147 customer support manager jobs at 80 companies in Alliance, OH
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CUSTOMER SUPPORT MANAGER (CSM)
Vienna, Ohio, United States
$50k-$65k/yr OnsiteFull Time
High school diploma required (bachelor's preferred), proven customer support experience, Microsoft Office and Salesforce experience, strong communication, math, analytical and project management skills, detail-oriented.
Microsoft Office, Salesforce
1w
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Customer Support Representative
Sugarcreek, Ohio, United States
OnsiteFull Time
Strong written, verbal, technical, and organizational skills; computer proficiency, mechanical aptitude, math skills, and ability to manage customer inquiries, orders, and communications. Customer service experience preferred.
Microsoft Office
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Customer Support Engineer
Brooklyn Heights, Ohio, United States
OnsiteFull Time
7+ YOERequires specialist operational systems knowledge and minimum 7 years experience; vocational/technical education may be required; ability to propose process improvements and coach team members.
2mo
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Customer Support/Service Representative II
Mayfield Heights, Ohio, United States
$20-$25/hr OnsiteFull Time
1+ YOEHigh school diploma, 1+ year administrative or customer service experience, proficiency with CRM/ERP systems, strong communication and problem-solving, order management and shipment coordination.
CRM, ERP, SAP
2mo
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Office Support
Akron, Ohio, United States
$15/hr OnsiteTemporary
3+ YOEHigh school diploma/GED and a minimum of three years of responsible office support experience; strong office systems, typing, payroll, records, and customer-service skills; ability to coordinate staff and work under interruptions.
personal computer, printer, photocopier, facsimile, intercom PA system, security buzzer, scanner, calculator, typewriter, electronic transcription equipment
2mo
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Office Customer Service Manager
Akron, Ohio, United States
$48k-$64k/yr OnsiteFull Time
Property & casualty license and insurance agency experience required; strong communication, leadership, organizational skills, customer service and claims support; ability to coach staff; bilingual skills a plus.
1d
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Field Service Commissioning & Support Manager
Warren, Ohio, United States
$100k-$110k/yr FieldFull Time
5+ YOE5+ years in project management, field service, or technical sales support; technical troubleshooting of electrical and mechanical systems; PLC experience; engineering drawings; travel to customer sites.
Microsoft Teams, Microsoft Copilot, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft Project, Allen-Bradley PLCs, Studio 5000, Siemens PLC software, IFS CRM, IFS ERP, AS400, IBCS, oscilloscopes, DMMs, Hi-pots, frequency generators, PLCs
2w
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Customer Service Representative
Medina, Ohio, United States
OnsiteFull Time
1+ YOEProcess customer orders end-to-end, handle pricing/delivery inquiries, support sales managers; high school diploma, US citizenship, Spanish preferred, 1+ years customer service experience preferred.
Microsoft Excel
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Customer Service Representative
Brecksville, Ohio, United States
HybridFull Time
2+ YOESupports order-to-cash: order processing, customer inventory management, forecasting, master data maintenance, and data entry; Associate degree in Business Administration or 2+ years B2B experience.
Microsoft Word, Microsoft Excel, PowerPoint, SAP
1w
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Academic Support Services Technician
Parma, Ohio, United States
$20/hr OnsitePart Time
3+ YOEHigh school diploma or GED and 3 years of office, customer service, or desktop support experience. Requires Microsoft Suite skills, communication, accuracy, multitasking, and customer service abilities.
Microsoft Suite, Banner, OhioLINK
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Platform Onboarding Support Specialist
Tempe or Akron
$25-$27/hr HybridFull Time
1+ YOEHigh school/GED,1-3 years onboarding/implementation/customer success/technical support experience; strong communication, training, project management, and technical aptitude.
APIs, Salesforce, HubSpot, Zoho, Zendesk, Intercom, Asana, Trello, Notion
2w
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Subrogation Support Specialist
Hudson, Ohio, United States
$19-$22/hr HybridFull Time
Fleet Response: Provides specialized fleet accident management and insurance claims services.
Previous customer service or administrative experience; strong written and verbal communication; basic computer proficiency; ability to manage multiple priorities and maintain detailed documentation.
Microsoft Office
2w
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Revenue Cycle Customer Success & Implementation Specialist
Middleburg Heights, Ohio, United States
$50k-$60k/yr HybridFull Time
Requires strong organizational, analytical, and communication skills; ability to manage multiple projects, lead customer-facing implementations, support system integration, and understand remittance processing and ANSI transactions.
ANSI 835, ANSI 837, RemitMax, HARP, PAS
1w
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Support Lead Part Time
Parma, Ohio, United States
$12/hr OnsitePart Time
1+ YOEHigh school diploma or equivalent, 1+ year management experience, strong communication, multitasking, ability to lift ~25 lbs, flexible schedule including evenings and weekends.
2w
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Commercial Support Coordinator
North Canton, Ohio, United States
OnsiteFull Time
The Kenan Advantage Group: Transports bulk liquids and provides specialized logistics services across North America.
2+ YOE2+ years customer-facing experience; proficiency with CRM (Salesforce), Microsoft 365; strong written/verbal communication, attention to detail, and ability to manage customer onboarding and reporting.
Salesforce, KAG Trip Focus, Microsoft 365
1mo
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Project Manager
Canton, Ohio, United States
OnsiteFull Time
Customer-facing project management or sales support experience in industrial, data center, oil & gas or utility markets; project organization and time management; strong written and verbal communication; Microsoft Excel and Outlook; bachelor’s degree or equivalent experience.
Microsoft Excel, Microsoft Outlook
2w
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Fire Alarm & Security Operations Manager
Akron, Ohio, United States
OnsiteFull Time
Experienced manager to lead technicians and support staff, oversee installations/maintenance, manage P&L, ensure code compliance, drive customer satisfaction and operational excellence.
2mo
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Office Manager
Macedonia, Ohio, United States
OnsiteFull Time
2+ YOE2+ Mgmt2-4 years management or customer service experience (healthcare management preferred); degree in business or related field; strong MS Office and practice management systems; excellent communication and problem-solving; patient-first culture.
Microsoft Office, Practice management systems
1mo
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Wholesale Support Representative
Wadsworth, Ohio, United States
OnsiteFull Time
2+ YOE2+ years sales or customer service experience; strong communication, organization, problem-solving; B2B account management and order-entry experience; automotive technical background a plus.
ERP, WMS, OMS, Skype
1mo
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Assistant Manager I
Hermitage, Pennsylvania, United States
OnsitePart Time
Support store operations, customer service, merchandising, opening/closing, record keeping, loss prevention, supervise/train associates; ability to lift up to 55 lbs and perform frequent walking/standing.
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