123 customer support manager jobs at 68 companies in Boardman, OH
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CUSTOMER SUPPORT MANAGER (CSM)
Vienna, Ohio, United States
$50k-$65k/yrOnsiteFull Time
Millwood: Designs and supplies pallets and unit load packaging systems.
High school diploma required (bachelor's preferred), proven customer support experience, Microsoft Office and Salesforce experience, strong communication, math, analytical and project management skills, detail-oriented.
All Lines Technology: Provides managed IT, cybersecurity, and cloud infrastructure solutions.
Customer-focused support with experience in customer service or help desk environments, strong organization and communication, ability to manage multiple tasks and follow escalation protocols.
Fire Fighter Sales & Service Co.: Provides commercial fire protection systems and safety equipment services.
Customer-focused support experience, strong organization and communication, ability to manage multiple tasks, familiarity with software systems, and experience with ticketing/escalation processes.
Akron Public Schools: Provides K-12 education and student support services in Akron.
3+ YOEHigh school diploma/GED and a minimum of three years of responsible office support experience; strong office systems, typing, payroll, records, and customer-service skills; ability to coordinate staff and work under interruptions.
personal computer, printer, photocopier, facsimile, intercom PA system, security buzzer, scanner, calculator, typewriter, electronic transcription equipment
Brady CorporationNYSE: BRC: Manufacturing industrial identification and workplace safety solutions.
Provide advanced product support for automated laser engraving and pin marking systems via phone, email, and case management; document and resolve cases with a goal of closing 90%; maintain professional customer relations; travel for training as needed.
Previous customer service or administrative experience; strong written and verbal communication; basic computer proficiency; ability to manage multiple priorities and maintain detailed documentation.
Securitas TechnologyNasdaq Stockholm: SECU B: Provides integrated electronic security and fire protection solutions.
Coordinating national projects, interfacing with project teams and customers, generating reports, tracking deliverables, escalating issues, and creating project schedules; strong analytical, communication, and advanced Microsoft Office skills.
Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Outlook, Microsoft Project
The Kenan Advantage Group: Transports bulk liquids and provides specialized logistics services across North America.
2+ YOE2+ years customer-facing experience; proficiency with CRM (Salesforce), Microsoft 365; strong written/verbal communication, attention to detail, and ability to manage customer onboarding and reporting.
IES HoldingsNASDAQ: IESC: Provider of integrated electrical and technology infrastructure services.
Customer-facing project management or sales support experience in industrial, data center, oil & gas or utility markets; project organization and time management; strong written and verbal communication; Microsoft Excel and Outlook; bachelor’s degree or equivalent experience.
Silco Fire & Security: Installs, maintains, and monitors fire protection and security systems.
Experienced manager to lead technicians and support staff, oversee installations/maintenance, manage P&L, ensure code compliance, drive customer satisfaction and operational excellence.
Hudec Dental: A family-owned dental practice focused on compassionate care for patients and staff.
2+ YOE2+ Mgmt2-4 years management or customer service experience (healthcare management preferred); degree in business or related field; strong MS Office and practice management systems; excellent communication and problem-solving; patient-first culture.
Dollar TreeNASDAQ: DLTR: Operates discount variety stores selling household and seasonal merchandise.
Support store operations, customer service, merchandising, opening/closing, record keeping, loss prevention, supervise/train associates; ability to lift up to 55 lbs and perform frequent walking/standing.
LucieNYSE: OSCR: Provider of health insurance quoting and enrollment technology solutions.
1+ YOE1+ year onboarding/implementation, customer success, or technical support experience; excellent verbal/written communication; ability to run trainings, manage multiple onboardings, and explain technical concepts.
Whistle Express Car Wash: Provider of express car wash and vehicle cleaning services.
Supervisory and customer-service experience, ability to train and coach staff, basic equipment maintenance, cash handling and sales support, strong communication skills.
BellStores: Operates a chain of gas stations and convenience stores.
Support store operations, coach and develop employees, ensure customer service and follow policies; strong communication, team building, multitasking, integrity required.
Specialty Hose Corporation: Manufactures and distributes custom metal and Teflon hose assemblies.
Experience in accounts receivable/accounts payable, ERP systems, customer/vendor portals, strong attention to detail, communication, organizational and data entry skills, and professional phone etiquette.
VestisNYSE: VSTS: Provider of uniforms and workplace supplies for businesses.
Valid driver’s license and clean driving record, minimum age 21, high school diploma or equivalent, customer service and basic computer skills, ability to lift 25–50+ lbs, route management and sales experience preferred.