45 customer support lead jobs at 29 companies in Sherman, TX
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Manager, Customer Support (Remote)
Alabama or United States or West Jordan or Houston or Centreville or Texas or Carrollton or Ohio
RemoteFull Time
Neumo: Government software and payments serving local, state, and federal agencies with cloud-based modernization tools.
5+ YOE2+ MgmtRequires 5+ years in customer support, including 2+ years leading teams; strong leadership, communication, problem-solving, cross-functional collaboration, and support software experience. Bachelor's degree preferred.
Tyler TechnologiesNYSE: TYL: Software and services for the public sector.
Supervisory experience preferred; strong customer service, communication, analytical and problem-solving skills; SQL proficiency; familiarity with Zendesk, JIRA/Jira Service Management and ITIL/ITSM; onboarding and training experience.
SQL, Zendesk, JIRA, Jira Service Management, ITIL, ITSM
Lennox InternationalNYSE: LII: A global provider of innovative climate control solutions.
8+ YOE5+ MgmtRequires 8+ years in customer relations, business management, operations, sales support, or related leadership; 5+ years leading people; bachelor's degree or equivalent; SAP and CRM experience.
Lennox InternationalNYSE: LII: A global provider of innovative climate control solutions.
8+ YOE5+ MgmtRequires 8+ years in customer relations, business management, operations, sales support, or related leadership; 5+ years leading people; bachelor's degree or equivalent; SAP and CRM knowledge.
Academy Sports + OutdoorsNASDAQ: ASO: A sporting goods and outdoor recreation retailer.
Providing excellent customer service, leading store teams, and supporting store operations across merchandising, inventory, logistics, and sales (multiple team-lead specialties listed).
K-MAC Enterprises: A leading franchisee operating Ta Bell and other restaurants.
Supports the Restaurant General Manager by leading shifts, guiding team members, resolving customer complaints, and following cash, security, inventory, labor, and food-safety procedures.
Dick's Sporting GoodsNYSE: DKS: Leading omni-channel sporting goods and outdoor retailer.
Lead in-store freight and department execution, coach teammates, support hiring and training, uphold merchandising and safety standards; flexible availability including nights, weekends, and holidays preferred retail experience.
WalmartNYSE: WMT: Global retail, e-commerce, and supply chain.
Leads asset protection activities while supporting customers and associates in a fast-paced retail store environment with evening, weekend, and holiday demand.
Dulles or Laurel or Philadelphia or Whitehall or Austin or Houston or Carrollton or Fort Worth or Corpus Christi or San Antonio or Los Angeles or Garden Grove or San Diego or San Francisco or Sacramento or Phoenix or Las Vegas or Saratoga Springs or Vancouver or Kennewick or Redmond
$91k-$157k/yrHybridFull Time
Southland Industries: Mechanical, electrical, and plumbing engineering and construction firm.
7+ YOE3+ MgmtBachelor’s degree or equivalent experience, 7+ years in IT support, 3+ years leading service desk teams, ITSM and queue management expertise, analytical and customer-service skills; ITIL preferred.
Banfield Pet Hospital: Leader in preventive veterinary care and pet health services.
Performs customer service and veterinary paraprofessional duties while coordinating staff, supporting hospital leadership, and maintaining productivity across shifts.
Banana RepublicNYSE: GAP: Upscale global apparel and accessories retailer known for timeless style.
Ability to lead store processes, role-model selling behaviors, communicate expectations, use technology effectively, support customer service, and work flexible schedules including holidays, evenings, overnight shifts, and weekends.
3+ YOE3+ years customer-service experience, managerial experience leading coordinators, Microsoft Office proficiency, strong communication, multitasking, organization, and attention to detail.
Microsoft Office Suite, Khameleon, Project Spec, PlanGrid, Adobe Acrobat
EricssonNasdaq Stockholm: ERIC B: Global provider of communications technology, software, and services.
3+ YOE3+ years in sales/sales engineering/customer support within ICT, 4-year technical degree, strong RAN and in‑building wireless knowledge, consultative selling, customer-facing experience, ability to lead virtual teams and travel ~25%.
RDS, RAN Compute, ENM, Radio Dot Solution, Open RAN, Wi-Fi, DAS, RAN virtualization
SafeSplash: Private U.S. swim-school network teaching children and adults swimming, water safety, and competitive skills through franchised locations.
Front-desk customer service supporting lead conversion and retention; strong verbal/written communication, multitasking, ability to lift 30 lbs and stand long periods; CPR/First Aid/AED within 90 days (provided); high school diploma preferred.
Office DepotNASDAQ: ODP: Retailer of office supplies, technology, and business furniture in Mexi.
1+ YOE1–3 years retail or customer service experience preferred; high school diploma preferred; basic computer and POS skills; ability to open/close store, perform cash handling, and support loss prevention.
Whataburger of Mesquite, Inc.: Privately held Texas fast-food franchisee operating made-to-order burger restaurants for local customers.
Supervises team members, leads restaurant operations, maintains service and safety standards, handles cash and inventory, and supports training and customer satisfaction.
Build-A-Bear WorkshopNYSE: BBW: Specialty retailer of customizable stuffed animals and related products.
High school diploma or GED, availability for 15–25 hours weekly, flexible retail scheduling, customer service, sales goal support, team direction, and ability to lift over 25 pounds.
InfosysNYSE: INFY: Global leader in next-generation digital services and consulting.
Bachelor's degree or equivalent (or 3 years progressive experience per year of education), Workday ERP implementation/support experience, Financial Management and Accounting Center knowledge, hands-on Workday Cloud skills (integrations, reports, customizations), strong communication and SDLC/agile experience, U.S. work authorization required.