606 customer support manager jobs at 326 companies in Ohio
2w
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Manager, Customer Support
California or Colorado or Georgia or Idaho or Illinois or Kansas or Massachusetts or Maryland or Michigan or Minnesota or New Jersey or New York or Ohio or Oregon or Pennsylvania or Rhode Island or Texas or Washington
$95k-$105k/yr RemoteFull Time
3+ YOE1+ MgmtRequires 3+ years in customer-facing technical support or client services and 1+ year in team leadership or management, plus technical troubleshooting, communication, process, automation, and runbook development skills.
AI
2mo
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CUSTOMER SUPPORT MANAGER (CSM)
Vienna, Ohio, United States
$50k-$65k/yr OnsiteFull Time
High school diploma required (bachelor's preferred), proven customer support experience, Microsoft Office and Salesforce experience, strong communication, math, analytical and project management skills, detail-oriented.
Microsoft Office, Salesforce
2mo
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Senior Manager of Customer Support
Alabama or Arizona or Connecticut or Florida or Georgia or Hawaii or Iowa or Illinois or Indiana or Kentucky or Louisiana or Maryland or Massachusetts or Michigan or Minnesota or Missouri or Montana or North Carolina or Nebraska or New Hampshire or New Jersey or Nevada or Ohio or Oregon or Pennsylvania or Rhode Island or Tennessee or Texas or Virginia or Washington or Wisconsin or Wyoming
RemoteFull Time
8+ YOE2+ MgmtBachelor’s degree, 8+ years of customer support experience, 2+ years managing teams, 5+ years leading SaaS support organizations, and experience with Salesforce, Agentforce, and JIRA.
Salesforce, Agentforce, JIRA, Claude, Electronic Health Records (EHR)
3w
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Manager, Customer Support (Remote)
Alabama or United States or West Jordan or Houston or Centreville or Texas or Carrollton or Ohio
RemoteFull Time
5+ YOE2+ MgmtRequires 5+ years in customer support, including 2+ years leading teams; strong leadership, communication, problem-solving, cross-functional collaboration, and support software experience. Bachelor's degree preferred.
Microsoft Office Suite, Salesforce, Zendesk, Jira
2w
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Senior Manager of Customer Support | Automotive Aftermarket
Austin or Dublin or Minneapolis or United States
HybridFull Time
10+ YOE5+ Mgmt10+ years in customer support, including 5+ years managing teams; 4+ years industry experience; bachelor's degree or equivalent; SaaS, cloud, eCommerce, AI, CRM, analytics, and enterprise customer leadership experience.
AI, SaaS, CRM, eCommerce, cloud, LinkedIn Learning
3d
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Customer Support Specialist
United States or Columbus
$52k/yr RemoteFull Time
Requires 1–3 years in customer support, SaaS, or related work; technical troubleshooting, communication, SLA management, customer training, and documentation skills. A BS/BA is preferred.
FMX, Zendesk, Microsoft Excel, G Suite, Planhat
1w
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Customer Support Representative
Alaska or Arkansas or Colorado or Delaware or Florida or Maine or Massachusetts or Michigan or Minnesota or New York or Ohio or Oklahoma or Pennsylvania or South Carolina or Texas or Utah or Virginia or Washington
RemoteFull Time
1+ YOE1+ year customer support or success experience preferred, with lodging software experience desirable. Requires strong English communication, troubleshooting, time management, composure, and ability to work on-call shifts.
Salesforce
3w
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Customer Support Associate- German
Eldoret or Ottawa or Penang or Columbus or Amsterdam or Nairobi or Toronto
RemoteFull Time
German and English fluency, customer or supplier support experience, strong communication and time management skills, computer proficiency with MS Office Suite and Google Applications, and ability to manage multiple priorities.
Microsoft Office Suite, Google Applications
3w
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Customer Support Specialist
Dublin, Ohio, United States
$42k-$45k/yr OnsiteFull Time
3+ YOE3+ years customer service or order management experience in manufacturing; strong communication, attention to detail, and proficiency with Microsoft Office and ERP systems.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Infor Visual ERP
1w
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Customer Support Specialist I (Remote)
California or Florida or Georgia or Illinois or Indiana or Minnesota or Montana or North Carolina or New Hampshire or New Jersey or New York or Ohio or Oregon or Pennsylvania or Virginia
$19-$21/hr RemoteFull Time
High school diploma or equivalent and customer support experience required. Strong phone, email, listening, communication, problem-solving, multitasking, and time management skills; CRM familiarity preferred.
1w
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Sr. Customer Support Specialist
Cuyahoga Falls, Ohio, United States
OnsiteFull Time
3+ YOERequires 3–5+ years of customer service, account management, or customer-facing operations experience, Salesforce CRM, analytical and troubleshooting skills, and strong communication. Manufacturing experience and AS400 or ERP preferred.
Salesforce CRM, AS400, ERP, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Outlook
3mo
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Customer Support Supervisor
Dayton, Ohio, United States
OnsiteFull Time
2+ YOE2 years customer relations experience, knowledge of LTL/transportation, supervisory experience preferred, strong communication and interpersonal skills, legally authorized to work in the U.S.
ISI Phone Reporting System, CISCO Finesse System
1w
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Customer Success Manager
Ohio or Michigan or Kentucky
$115k-$125k/yr FieldFull Time
3+ YOERequires 3–5 years in healthcare customer success, clinical support, field education, or account management; hospital stakeholder experience, project management, analytical skills, and extensive travel availability.
Salesforce, Tableau, Microsoft Office Suite, ERP
1mo
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Customer Service Manager
Van Wert, Ohio, United States
OnsiteFull Time
Manage daily branch operations and small team, perform order fulfillment and inventory tasks using ERP and RF scanners, provide customer support, lift 50 lbs, stand for full shifts; warehouse and customer service experience required.
ERP, RF scanners
5d
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Senior Customer Success Manager
Ohio, United States
$95k-$110k/yr RemoteFull Time
3+ YOERequires 3+ years in customer success or account management, including 3+ years supporting healthcare or government customers, complex stakeholder management, renewals, adoption, analytics, and cross-functional leadership.
Unite Us
6d
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Customer Service Manager, Services
Mason or Germany
OnsiteFull Time
3+ YOERequires 3–5 years in customer service, account management, customer success, sales support, or similar B2B work; Excel and ERP/CRM experience. Bachelor's degree preferred.
Microsoft Office, Microsoft Excel, ERP, CRM, Epicor
6d
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Customer Service Manager, Services
Mason, Ohio, United States
OnsiteFull Time
3+ YOERequires 3–5 years in customer service, account management, customer success, sales support, or similar B2B work. Bachelor's preferred. Requires Excel, ERP/CRM systems, communication, prioritization, and issue-resolution skills.
Microsoft Office, Microsoft Excel, Epicor, ERP, CRM
4d
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Manager, Customer Success (6)
Louisville or Oklahoma or Memphis or New Orleans or Kansas City or Detroit or St. Louis or Indianapolis or Cincinnati or Chicago
OnsiteFull Time
3+ YOERequires 3+ years in account or relationship management, business development, or client-facing work; multi-geographical customer support; strong communication and presentation skills; and a business-related bachelor's degree.
1mo
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Customer Success Manager
New York or Santa Barbara or Seattle or Columbus
$80k-$95k/yr OnsiteFull Time
3+ YOE3+ years affiliate/partnership marketing experience, bachelor's or equivalent, strong customer support track record, digital marketing knowledge, teamwork, problem-solving, and professional communication.
2d
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Customer Success Manager - State & Local
Kentucky or Indiana or Ohio or Tennessee or United States
$100k-$115k/yr RemoteFull Time
8+ YOERequires 8+ years of enterprise software or SaaS customer success/account management experience supporting public-sector customers, CRM experience, strong communication skills, a bachelor's degree or equivalent, and U.S. travel ability.
CRM, SFDC, HubSpot
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