67 customer support lead jobs at 47 companies in Timonium, MD
2mo
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Lead Support Engineer, Amazon LEO Enterprise Customer Support
Arlington, Virginia, United States
$121k-$164k/yr OnsiteFull Time
Lead-level satellite communications support engineer with strong networking, troubleshooting, and on-call readiness.
Cisco IOS, IOS-XE, IOS-XR, Juniper, Arista, Viptela, VMware VeloCloud, Versa Networks, SDN, CSO/SDWAN, Python, Ansible, Terraform, AWS, VPC, Direct Connect, Transit Gateway, REST APIs
3w
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PT Customer Lead (540126)
Hanover, Pennsylvania, United States
OnsitePart Time
Provide customer service and support in retail store operations; may lead customer-facing activities.
1d
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Customer Support Manager
Washington, District of Columbia, United States
$110k-$160k/yr HybridFull Time
10+ YOE5+ MgmtBachelor's degree required; 10+ years in IT support or customer service operations, including 5+ years leading multiple teams. Requires IT service management, technical leadership, metrics, budgeting, and vendor management experience.
ITIL, ServiceNow, Jira Service Management, Zoom, Teams Rooms, Extron, Microsoft Servers, Linux Servers, Networking, Virtualization, Storage, Microsoft 365 Services, Databases, AWS, Azure
2w
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Support Lead Full Time- 247
Nottingham, Maryland, United States
$17/hr OnsiteFull Time
1+ MgmtHigh school diploma or equivalent, 1+ year management experience, strong communication, multitasking, creative thinking, composure under pressure, and ability to lift 25 pounds.
cash register
1w
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Lead Customer Service and Tech Support
Santa Rita or Chantilly or Huntsville or Lanham or United States
$65k-$85k/yr OnsiteFull Time
Requires active Secret clearance, CompTIA Security+, bachelor's degree or equivalent, 5+ years of IT experience, and 1–2 years supervising, leading, or handling Tier 3 escalations.
Learning Management System
1w
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Stakeholder Support Services Team Lead
Washington, District of Columbia, United States
$54k-$63k/yr HybridFull Time
3+ YOERequires 3+ years in customer service, stakeholder support, or contact centers; people leadership, coaching, escalations, metrics analysis, communication, and Microsoft Office proficiency. Bachelor's degree preferred.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
3mo
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Studio Lead
Tysons, Virginia, United States
OnsitePart Time
Part-time Studio Lead responsible for front desk service, sales, and customer support; requires morning/evening/weekend shifts.
AXLE CRM, Retail POS, Phone, Email
1mo
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PLM Support Lead
Mclean or Richmond
$82k-$193k/yr HybridFull Time
7+ YOE7+ years supporting ENOVIA/3DEXPERIENCE, PLM configuration and customization, integrations with SAP/Salesforce/BIOVIA, programming in Java/JavaScript/SQL/Tcl, Git and Azure DevOps experience, strong stakeholder and troubleshooting skills.
ENOVIA/3DEXPERIENCE, SAP, BIOVIA, Salesforce, APIs, SOAP, XML, Java, JavaScript, SQL, Tcl, Git, Azure DevOps
22h
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Location Support Center Lead
McLean, Virginia, United States
$120k-$200k/yr OnsiteFull Time
7+ YOERequires active TS/SCI with Polygraph and 7+ years of customer operational experience, plus a high school diploma, associate degree, or bachelor's degree. Requires technical team leadership and IT operations expertise.
ITIL, CAT5, VoIP
3mo
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Shift Lead
Burtonsville, Maryland, United States
OnsiteFull Time
Shift Lead at a Taco Bell franchise, supports RGM, runs shifts, ensures safety and quality, guides Team Members.
2w
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Lead Customer Service Tax Specialist
Washington, District of Columbia, United States
$75k-$97k/yr OnsiteFull Time
2+ YOETwo years of specialized customer service experience, including tax discrepancy resolution, financial transaction review, technical support, staff guidance or training, Microsoft Office proficiency, and strong written and verbal communication.
Microsoft Office
1w
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Team Lead Supervisor, Customer Experience - B2C
Glen Burnie or New York City or Baltimore
$55k-$70k/yr OnsiteFull Time
2+ YOERequires 2–4 years in customer service or contact center work, experience with escalations and complex cases, strong organization and communication skills, and operational metrics experience. Frontline team support preferred.
Power BI, Salesforce Service Cloud
1mo
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AOUSC - Cyber Exercises Support Lead
Washington, District of Columbia, United States
HybridFull Time
3+ YOEActive Public Trust clearance, BS in Computer Science/IT or related, 3+ years incident response and planning experience supporting federal customers, and 3+ years developing and facilitating live trainings.
3mo
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Shift Lead
Rockville, Maryland, United States
OnsiteFull Time
Provide operational support during shifts, direct team as delegated, perform cleaning/maintenance and equipment operation, lift up to 50 lbs, stand for extended periods; high school diploma preferred; background check and compliance required.
Microsoft Excel
1mo
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Lead Customer Engineer - Power Solutions
Yocumtown, Pennsylvania, United States
OnsiteFull Time
2+ YOEBachelor's in mechanical engineering or related, minimum 2 years technical support experience in the connector industry, proficiency with Creo and Windchill, MS Office skills, knowledge of server/storage architectures and industry specs preferred; some travel required.
Windchill, Creo, Microsoft Office
1mo
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Lead Customer Engineer - Power Solutions
Yocumtown, Pennsylvania, United States
OnsiteFull Time
2+ YOEBachelor's in mechanical or related field, 2+ years technical support experience in the connector industry; proficiency with Creo and Windchill/3D modeling and PDM; knowledge of server/storage/data center architectures and industry specs preferred; strong communication.
Windchill, Creo, Microsoft Office
2w
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Work From Home - Client Support Manager
Brookside, Delaware, United States
RemoteFull Time
Requires customer service dedication, strong communication and interpersonal skills, ability to lead and inspire teams, and commitment to professional growth.
Zoom
3mo
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Key Lead - Westfield Montgomery, Abercrombie & Fitch
Bethesda, Maryland, United States
$21/hr OnsitePart Time
1+ YOEPart-time retail supervisor support; 1 year of retail experience preferred; high school diploma or GED preferred; strong customer focus and leadership potential.
10h
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Janitorial Crew Lead
Bel Air, Maryland, United States
$15/hr OnsiteFull Time
1+ YOEJanitorial and distribution center experience preferred; 1–3 years in a lead or supervisory role; ability to interpret safety documents, follow OSHA requirements, and support customers and crew members.
KBSPresence, E-Verify
1mo
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Shift Lead
Bowie, Maryland, United States
OnsiteFull Time
Provide operational support during shifts, direct team workflow, ensure safety and customer service; high school preferred, previous customer-facing or operational leadership preferred, background check required.
Microsoft Excel
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