243 customer experience lead jobs at 127 companies in Wakefield, VA
2mo
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Customer Experience Team Lead
Richmond or Israel
HybridFull Time
2+ Mgmt2+ years leading teams in customer support; experience with shift management, workforce optimization, KPI tracking, coaching, hiring, and using customer communication tools; tech-forward with AI familiarity.
Front, Talkdesk
3mo
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PT Customer Lead (502715)
Suffolk, Virginia, United States
OnsitePart Time
Part-time customer lead in retail; customer service experience preferred; strong communication skills.
2w
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Customer Experience Supervisor I - Peninsula Twn Ctr
Hampton, Virginia, United States
$20-$25/hr OnsiteFull Time
Leads customer service and sales, coaches associates, manages checkout operations, coordinates hiring and training, optimizes staffing, and supports safety, shrink, productivity, and performance standards.
Point of Sale, Mobile Point of Sale, Satellite Registers
1mo
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PT Customer Lead
Colonial Heights, Virginia, United States
OnsiteFull Time
Provide friendly, accurate front-end customer service, operate register and scanners, assist customers and maintain front-end standards; must meet age and physical requirements.
cash register, lottery machine, scanner, computer, calculator, smart devices
6d
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Customer Service Manager, Airport Customer Experience
Richmond, Virginia, United States
OnsiteFull Time
2+ MgmtHigh school diploma or GED required. Two years leading others and prior airport customer service experience preferred. Requires Microsoft Office knowledge, applicable driver’s license, and USPS clearance or ability to obtain it.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
1mo
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Front Desk Patient Experience Lead
Norfolk, Virginia, United States
$18-$23/hr OnsiteFull Time
1+ YOEOversee front desk operations, mentor staff, resolve patient concerns, maintain HIPAA/OSHA compliance, knowledge of insurance/prior auth, 1+ year front desk experience or CHAA/CPSS, Microsoft Office proficiency.
Microsoft Office
1mo
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Defense Customer Success Lead
San Francisco or Norfolk or San Diego or Honolulu or United States
$100k-$150k/yr HybridFull Time
Sofar Ocean: A building marine hardware and software to provide ocean intelligence and support operational decision-making.
5+ YOE5+ years working with the U.S. DoD, active SECRET clearance, U.S. citizenship, experience deploying technologies in theater, strong communication and problem-solving, willingness to travel extensively.
Spotter
1mo
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Team Lead
Colonial Heights, Virginia, United States
$18/hr OnsiteFull Time
0.5+ YOEMinimum 6 months customer service or sales experience; car wash experience preferred; must deliver excellent customer service, communicate clearly, lead by example, and organize team tasks.
18h
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Customer Service & Operations Lead - School of Social Work
Richmond, Virginia, United States
$45k-$50k/yr OnsiteFull Time
4+ YOEHigh school diploma and 4–5 years of relevant customer service, office administration, or operations experience. Requires Microsoft Office proficiency, scheduling software experience, communication, organization, and problem-solving skills.
Microsoft Office Suite, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, scheduling software, appointment management software, calendar coordination software, customer relationship management (CRM), enterprise administrative systems
1mo
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Lead Customer Service Representative - Walk In Center
Portsmouth or Norfolk
$18/hr OnsiteFull Time
High school diploma or equivalent; supervisory/lead experience preferred; data entry and inventory experience (6 months preferred); skilled in MS Office and spreadsheets; 35 wpm data entry; dependable and detail oriented.
Microsoft Office, Microsoft Excel
1mo
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Lead Customer Service Advisor
Portsmouth, Virginia, United States
$13-$18/hr OnsiteFull Time
3+ YOEHigh school diploma, 3+ years service industry experience, valid driver's license, strong automotive service/parts knowledge, leadership and coaching skills, ability to lift 50 lbs and work days/nights/weekends/holidays.
6d
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Merchandising Lead
Chesapeake, Virginia, United States
$21-$29/hr OnsiteFull Time
0.5+ YOEMust be 18 or older with 6 months of retail experience and 6 months of customer service experience. Team leadership and supervision experience are preferred.
6d
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Merchandising Lead
Chesapeake or Chesapeake
$21-$29/hr OnsiteFull Time
0.5+ YOEMust be 18 or older with 6 months of retail experience and 6 months of customer service experience; team leadership and supervision experience preferred.
forklift
3mo
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Analyst, Customer Relations
Richmond, Virginia, United States
OnsiteFull Time
2+ YOELead escalations, assess complex scenarios, and manage executive inquiries; 2+ years customer service experience; bachelor’s degree preferred or equivalent experience.
2mo
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Shift Lead
Norfolk, Virginia, United States
OnsitePart Time
1+ YOE1+ year customer-service experience, POS experience preferred; ability to lift 40 lbs; legal authorization to work in US; outstanding communication, time management, and people skills; must be 18+.
Point of Sale
1mo
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Shift Lead
Mechanicsville, Virginia, United States
$15-$17/hr OnsiteFull Time
Supervisory experience, strong customer service and communication, problem solving, ability to stand long periods and lift up to 75 lbs, cash-handling and retail transaction accuracy, training and scheduling experience.
3mo
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Team Lead - Richmond, VA
Richmond, Virginia, United States
$16/hr OnsiteFull Time, Part Time
0+ YOEPart-time team lead with ability to stand, work in all weather, pass drug screen and background check; 18+ years old; flexible schedule.
1mo
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BCP Customer Engagement Analytics Lead - Business Director
McLean or New York City or Richmond
$230k-$263k/yr OnsiteFull Time
4+ YOE2+ MgmtBachelor's degree, 4+ years quantitative and qualitative analysis, 2+ years people management and project management; Master's, financial services, and consulting experience preferred.
1w
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Front Desk Lead Coordinator
Williamsburg, Virginia, United States
$22/hr OnsiteFull Time
2+ YOEHigh school diploma or GED; 2+ years as a lead supervisor, front office manager, or administrative assistant. Requires computer proficiency, accurate data entry, communication, flexibility, and conflict management.
SPI, CRMS
1mo
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Lead Customer Service Representative - Walk In Center
Portsmouth or Norfolk
$18/hr OnsiteFull Time
High school diploma or equivalent; 6 months inventory/data entry experience preferred; skilled in Microsoft Office and spreadsheets; 35 WPM data entry; dependable, detail oriented; leadership experience to delegate and support a team.
Microsoft Office
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