51 customer support lead jobs at 22 companies in Wakefield, VA
1w
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PT Customer Lead (256418)
Norfolk, Virginia, United States
OnsitePart Time
Provide customer service and support retail operations; participate in on-the-job learning and training.
2mo
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Customer Experience Team Lead
Richmond or Israel
HybridFull Time
2+ Mgmt2+ years leading teams in customer support; experience with shift management, workforce optimization, KPI tracking, coaching, hiring, and using customer communication tools; tech-forward with AI familiarity.
Front, Talkdesk
4d
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Support Lead Part Time
Mechanicsville, Virginia, United States
$13/hr OnsitePart Time
1+ MgmtHigh school diploma or equivalent, one year of management experience, strong verbal and written communication, multitasking, creative thinking, composure under pressure, and ability to perform physical retail duties.
B.E.S.T.
3w
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PLM Support Lead
Mclean or Richmond
$82k-$193k/yr HybridFull Time
7+ YOE7+ years supporting ENOVIA/3DEXPERIENCE, PLM configuration and customization, integrations with SAP/Salesforce/BIOVIA, programming in Java/JavaScript/SQL/Tcl, Git and Azure DevOps experience, strong stakeholder and troubleshooting skills.
ENOVIA/3DEXPERIENCE, SAP, BIOVIA, Salesforce, APIs, SOAP, XML, Java, JavaScript, SQL, Tcl, Git, Azure DevOps
1mo
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Lead Customer Service Representative - Walk In Center
Portsmouth or Norfolk
$18/hr OnsiteFull Time
High school diploma or equivalent; 6 months inventory/data entry experience preferred; skilled in Microsoft Office and spreadsheets; 35 WPM data entry; dependable, detail oriented; leadership experience to delegate and support a team.
Microsoft Office
1w
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Customer Experience Supervisor I - Peninsula Twn Ctr
Hampton, Virginia, United States
$20-$25/hr OnsiteFull Time
Leads customer service and sales, coaches associates, manages checkout operations, coordinates hiring and training, optimizes staffing, and supports safety, shrink, productivity, and performance standards.
Point of Sale, Mobile Point of Sale, Satellite Registers
2mo
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Merchandising Lead
Chesapeake, Virginia, United States
$21-$29/hr OnsiteFull Time
1+ YOEMust be 18+, minimum 6 months retail and 6 months customer service experience; ability to supervise associates, stock and merchandise, support member service, and maintain safety and presentation standards.
2mo
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Manager of Geospatial Training & Support
Richmond, Virginia, United States
OnsiteFull Time
Oversee Geospatial Support, Training, Professional Services; lead team; ensure customer-focused outcomes; travel up to 25%.
Trimble, GIS, UAS, Geospatial platforms
4d
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Lead Marketing Event Greeter
Williamsburg or Virginia or Maryland
FieldFull Time
1+ YOERequires 1+ year in events, hospitality, customer service, guest-facing, or sales support; strong communication, problem-solving, multitasking, flexibility, and availability for weekends, holidays, and extended event hours.
2d
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FT Assistant Manager Customer Service
Chester, Virginia, United States
OnsiteFull Time
Lead front-end store operations, manage and develop associates, support sales and financial goals, maintain customer service and safety standards, and obtain food safety manager accreditation.
Food Lion To-Go, Average Cost Inventory System (ACIS), Computer Based Training (CBT), Microsoft?
1mo
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Sales Lead - Part-time
Richmond, Virginia, United States
$15-$17/hr OnsitePart Time
1+ YOE1+ year retail or sales experience, strong customer service and communication, ability to support and motivate a team, flexible schedule including weekends/evenings/holidays, able to lift up to 30 lbs and stand for extended periods.
POS
1mo
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Lead, Full Time - Norfolk Premium
Norfolk, Virginia, United States
$14-$17/hr OnsiteFull Time
Role model selling behaviors, support store operations, use technology to engage customers, flexible schedule including evenings, overnights, weekends and holidays, able to lift up to 30 pounds.
5d
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Manager, Monitoring
Richmond, Virginia, United States
$80k-$106k/yr OnsiteFull Time
5+ YOE3+ MgmtRequires 5+ years of customer-facing employee leadership, including 3+ years leading large-scale monitoring, technical support, customer service, account management, or high-touch sales teams, plus call center operations experience.
1w
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Lead Inventory Clerk - Suffolk II - 2nd Shift
Suffolk, Virginia, United States
OnsiteFull Time
Maintains warehouse inventory records, counts finished goods, researches discrepancies, adjusts inventory, supports customers, and uses Microsoft Word, Excel, and Outlook.
Microsoft Word, Microsoft Excel, Microsoft Outlook
2d
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Health & Beauty TL
Portsmouth, Virginia, United States
$20-$33/hr OnsiteFull Time, Part Time
Supports customers, merchandises health and beauty products, stocks displays, maintains product quality, and keeps the department clean and customer-ready.
Walmart Academy, Live Better U
1w
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Client Services Manager
Richmond, Virginia, United States
$75k-$82k/yr HybridFull Time
2+ YOE2+ Mgmt2+ years leading client support or implementation teams, strong payroll/HCM/time & attendance knowledge, leadership and coaching skills, performance-metrics experience, and Microsoft Office/AI tool proficiency.
Microsoft Office, iSolved, AI-powered tools
1mo
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Assistant Manager
Fort Gregg-Adams, Virginia, United States
$17-$20/hr OnsiteFull Time
Leading and developing restaurant teams, delivering customer service, training staff, and supporting store operations.
2mo
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Senior Systems Engineer (Federal) - DC or Virginia
Washington or Richmond
$260k-$270k/yr RemoteFull Time
8+ YOE8+ years in customer-facing technical roles supporting federal customers; ability to lead pre-sales engagements, design storage architectures for federal environments, and communicate with technical and executive audiences.
4d
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Warehouse Supervisor
Richmond, Virginia, United States
$55k-$65k/yr OnsiteFull Time
Leads warehouse associates, schedules staffing, analyzes workloads, ensures quality and policy compliance, trains personnel, handles customer communications, and supports warehouse operations.
Warehouse Management System (WMS)
3w
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Business Development Representative
Richmond or Washington or Maryland or Virginia
$60k-$75k/yr OnsiteFull Time
1+ YOE1+ year customer-facing experience preferred; strong communication, outreach via phone/email/digital, organization, and tech aptitude to qualify leads and support onboarding.
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