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1,330 customer support manager jobs at 685 companies in Texas

2d
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Customer Support Manager
Chicago or Texas or Indiana or Illinois
$65k-$75k/yr OnsiteFull Time
Motorola Solutions
Motorola SolutionsNYSE: MSI: Provides mission-critical communications and public safety technology.
3+ YOEBachelor's degree or 3+ years in field engineering, customer service, customer support, sales support, or account management; analytical, communication, modeling, presentation, and project skills required.
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3w
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Manager, Customer Support
Houston, Texas, United States
$90k-$110k/yr HybridFull Time
PCS Software
PCS Software: Transportation management software for carriers, brokers, and shippers.
5+ YOE2+ Mgmt5+ years in B2B SaaS customer/technical support, 2+ years people management, experience improving support operations, data-driven, excellent communication, Houston-based for hybrid schedule, up to 20% travel.
Rovo, Claude, Microsoft Copilot, Salesforce, Zoom Contact Center, Confluence, JIRA, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, PCS TMS
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2mo
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Manager, Customer Support
Chicago or Dallas or Atlanta
$75k-$105k/yr RemoteFull Time
Applied Systems
Applied Systems: Cloud-based software for insurance agency and brokerage management.
5+ Mgmt5+ years leading contact center or customer support escalation teams; strong data analysis; experience with Jira, Confluence, Salesforce Service Cloud; ability to manage escalations, drive processes, and coach teams. Bachelor’s degree preferred.
Jira, Confluence, Salesforce Service Cloud
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6d
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Manager, Customer Support (Remote)
Alabama or United States or West Jordan or Houston or Centreville or Texas or Carrollton or Ohio
RemoteFull Time
Neumo
Neumo: Provides integrated software and payment solutions for government agencies.
5+ YOE2+ MgmtRequires 5+ years in customer support, including 2+ years leading teams; strong leadership, communication, problem-solving, cross-functional collaboration, and support software experience. Bachelor's degree preferred.
Microsoft Office Suite, Salesforce, Zendesk, Jira
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1w
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Customer Support & Services Manager
Grand Prairie, Texas, United States
OnsiteFull Time
Safran
SafranEuronext Paris: SAF: Designs, manufactures, and supports aircraft engines and aerospace systems.
8+ YOEBachelor's degree and 8+ years in aerospace aftermarket sales or customer support; strong negotiation, pricing, account development, and commercial acumen required.
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1w
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Senior Manager Customer Support - EzyVet Software
Frisco, Texas, United States
$130k-$141k/yr OnsiteFull Time
IDEXX Laboratories
IDEXX LaboratoriesNASDAQ: IDXX: Develops diagnostic tests, equipment, and software for veterinary medicine.
8+ YOEBachelor’s degree or equivalent experience; 8+ years of progressive leadership in customer support, customer experience, technical support, SaaS, healthcare technology, or software; global or multisite leadership and operational performance expertise.
Salesforce Service Cloud
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1d
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Senior Manager of Customer Support | Automotive Aftermarket
Austin or Dublin or Minneapolis or United States
HybridFull Time
Epicor
Epicor: Provides industry-specific enterprise software for manufacturing and distribution.
10+ YOE5+ Mgmt10+ years in customer support, including 5+ years managing teams; 4+ years industry experience; bachelor's degree or equivalent; SaaS, cloud, eCommerce, AI, CRM, analytics, and enterprise customer leadership experience.
AI, SaaS, CRM, eCommerce, cloud, LinkedIn Learning
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3w
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Customer Support Manager (Super Puma)
Grand Prairie, Texas, United States
OnsiteFull Time
Airbus
AirbusEuronext Paris: AIR: Designs and manufactures commercial and military aircraft and space systems.
10+ YOEBachelor's or equivalent experience; 10+ years in customer service/repairs/logistics; 6+ years helicopter/aviation experience; familiar with aviation maintenance methods; US work authorization; ability to travel.
Microsoft Office Suite, Google Suite, maintenance management systems
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4w
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Customer Support Representative
Austin, Texas, United States
$25-$30/hr OnsiteFull Time
Rose Dental Group
Rose Dental Group: Provides high-quality family and cosmetic dentistry services.
0+ YOEExperience in customer support, strong communication and problem-solving, CRM proficiency, ability to manage priorities under pressure, high school diploma or equivalent.
CRM
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3w
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Customer Support Representative
Austin, Texas, United States
OnsiteFull Time
Closinglock
Closinglock: Software platform preventing fraud in real estate transactions.
2+ YOE2+ years customer or technical support experience, strong written/verbal communication, problem-solving, experience with Salesforce or Intercom, basic HTML, ability to manage multiple inquiries.
Salesforce, Intercom, HTML
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2mo
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Customer Support Specialist
Houston, Texas, United States
OnsiteFull Time
VMC Group
VMC Group: Manufacturer of vibration isolation and seismic control solutions.
Customer support experience (1–2 years preferred), high school diploma required; proficiency with Microsoft Office, CRM and ERP systems (Epicor a plus); strong communication, organization, and order-management skills.
Microsoft Office, CRM, ERP, Epicor
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2mo
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Customer Support Manager-Tier 2 (Austin, TX)
Austin, Texas, United States
$77k-$128k/yr RemoteFull Time
Fortive
FortiveNYSE: FTV: Manufactures professional instrumentation, industrial tools, and specialized software.
5+ YOE2+ Mgmt5+ years SaaS support with 2+ years leadership; strong troubleshooting across databases and cloud apps; Jira, Salesforce, Zendesk; excellent communication and collaboration; Agile a plus.
Jira, Salesforce, Zendesk, Databases, Application Servers, Cloud Technologies
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2mo
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Customer Support Manager-Tier 2 (Austin, TX)
Austin or United States
$77k-$128k/yr OnsiteFull Time
Fortive
FortiveNYSE: FTV: Industrial technology conglomerate providing critical instrumentation, software, and safety solutions.
5+ YOE2+ Mgmt5+ years in technical/product support (2+ years leadership); strong troubleshooting across databases, app servers, and cloud; experience with Jira/Salesforce/Zendesk; excellent communication and cross-functional collaboration.
Jira, Salesforce, Zendesk
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1mo
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Customer Support Representative (Hybrid)
Houston, Texas, United States
HybridFull Time
Homebase
Homebase: Provides scheduling, payroll, and HR software for hourly teams.
1+ YOE1–3 years customer service/support/call-center experience; strong written and verbal communication; comfort with web and mobile apps; ability to manage time in a queue-based environment; willingness to use AI tools.
Homebase
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2mo
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VP, Customer Support (US)
United States or Plano or Manila
$180k-$185k/yr HybridFull Time
Enseo
Enseo: Provides in-room entertainment and technology solutions for the hospitality industry.
10+ YOE5+ Mgmt10+ years progressive customer support leadership with 5+ years leading multi-tier support; experience with global/multi-site operations and offshore delivery; run 24x7 contact centers, proactive monitoring/NOC, escalation management, workforce management, and executive reporting; Bachelor's degree or equivalent.
NetSuite, Salesforce Service Cloud, ServiceNow, Zendesk, Datadog, SolarWinds, LogicMonitor, PRTG, ACD, ITIL
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3w
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Customer Support Representative
Rhome, Texas, United States
$23/hr OnsiteFull Time
A-Gas
A-Gas: Supplies and provides lifecycle management for refrigerants and gases.
2+ YOEHigh school diploma or equivalent, minimum 2 years customer service/account management experience, AP/AR experience preferred, proficiency with Microsoft Office, SAP, Salesforce, strong communication and multitasking skills.
Microsoft Office, SAP, Salesforce
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3w
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Director, Customer Technical Support
Waterloo or Pleasant Grove or San Antonio or Eden Prairie
$164k-$246k/yr OnsiteFull Time
Arctic Wolf
Arctic Wolf: Provides cloud-native security operations and managed threat detection.
12+ YOE5+ MgmtSenior leader with extensive IT/ networking experience to lead global customer technical support, scale infrastructure and service capabilities, work with cloud/AWS, ITSM tools, and manage escalations and incident communications.
AWS, Jira, ServiceNow, BMC, IBM Tivoli, Zendesk
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2mo
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Support Manager
Hyderabad or Houston or United States or India or Australia or New Zealand
OnsiteFull Time
Innovapptive
Innovapptive: Connected worker platform for industrial maintenance and operations.
4+ YOE1+ Mgmt4+ years technical support (including 1+ year lead), enterprise SaaS support, troubleshooting (logs, reproduction, RCA), process design for triage/SLA/escalation, strong customer communication, and team building/mentoring.
Jira Service Desk, Sentry, Mixpanel, CloudWatch, Grafana, mWorkOrder, mInventory, mRounds, iMaintenance, Node.js, MongoDB, RabbitMQ, AWS, SAP S/4HANA, Maximo, React Native, iOS, Android
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2mo
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Manager, Technical Customer Support, Focused Services
United States or Texas
$131k-$211k/yr OnsiteFull Time
Palo Alto Networks
Palo Alto NetworksNASDAQ: PANW: Provides enterprise-grade network, cloud, and endpoint security software.
8+ YOE3+ Mgmt8+ years in technical support; 3+ years in management; strong leadership, crisis and incident management, and cross-functional collaboration.
Salesforce, ServiceNow, JIRA, ITIL
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1w
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On Wing Support Customer Support Planner
Grand Prairie, Texas, United States
OnsiteFull Time
GE Aerospace
GE AerospaceNYSE: GE: Designs and manufactures jet engines and aerospace systems.
3+ YOE3+ years aircraft engine maintenance operations experience (or HS+4+ years), familiarity with FAR-145 repair station operations, A&P license preferred, SAP and Excel proficiency, bachelor\u0002s degree or equivalent experience, ability to support off-hour AOGs and flexible shifts.
SAP, Microsoft Excel
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