83 customer support lead jobs at 36 companies in Wayne, PA

3w
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Senior Customer Support Lead
Crum Lynne or Chicago
$83k-$120k/yr HybridFull Time
TransUnion
TransUnionNYSE: TRU: Provides global credit reporting and risk management information solutions.
Experience managing 24x7 service desk teams with SLAs/KPIs, ITIL processes, performance management, staffing, metrics review, incident coordination, and cross-functional collaboration.
Remedy/ITSM, Salesforce
2w
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Customer Care Lead
Ambler, Pennsylvania, United States
$70k-$80k/yr RemoteFull Time
Phenom
Phenom: AI-powered talent experience platform for hiring and retaining talent.
3+ YOE3+ years experience in customer support/SaaS, strong communication, escalation management, proficiency with SaaS/web technologies, HTML/CSS, Jira or ServiceNow, and metrics analysis.
HTML, CSS, Jira, ServiceNow, Kibana
3w
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Support Lead
Springfield, Pennsylvania, United States
$12/hr OnsitePart Time
Five Below
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
1+ YOEHigh school diploma, minimum 1 year management experience, strong communication, multitasking, and customer service skills; ability to lift up to 25 lbs and work flexible schedules.
2w
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Customer Care Lead (Onsite/Hybrid)
Ambler, Pennsylvania, United States
$70k-$80k/yr HybridFull Time
Phenom
Phenom: AI-powered talent experience platform for recruiting and retention.
3+ YOE3+ years experience in customer/support roles, strong written and oral communication, SaaS and web technology familiarity, escalation and ticketing system experience (Jira, ServiceNow).
Jira, ServiceNow, Kibana, HTML, CSS
2w
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Customer Care Lead
Ambler, Pennsylvania, United States
OnsiteFull Time
Phenom
Phenom: AI-powered talent experience platform for HR and recruiting.
Manage client relationships, guide support processes, collaborate with cross-functional teams, and ensure overall support health for clients.
Jira, ServiceNow, HTML, CSS, Database
2w
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Associate Care Lead, Global Customer Care (5 Days Onsite)
Ambler, Pennsylvania, United States
$60k-$70k/yr OnsiteFull Time
Phenom
Phenom: AI-powered software platform for talent acquisition and management.
2+ YOE2+ years customer support/success experience in SaaS, strong communication, problem-solving, CRM/support platform experience, comfort with integrations/APIs/SSO, ability to manage priorities in fast-paced environment.
Salesforce, Service Now, Jira, APIs, Single Sign-On (SSO)
2w
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Customer Care Lead (Onsite/Hybrid)
Ambler, Pennsylvania, United States
HybridFull Time
Phenom
Phenom: AI-powered talent experience platform for human resources management.
Manage post go-live support, collaborate with cross-functional teams, and drive successful customer outcomes.
1mo
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Lead iGaming Support Specialist
Moorestown, New Jersey, United States
OnsiteFull Time
Parx Casino
Parx Casino: Operates a casino, thoroughbred racetrack, and sports betting platform.
2+ YOEHigh school diploma/GED, minimum 2 years customer service experience and 1 year call center experience, strong written and verbal English communication and interpersonal skills.
intranet
1mo
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Lead Customer Solutions Scientist
Wilmington or Spring House
$122k-$166k/yr OnsiteFull Time
Roquette
Roquette: Manufacturer of plant-based ingredients and pharmaceutical excipients.
3+ YOEAdvanced degree in life sciences,3+ years pharma/biotech experience,strong communication,customer-facing technical expertise,ability to design studies and support commercial implementation.
3w
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Shift Lead
Philadelphia, Pennsylvania, United States
$18/hr OnsiteFull Time
Spotless Brands
Spotless Brands: Operates a network of professional car wash and lubrication facilities.
Provide shift-level operational support at a car wash, direct team members, ensure safety and cleanliness, interact with customers; high school preferred; valid driver\u000fs license preferred; background check required.
Microsoft Excel
1d
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FT Lead PFS - 6474 (543464)
Perkasie, Pennsylvania, United States
OnsiteFull Time
Ahold Delhaize
Ahold DelhaizeEuronext Amsterdam: AD: Operates a global network of supermarkets and grocery stores.
Lead a retail store team while supporting customers, improving store operations, sharing ideas, and developing skills.
3w
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Shift Lead
Philadelphia, Pennsylvania, United States
$18/hr OnsiteFull Time
Spotless Brands
Spotless Brands: Provides professional car washing and automotive maintenance services.
Provide operational support during shifts, direct team members per management, ensure safety and quality, perform cleaning/maintenance tasks, and pass background checks; high school preferred and valid driver’s license preferred.
Microsoft Excel
1mo
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Lead IT Support Specialist, Fulfillment Center
Allentown, Pennsylvania, United States
$20-$30/hr OnsiteFull Time
Walgreens
Walgreens: Retail pharmacy providing prescriptions and health and wellness products.
2+ YOEHigh school/GED and 2+ years IT customer-facing or technical support experience; experience with PCs, printers, RF hardware, Windows, MS Office, Windows Server, Unix/AIX, iSeries/AS400, vSphere/VMware; able to lift/transport equipment; willing to work varied shifts and travel up to 10%.
Microsoft Windows, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Internet Explorer, Windows Server, Unix, AIX, iSeries/AS400, vSphere, VMware, Visual Basic, HTML, PHP, ASP, Microsoft Access, SQL
3d
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Work From Home - Client Support Manager
Philadelphia, Pennsylvania, United States
RemoteRemote
AO Garcia Agency
AO Garcia Agency: Sells life and supplemental health insurance to working families.
Requires dedication to customer service, strong communication and interpersonal skills, ability to lead and inspire teams, and interest in professional growth.
Zoom
4d
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Pharmacy Operations Team Lead
Cherry Hill, New Jersey, United States
$23-$36/hr OnsiteFull Time
Walmart
WalmartNYSE: WMT: Operates a chain of hypermarkets, discount stores, and grocery stores.
Leads pharmacy operations, supports prescription processing and customer service, assists with pharmacy technician and vision center activities, and provides product information to customers.
1w
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CCA Clinical Administrative Lead-Medical Assistant
Cherry Hill, New Jersey, United States
$23-$37/hr RemoteFull Time
Cooper University Health Care
Cooper University Health Care: Academic health system providing hospital and specialty medical care.
3+ YOECertified Medical Assistant required; 3+ years customer service experience; EHR and OnBase experience; medical terminology and scheduling skills; able to work overnight 12-hour shifts and holidays.
EHR, OnBase, MRO, Cooper365
2mo
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Inside Sales & Operations Support Specialist
New York City or Wyomissing or Philadelphia or Baltimore
OnsiteFull Time
Glen-Gery
Glen-GeryASX: BKW: Manufactures and distributes clay bricks and stone building products.
Support design studio operations, generate and qualify leads, provide technical/design consultations, use Salesforce and AV tech, strong customer service and organizational skills; college degree preferred; ability to travel.
Salesforce, AV
1w
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CCA Clinical Administrative Lead-Medical Assistant-REMOTE-OVERNIGHT
Cherry Hill or Camden
$23-$37/hr RemoteFull Time
Cooper University Health Care
Cooper University Health Care: Operates a leading academic health system in South Jersey.
3+ YOEMA certification required, HS diploma, 3+ years customer service or healthcare experience, EHR and scheduling proficiency, medical terminology, strong communication and leadership skills.
EHR, OnBase, Cooper 365
2w
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Vans: Sales Lead - Cherry Hill Mall
Cherry Hill, New Jersey, United States
$19-$22/hr OnsitePart Time
VF Corporation
VF CorporationNYSE: VFC: Global designer and retailer of lifestyle apparel and footwear.
Drive store sales, coach and provide feedback to associates, deliver high-quality customer engagement, and support store operations; 1 year retail experience preferred; high school diploma preferred.
1w
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Selling and Support Captain, Roosevelt - Full Time
Philadelphia, Pennsylvania, United States
$17-$27/hr OnsiteFull Time
Macy's
Macy'sNYSE: M: Operates department stores selling apparel, home goods, and luxury items.
High school diploma or equivalent, flexible availability including evenings, weekends, and holidays, strong customer communication, and ability to lead colleagues; 1–2 years of retail experience preferred.
Macy's mobile app, point of sale technology, radio frequency equipment, cash register