516 customer support manager jobs at 280 companies in Antioch, IL
1w
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Manager, Customer Support
Chicago or North America
$103k-$113k/yr HybridFull Time
Customer support leadership experience in software or healthcare, proven people development and team-building success, operational data expertise, change management or process improvement experience, and cross-functional collaboration skills.
AI-enabled tools
2mo
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Manager, Customer Support
Chicago or Dallas or Atlanta
$75k-$105k/yr RemoteFull Time
5+ Mgmt5+ years leading contact center or customer support escalation teams; strong data analysis; experience with Jira, Confluence, Salesforce Service Cloud; ability to manage escalations, drive processes, and coach teams. Bachelor’s degree preferred.
Jira, Confluence, Salesforce Service Cloud
3mo
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Manager, Customer Support
Chicago, Illinois, United States
$109k-$130k/yr HybridFull Time
4+ YOE3+ Mgmt4+ years in customer support with 3+ years leading a team; strong communication; data-driven; experience with SaaS; remote/global collaboration.
1mo
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Customer Support Supervisor
Geneva, Illinois, United States
$66k-$80k/yr HybridFull Time
3+ YOESupervise non-exempt team, support order fulfillment and customer service, analyze data, implement process improvements; bachelor's degree or 3-5 years related experience; strong communication and Microsoft Office skills.
Microsoft Office
2mo
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Customer Service Support
Milwaukee, Wisconsin, United States
OnsiteFull Time
Customer-service mindset, proficiency with Microsoft Office, strong verbal/written communication, interpersonal and time-management skills, problem-solving ability; 1–2 years customer service or related experience preferred.
Microsoft Office
2d
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Customer Support Representative
Milwaukee, Wisconsin, United States
HybridFull Time
2+ YOEHigh school diploma or GED, 2+ years of customer service experience, English proficiency, strong communication, listening, analytical, problem-solving, time management, and technical learning skills.
Customer Relationship Management (CRM), Great Plains, Customer Support’s Knowledge Management System (KMS)
1mo
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Customer Support Specialist
Schaumburg or Georgia
$41k-$57k/yr HybridFull Time
1+ YOEHigh school diploma, 1+ year customer service experience in a high-volume environment, proficiency with Microsoft Office and Salesforce preferred, strong communication, math, time-management, and problem-solving skills.
Salesforce, FleetView, P2P, VIM, Microsoft Office
3w
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Technical Customer Support Lead
Addison, Illinois, United States
$98k-$108k/yr OnsiteFull Time
3+ YOEBachelor's degree or equivalent, 3+ years technical customer support or field service experience, mechanical aptitude, troubleshooting skills, service coordination, CRM and Microsoft Office proficiency, willingness to travel up to 20%.
Microsoft Office, Microsoft Dynamics, Salesforce, CRM, ERP
1mo
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Senior Customer Support Lead
Crum Lynne or Chicago
$83k-$120k/yr HybridFull Time
Experience managing 24x7 service desk teams with SLAs/KPIs, ITIL processes, performance management, staffing, metrics review, incident coordination, and cross-functional collaboration.
Remedy/ITSM, Salesforce
3mo
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FSQA Customer Support Manager
Aurora, Illinois, United States
$98k-$146k/yr OnsiteFull Time
OSI Group: Global food processing providing concept-to-table solutions.
5+ YOE5+ years in the food industry; strong analytical and communication skills; SAP QM experience; MS Office proficiency; travel up to 30%; BA/BS preferred; sensory evaluation desired.
SAP, Microsoft Office
2d
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Building Products Customer Support Specialist
Calgary or Downers Grove or Milwaukee or United States or China or Canada or United Arab Emirates or Mexico
OnsiteFull Time
3+ YOERequires 3–5 years in customer service or account management, strong communication, organization, problem-solving, and computer skills; experience with technical products, manufacturing, ERP, blueprints, or CAD is valued.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, JD Edwards ERP, Project Center NEXT, AutoCAD, eCommerce, EDI, Foxit, Adobe Editor
1mo
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Customer Success Manager
Chicago, Illinois, United States
$60k-$70k/yr HybridFull Time
2+ YOEManage customer onboarding, training, support and renewals; 2+ years in relationship-focused roles; strong communication, data comfort, CRM experience; coachable and proactive.
HubSpot, FullStory, Slack
1mo
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Customer Success Manager
Brookfield, Wisconsin, United States
OnsiteFull Time
3+ YOE3–5+ years in customer success, account management, SaaS implementation, technical sales, support, construction technology, or customer-facing B2B work; construction workflow knowledge and willingness to travel up to 50%.
ONE-KEY, mobile apps, SaaS, IoT, CRM, Salesforce, BIM
2mo
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Customer Success Manager
Chicago, Illinois, United States
HybridFull Time
SPARETECH: A software building AI-powered maintenance and spare-parts solutions to reduce MRO spend and optimize inventory for manufacturers.
1+ YOE1-3 years in Customer Success, Solutions Engineering, Support, or Technical Sales (software or manufacturing preferred); strong stakeholder management, problem-solving, product knowledge, and self-starter mindset.
6d
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Customer Success Manager
Chicago, Illinois, United States
$80k-$110k/yr HybridFull Time
3+ YOERequires 3+ years in financial services or fintech, 1+ year in sales, support, or account management, strong client relationship and communication skills, and knowledge of capital markets; bachelor's degree preferred.
4d
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CRM Support and Enablement Manager
Brookfield, Wisconsin, United States
OnsiteFull Time
4+ YOERequires 4–8 years in customer support or CX, support-function or people-management experience, enablement material development, ticketing-system experience, and strong communication skills.
HubSpot, HubSpot Service Hub, Zendesk, Intercom, Loom, Guru, Intercom Articles, LMS
1mo
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Client Support Manager
Plano or Buffalo Grove or Chicago or Philadelphia or Dallas
$79k-$89k/yr HybridFull Time
3+ YOEBachelor's degree preferred, 3+ years building or managing client relationships, excellent communication and relationship-building skills.
2w
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Customer Success Manager, User Engagement
Chicago or Kennesaw or Dallas or Indianapolis or Philadelphia or Waltham
$99k-$173k/yr HybridFull Time
5+ YOEBachelor's degree, 5+ years in SaaS customer success and healthcare knowledge required. Requires project management, CRM familiarity, clinical decision support knowledge, executive engagement, and excellent communication skills.
SaaS, clinical decision support (CDS), customer success platforms, CRMs
2mo
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Customer Success Manager – Tableau
Chicago or Atlanta or Seattle or Indianapolis
$123k-$186k/yr HybridFull Time
3+ YOE3+ years customer success or SaaS experience; strong consulting and communication skills; Tableau Desktop Specialist and Tableau Data Analyst certifications required; 3+ years supporting Tableau customers; working knowledge of Tableau Desktop, Cloud/Server, and Prep.
Tableau Desktop, Tableau Cloud, Tableau Server, Tableau Prep, Journey Builder, Commerce Promotions, Sales Cloud, Service Cloud, Salesforce
1w
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Manager, Tech Support
Vernon Hills, Illinois, United States
$85k-$95k/yr OnsiteFull Time
10+ YOERequires 10+ years in technical support or customer-service call centers, call-center management, leadership, communication, analytical problem-solving, and proficiency with MS Office and MS Excel.
Microsoft Office, Microsoft Excel, RingCentral, NetSuite
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