161 customer support manager jobs at 115 companies in Baldwin, WI
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Manager, Customer Support (Remote)
Bloomington or Amherst
RemoteFull Time
Neumo: Provides integrated software and payment solutions for government agencies.
5+ YOE2+ MgmtRequires 5+ years in customer support, including 2+ years leading teams, strong leadership and communication skills, problem-solving ability, and experience with cross-functional projects and support tools.
Senior Manager of Customer Support | Automotive Aftermarket
Austin or Dublin or Minneapolis or United States
HybridFull Time
Epicor: Provides industry-specific enterprise software for manufacturing and distribution.
10+ YOE5+ Mgmt10+ years in customer support, including 5+ years managing teams; 4+ years industry experience; bachelor's degree or equivalent; SaaS, cloud, eCommerce, AI, CRM, analytics, and enterprise customer leadership experience.
Rice Lake Weighing Systems: Manufacturer of industrial weighing and process control equipment.
4+ YOEManage high-volume incoming calls, perform accurate order entry, provide customer and internal department support, proficient with Microsoft Word/Excel/Outlook, strong communication, attention to detail; associate degree or 4+ years customer service experience preferred.
Microsoft Word, Microsoft Excel, Microsoft Outlook
Duluth or Rochester or Mankato or St. Cloud or Roseville or Burnsville or East Bethel or Monticello or Eau Claire or Sikeston
$45k-$60k/yrFieldFull Time
Nuss Truck & Equipment: Sells and services heavy-duty trucks and construction equipment.
5+ YOEHigh school diploma or equivalent, five years of industry parts and service experience, mechanical aptitude, customer service skills, Microsoft Office and CRM proficiency, and a valid driver's license.
Microsoft Word, Microsoft Excel, Microsoft Outlook, CRM systems
Catalytic Combustion Corporation: Designs and manufactures industrial emission control systems and catalysts.
High school diploma/GED required. Strong computer, phone, and email skills. 1-3 years customer service/dispatch/scheduling/coordination preferred. Experience with ERP/CRM and order management preferred.
Applied MaterialsNASDAQ: AMAT: Manufacturers of equipment for semiconductor and display production.
Performs Tier I procedures, preventative maintenance and wet cleans, basic diagnostics, kit management, customer-facing technical support, and follows safety and clean-room PPE requirements.
Cohesity: AI-powered data security and management software provider.
7+ YOEBachelor's degree,7–10 years support experience,leadership managing large technical teams,customer-facing escalation experience,cross-functional partnership,strong communication and presentation skills.
Trafera: Provides educational technology hardware and integrated IT support services.
6+ YOE3+ MgmtBachelor's degree or equivalent,6+ years in sales support/customer service,3+ years people management,experience with KPI-driven teams,SLA/quality focus,continuous improvement and training,ability to travel nationwide.
HubSpot, Infor Suite, Microsoft 365, Google Workspace
Kaleidoscope: Software for managing scholarship and grant programs.
2+ YOEExperience in customer support/CS with technical troubleshooting, proficiency with Intercom or Zendesk and Microsoft Office, ability to manage renewals/expansions, US work authorization, and pass a background check.
Intercom, Zendesk, Microsoft Office Suite, Salesforce
Jerry's Enterprises: Operates a network of grocery and specialty retail stores.
Customer service experience preferred, with front-end experience, knowledge of coupons, returns, security procedures, and cash register operations. Must provide friendly service and support team operations.
Shakopee or Eden Prairie or Chanhassen or Minneapolis
$65k-$113k/yrHybridFull Time
UPSNYSE: UPS: Global provider of package delivery and supply chain logistics.
0+ YOERequires 0–4 years in customer success, support, or related customer-facing roles, SMB account management experience, strong organization, data-driven thinking, and excellent written communication.
Robert HalfNYSE: RHI: Provides specialized staffing services and business consulting solutions globally.
2+ YOE2+ years business development experience in a metrics-driven environment, 1+ years administrative/customer support experience preferred, BA/BS preferred, working knowledge of Windows, Microsoft Office Suite and contact management apps, strong communication and sales skills.
Windows Operating System, Microsoft Office Suite, Salesforce
Interior Logic Group: Provides interior design and installation services for residential construction.
Customer-focused field role requiring strong interpersonal skills, building-trades knowledge, ability to work autonomously, and willingness to travel 25–40% to support stores and installers.
AO Garcia Agency: Sells life and supplemental health insurance to working families.
Requires customer service dedication, strong communication and interpersonal skills, team leadership ability, and commitment to professional growth and work-life balance.
Hoxhunt: AI-driven human risk management and cybersecurity training platform.
5+ YOE3+ Mgmt3–5 years leading technical/customer support, 5+ years in B2B SaaS support, strong communication, stakeholder management, escalation ownership, and technical familiarity with APIs/SSO/email infrastructure.
The Original Cakerie: Manufactures and distributes premium frozen cakes and dessert products.
2+ YOEBachelor's degree or equivalent experience; 2–5 years in IT support; technical troubleshooting, team leadership, root cause analysis, customer service, and 50% travel within the U.S. and Canada.
Microsoft 365, Microsoft Azure, Microsoft Active Directory, Microsoft Group Policy, ITIL
DuraMark Technologies: Manufacturer of durable digital labels and industrial safety decals.
Experienced customer-service/account support professional with strong communication, attention to detail, order management skills; NetSuite or ERP experience preferred; ability to review purchase orders and support customer portal onboarding.
Endologix: Minimally invasive therapies for treating complex vascular diseases.
2+ YOE2+ years industry experience in healthcare or medical device, strong customer service and sales support skills, proficiency with CRM/ERP/QMS and Microsoft Office, excellent communication and time management.
CRM, ERP, QMS, Microsoft Outlook, Microsoft Word, Microsoft Excel
Atlanta or Oakdale or La Vista or Scottsdale or St. Petersburg
$55k-$58k/yrHybridFull Time
Osaic: Provides wealth management services to independent financial advisors.
2+ YOE2+ MgmtMinimum 2 years related industry experience; management experience preferred; strong oral/written communication; ability to coach and manage advisor support agents; CRM/Salesforce familiarity; FINRA SIE and Series 7 preferred.