109 customer support lead jobs at 60 companies in Yardley, PA
4w
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Senior Customer Support Lead
Crum Lynne or Chicago
$83k-$120k/yr HybridFull Time
Experience managing 24x7 service desk teams with SLAs/KPIs, ITIL processes, performance management, staffing, metrics review, incident coordination, and cross-functional collaboration.
Remedy/ITSM, Salesforce
2d
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Senior Manager, Customer Support Operations
United States or Delran or Longmont or Irving
$88k-$146k/yr RemoteFull Time
12+ YOE4+ MgmtDegree or equivalent experience, 12+ years of professional experience, 4+ years managing teams, and experience leading customer support operations in complex technology environments.
Jira, Jira Service Management, eazyBI, AI, automation tools, predictive analytics, self-service tools, intelligent routing, SaaS, IT Service Management (ITSM), Six Sigma, Lean
1mo
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Support Lead
Springfield, Pennsylvania, United States
$12/hr OnsitePart Time
1+ YOEHigh school diploma, minimum 1 year management experience, strong communication, multitasking, and customer service skills; ability to lift up to 25 lbs and work flexible schedules.
3w
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Associate Care Lead, Global Customer Care (5 Days Onsite)
Ambler, Pennsylvania, United States
$60k-$70k/yr OnsiteFull Time
2+ YOE2+ years customer support/success experience in SaaS, strong communication, problem-solving, CRM/support platform experience, comfort with integrations/APIs/SSO, ability to manage priorities in fast-paced environment.
Salesforce, Service Now, Jira, APIs, Single Sign-On (SSO)
1mo
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Lead iGaming Support Specialist
Moorestown, New Jersey, United States
OnsiteFull Time
2+ YOEHigh school diploma/GED, minimum 2 years customer service experience and 1 year call center experience, strong written and verbal English communication and interpersonal skills.
intranet
1mo
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Lead Patient Support-Afford
Whippany, New Jersey, United States
$22-$30/hr OnsiteFull Time
5+ YOEHigh school/GED required, associate/bachelor's preferred. 5+ years healthcare or case management in high-volume contact center. Experience with pharmacy benefits, insurance, or medical billing. Must meet quality standards.
3w
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Associate Care Lead, Global Customer Care (5 Days Onsite)
Ambler, Pennsylvania, United States
$60k-$70k/yr OnsiteFull Time
2+ YOE2–4+ years in customer support or customer success within SaaS, strong communication, problem-solving, relationship-building, experience with CRM/support tools, comfort with APIs/SSO, must reside within 50 miles of Ambler, PA; no visa sponsorship.
Salesforce, Service Now, Jira, APIs, Single Sign-On (SSO)
2w
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Lead Digital Support Specialist - Woodbridge (Hybrid)
Iselin, New Jersey, United States
$25-$31/hr HybridFull Time
5+ YOEHigh school diploma or GED and 5+ years of call center or banking experience. Requires digital banking knowledge, customer service, critical thinking, coaching, multitasking, and Microsoft Office proficiency.
Microsoft Office, Zoom, web conferencing, live chat, video chat, phone, online banking, mobile banking, bill pay, Zelle
2w
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Lead Digital Support Specialist - Woodbridge (Hybrid)
Iselin, New Jersey, United States
$25-$31/hr HybridFull Time
5+ YOEHigh school diploma or GED, 5+ years of call center or banking experience, digital banking knowledge, Microsoft Office proficiency, and strong customer service, coaching, communication, and problem-solving skills.
Microsoft Office, Zoom, Web conferencing
1mo
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Lead Customer Solutions Scientist
Wilmington or Spring House
$122k-$166k/yr OnsiteFull Time
3+ YOEAdvanced degree in life sciences,3+ years pharma/biotech experience,strong communication,customer-facing technical expertise,ability to design studies and support commercial implementation.
1mo
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Customer Experience Coordinator
Toms River, New Jersey, United States
$17-$17/hr OnsitePart Time
1+ YOE0.5+ MgmtLead front-end associates to deliver excellent customer service, train and mentor staff, handle POS/coverage, resolve customer issues, and support store operations; 1 year retail and 6 months leadership experience required.
3w
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Associate Care Lead, Global Customer Care (5 Days Onsite)
Ambler, Pennsylvania, United States
$60k-$70k/yr OnsiteFull Time
2+ YOE2–4+ years in customer support/success within SaaS, strong communication, problem-solving, relationship-building, comfortable with integrations/APIs/SSO, ability to manage priorities in a fast-paced environment.
Salesforce, Service Now, Jira, APIs, Single Sign-On (SSO)
4w
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Shift Lead
Philadelphia, Pennsylvania, United States
$18/hr OnsiteFull Time
Provide shift-level operational support at a car wash, direct team members, ensure safety and cleanliness, interact with customers; high school preferred; valid driver\u000fs license preferred; background check required.
Microsoft Excel
1w
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FT Lead PFS - 6474 (543464)
Perkasie, Pennsylvania, United States
OnsiteFull Time
Lead a retail store team while supporting customers, improving store operations, sharing ideas, and developing skills.
3mo
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Team Lead
Newark, New Jersey, United States
$80k-$152k/yr RemoteFull Time
5+ YOELead technical teams; 5+ years in technical resolution/support; strong communication with technical and customer stakeholders; ITIL/Six Sigma/PMP certifications; English fluent.
1mo
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VP, Global Support & Technical Success
Missouri or Texas or Tennessee or South Carolina or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or New Mexico or Utah
$225k-$255k/yr RemoteFull Time
10+ YOE10+ Mgmt10+ years leading global support or technical services, experience scaling AI-powered support operations, strong data and escalation management skills, bachelor’s degree or equivalent required.
Zendesk, Forethought, Gainsight, Gainsight CustomerOS, Salesforce, Staircase AI, Gainsight Health Scores
4w
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Shift Lead
Philadelphia, Pennsylvania, United States
$18/hr OnsiteFull Time
Provide operational support during shifts, direct team members per management, ensure safety and quality, perform cleaning/maintenance tasks, and pass background checks; high school preferred and valid driver’s license preferred.
Microsoft Excel
1mo
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Lead IT Support Specialist, Fulfillment Center
Allentown, Pennsylvania, United States
$20-$30/hr OnsiteFull Time
2+ YOEHigh school/GED and 2+ years IT customer-facing or technical support experience; experience with PCs, printers, RF hardware, Windows, MS Office, Windows Server, Unix/AIX, iSeries/AS400, vSphere/VMware; able to lift/transport equipment; willing to work varied shifts and travel up to 10%.
Microsoft Windows, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Internet Explorer, Windows Server, Unix, AIX, iSeries/AS400, vSphere, VMware, Visual Basic, HTML, PHP, ASP, Microsoft Access, SQL
1mo
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Senior Manager, Technical Support Engineering - Cloud
Livingston or New York or Sunnyvale or San Francisco or Bellevue
$198k-$264k/yr OnsiteFull Time
5+ YOE5+ Mgmt5+ years leading infrastructure or data center support, Linux administration, hardware diagnostics, GPU infrastructure familiarity, incident/escalation management, ticket systems experience, and metrics-driven ops.
Linux, Jira, Zendesk, NVIDIA A100/H100s
1w
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Work From Home - Client Support Manager
Elizabeth, New Jersey, United States
RemoteFull Time
Customer service dedication, strong communication and interpersonal skills, ability to lead and inspire teams, and commitment to professional growth.
Zoom
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