47 customer support lead jobs at 23 companies in Seffner, FL
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Manager, Customer Support
Tampa, Florida, United States
$92k-$114k/yrHybridFull Time
Justworks: HR, payroll, and benefits platform for small businesses
3+ YOE3+ MgmtFour-year degree or equivalent experience, 3+ years leading customer service teams, coaching and performance management experience, CRM and communication-platform proficiency, and strong written and verbal communication.
TrulieveCSE: TRUL: Cultivates and retails medical and recreational cannabis products.
3+ YOE3–5+ years leading call center teams, experience with operational metrics and coaching, valid driver’s license and passing MVR and level 1/2 background checks, able to work 40+ flexible hours and occasional evenings/weekends/holidays; bilingual Spanish a plus.
Raymond JamesNew York Stock Exchange: RJF: Provides wealth management, investment banking, and retail banking services.
1+ YOELead and coach contact center specialists, manage daily operations, ensure regulatory compliance, resolve escalations; SIE certification and 13 months+ customer service experience preferred.
Walgreens: Retail pharmacy providing prescriptions and health and wellness products.
1+ YOE1+ year prior leadership/supervisory or retail key-holder experience; fluent English; ability to handle cash, customer service, inventory, and pharmacy window support; PTCB or pharmacy license as required.
Leviton: Manufactures electrical wiring devices and networking infrastructure for buildings.
1+ YOEProvide customer service and logistic support: enter and resolve orders, communicate lead times/pricing/status, coordinate shipping and returns, and compile reports; minimum 1 year customer service experience; HS diploma required; AA preferred.
Safepoint Insurance: Provides residential and commercial property and casualty insurance coverage.
7+ YOE5+ MgmtLeads Personal Lines Customer Service team, manages supervisors, ensures service quality, staffing and training, and supports underwriting and claims.
Atlantic Restaurants: Operates franchised Ta Bell restaurant locations in Florida.
Supporting the restaurant general manager, running shifts, supervising team members, resolving customer complaints, and following cash, security, inventory and labor procedures.
JETSET Pilates: High-intensity reformer Pilates classes in boutique fitness studios.
Customer service and sales experience supporting clients, answering questions, processing transactions, maintaining studio organization, and using the AXLE CRM system.
Quality Dining: Operates franchised Burger King and Chili's restaurant locations.
Oversee restaurant shifts, ensure exceptional customer service, maintain food quality and speed, and support staff development; availability to cover all shifts and interest in advancement preferred.
WalmartNYSE: WMT: Multinational retail operating discount stores and supermarkets.
0.5+ YOESupervise and coach associates, support membership sales and customer service; requires 6 months retail experience including operating front-end equipment and 6 months customer service; must be 18+.
3+ YOEResolve escalated customer queries, train and mentor CSRs, monitor metrics, process claims, analyze support data, and use Microsoft Outlook/Word/Excel. High school diploma required; associate preferred; 3+ years customer support with leadership experience.
Microsoft Outlook, Microsoft Word, Microsoft Excel
Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yrOnsiteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
HCI GroupNYSE: HCI: Provider of homeowners insurance and insurance technology solutions.
3+ YOE3+ years customer support experience with leadership ability; high school diploma required (associate preferred); strong communication, data interpretation, Excel, Outlook, Word; insurance 6-20 license preferred.
Microsoft Outlook, Microsoft Word, Microsoft Excel
2+ YOEHigh school diploma, 2 years medical environment experience, intermediate data entry, excellent customer service and communication, organized and able to multitask, flexible schedule.
ManTech: Provides technology solutions for defense and intelligence agencies.
8+ YOEBachelor's degree and 8+ years digital project management experience supporting SOF customers; experience managing complex systems, data flows, compliance, network documentation, and configuration management; active Top Secret clearance required.
Provide in-store leadership, coach and develop teammates, execute merchandising and presentation standards, support hiring and scheduling, and deliver exceptional customer service.
Agile Defense: Provides IT modernization and cybersecurity for federal government agencies.
5+ YOEActive Top Secret/SCI clearance, 5+ years data or software engineering experience, experience designing and operating ETL/real-time data pipelines, mentoring engineers, and supporting SOF customers.
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
Enforce shortage reduction programs, engage customers and associates, report theft incidents, support audits and inventory, and assist in training; must work flexible schedule including nights, weekends, and holidays.
Overnight Front Office Supervisor - Front Office - Hilton Tampa Downtown
Tampa, Florida, United States
$21/hrOnsiteFull Time
HiltonNYSE: HLT: Global hospitality providing hotel accommodation and lodging services.
Supervise overnight audits, reconcile financial transactions, lead front office operations, schedule and train team members, monitor cashier accuracy, and support guest issues and emergencies.