73 customer support manager jobs at 54 companies in Bonham, TX
1w
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Senior Manager Customer Support - EzyVet Software
Frisco, Texas, United States
$130k-$141k/yr OnsiteFull Time
8+ YOEBachelor’s degree or equivalent experience; 8+ years of progressive leadership in customer support, customer experience, technical support, SaaS, healthcare technology, or software; global or multisite leadership and operational performance expertise.
Salesforce Service Cloud
2mo
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VP, Customer Support (US)
United States or Plano or Manila
$180k-$185k/yr HybridFull Time
10+ YOE5+ Mgmt10+ years progressive customer support leadership with 5+ years leading multi-tier support; experience with global/multi-site operations and offshore delivery; run 24x7 contact centers, proactive monitoring/NOC, escalation management, workforce management, and executive reporting; Bachelor's degree or equivalent.
NetSuite, Salesforce Service Cloud, ServiceNow, Zendesk, Datadog, SolarWinds, LogicMonitor, PRTG, ACD, ITIL
3w
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Client Support Manager
Plano or Buffalo Grove or Chicago or Philadelphia or Dallas
$79k-$89k/yr HybridFull Time
3+ YOEBachelor's degree preferred, 3+ years building or managing client relationships, excellent communication and relationship-building skills.
2mo
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Store Support
Celina, Texas, United States
OnsiteFull Time
Perform non-sales store support functions such as order fulfillment, lot/customer assistance, and administrative tasks; must be detail-oriented, have time-management skills, and work with little supervision.
1w
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Samsung Senior Technical Support Manager
Plano, Texas, United States
$110k/yr OnsiteFull Time
10+ YOEBachelor's degree or 10 years of technical support experience, telecommunications and mobile-device support experience, plus expertise in MDM, email, networking, mobile platforms, troubleshooting, and customer communication.
Mobile Device Management (MDM), Enterprise Mobility Management (EMM), Microsoft Exchange, Microsoft 365, Active Directory, Microsoft Intune, VMware Workspace ONE (AirWatch), SOTI, MobileIron, MaaS360, Samsung Knox, POP, IMAP, SMTP, ActiveSync, Windows, LDAP, DNS, Domain Controller (DC), TCP/IP, WiFi, VPN, LAN, WAN, Microsoft Excel, iOS, Android, BlackBerry
2w
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Manager, Sales Support
Plano, Texas, United States
OnsiteFull Time
3+ YOE3+ years customer-service experience, managerial experience leading coordinators, Microsoft Office proficiency, strong communication, multitasking, organization, and attention to detail.
Microsoft Office Suite, Khameleon, Project Spec, PlanGrid, Adobe Acrobat
2w
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Manager, Sales Support
Plano, Texas, United States
OnsiteFull Time
Furniture Marketing Group: Commercial office furniture dealer and workplace design provider.
3+ YOE3+ years customer-service experience, Microsoft Office proficiency, strong communication, multitasking, detail orientation, and ability to coordinate sales orders and vendor pricing.
Microsoft Office Suite, Khameleon, Project Spec, PlanGrid, Adobe Acrobat
2mo
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Application Support Engineer
McKinney, Texas, United States
OnsiteFull Time
Provide technical support for UCaaS/VoIP platform, diagnose VoIP/PBX/SIP/network and hardware issues, manage Zendesk tickets, meet SLAs, participate in on-call rotation, and communicate clearly with customers.
VoIP, PBX, SIP, Zendesk, Cfax, IP phones
3w
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Supervisory Team Lead, Software Support
Plano, Texas, United States
OnsiteFull Time
Supervisory experience preferred; strong customer service, communication, analytical and problem-solving skills; SQL proficiency; familiarity with Zendesk, JIRA/Jira Service Management and ITIL/ITSM; onboarding and training experience.
SQL, Zendesk, JIRA, Jira Service Management, ITIL, ITSM
2mo
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Mainframe Technical Support Engineer - Storage Management
Plano or Princeton or Lisle or Pittsburgh
$73k-$117k/yr OnsiteFull Time
3+ YOEBachelor's +5 years or Master's +3 years in mainframe support or systems programming; expertise with z/OS ecosystem, storage management, case management, strong communication and customer service skills; legal right to work in the US.
z/OS, z/VM, z/VSE, JCL, ISPF, REXX, USS, SMP/E, zOSMF, DFHSM, DFSMS, RMM, CA 1 Flexible Storage, Vantage, Disk Backup and Restore, Allocate, IEBCOPY, IDCAMS, IEBGENER, Knowledge Centered Service (KCS)
2w
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Onsite Support Specialist - McKinney
Irving or McKinney or Arizona or New Mexico or Texas or Louisiana
OnsiteFull Time
3+ YOE3+ MgmtRequires 3–5+ years of warehouse, operations, onsite services, or distribution leadership; strong SAP proficiency; customer relationship, communication, organizational, and time-management skills; and a valid driver's license.
SAP
1mo
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Reputation Manager
Plano, Texas, United States
$65k-$85k/yr HybridFull Time
2+ YOE2–4 years in customer support/community/reputation roles; strong written communication, problem-solving, and independent judgment; experience with review platforms and cross-functional escalation.
Zendesk, Intercom, Sprout Social, App Store, Google Play, Trustpilot, G2, BBB
1mo
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Sr. Manager, Next Level Help, Intuit Enterprise Suite
Atlanta or Frisco or Mountain View or San Diego
HybridFull Time
8+ YOE3+ Mgmt8+ years in customer support/customer success/technical services leadership with 3+ years managing managers; Bachelor's required; experience building Tier 3/escalation functions; domain experience with mid-market SaaS accounting/payroll/payments; data-fluent and strong executive communication; up to 15% travel.
Intuit Enterprise Suite, QuickBooks, NetSuite, Sage Intacct
3w
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Enterprise Technical Account Manager (on-site)
Plano, Texas, United States
OnsiteFull Time
7+ YOE7+ years supporting enterprise customers in TAM/AM/PM/Customer Success roles; experience with SaaS deployments, enterprise rollouts, Jira/ServiceNow; strong project management and communication; bachelor’s degree or equivalent work experience; eligible to work in the U.S.
Jira, ServiceNow
6d
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Treasury Management Operations Specialist (Client Support)
Plano, Texas, United States
OnsiteFull Time
3+ YOE5+ MgmtRequires 3 years of Treasury Management Client Support experience; supervisory experience preferred. Requires Microsoft Office proficiency, troubleshooting, team leadership, process improvement, and strong client communication skills.
Microsoft Office, Microsoft Excel, Microsoft Word
1mo
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Assistant Site Manager
McKinney, Texas, United States
OnsiteFull Time
Ability to support site operations, train and coach team members, manage scheduling, ensure equipment/safety standards, provide excellent customer service, and support sales/promotions.
3mo
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Assistant Store Manager
Sherman, Texas, United States
OnsiteFull Time
Supports Store Manager in sales, customer service, store operations; leads team; hires and trains staff; bilingual encouraged.
2mo
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Office Manager - State Farm Agent Team Member
McKinney, Texas, United States
$50k-$75k/yr HybridFull Time
5+ YOEFive+ years in marketing, sales, and customer service; bilingual in Spanish; Property & Casualty and Life & Health licenses; bachelor's degree.
Windows
2w
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Assistant Store Manager - Soma
Allen, Texas, United States
OnsiteFull Time
Support store sales and operations, manage payroll and inventory, coach and develop staff, ensure compliance and customer service; high school diploma and retail management experience preferred.
2mo
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Assistant Manager II
Wylie, Texas, United States
OnsiteFull Time
Support store operations, customer service, merchandising, inventory, cash protection, supervise and train associates; high school diploma preferred; store management experience preferred; must lift up to 55 lbs and perform physical tasks; strong communication and problem-solving skills.
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