
12+ YOE12+ years leading or supporting cross-functional deal teams on strategic, large, complex cloud/software deals; experience negotiating with C-level and multiple stakeholders; Bachelor's in Business/Economics/Technology/Finance or equivalent.
Miami Gardens or Miami or Tampa or New York or Dallas
OnsiteFull Time
Oldcastle BuildingEnvelope: Manufacturer and distributor of architectural glass and glazing systems.
5+ YOE2+ MgmtRequires 5+ years of customer service experience, including 2+ years leading teams in manufacturing or building solutions. CRM and support software proficiency required; English/Spanish proficiency preferred.
2+ YOEBachelor's in mechanical engineering or related, minimum 2 years technical support experience in connector industry, proficiency with 3D modeling and Windchill, strong communication and presentation skills.
Accommodations Plus International: Private crew-accommodation technology and services provider helping airlines, rail, cruise lines, and sports teams manage lodging.
2+ MgmtPreferred 2+ years of supervisory or team lead experience, with airline, travel, hospitality, customer service, or crew accommodation experience preferred. Requires Microsoft Office proficiency, Excel experience, coaching, and client relationship skills.
Microsoft Office, Microsoft Excel, reservation systems, hotel booking platforms
AO Garcia Agency: Independent insurance sales agency recruiting funnel.
Customer service dedication, strong communication and interpersonal skills, ability to lead and inspire teams, and interest in professional growth and development.
Koya Medical: Private medical-device developing wearable compression treatments for patients with lymphedema and venous diseases.
5+ YOE2+ MgmtRequires 5+ years in sales support, patient intake, customer service, healthcare administration, or DME; 2+ years leading, supervising, or mentoring preferred; Salesforce.com and Microsoft Office proficiency.
Dick's Sporting GoodsNYSE: DKS: Leading omni-channel sporting goods and outdoor retailer.
Lead in-store freight and department execution, coach teammates, support hiring and training, uphold merchandising and safety standards; flexible availability including nights, weekends, and holidays preferred retail experience.