319 customer support manager jobs at 183 companies in Cinco Ranch, TX
3w
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Manager, Customer Support
Houston, Texas, United States
$90k-$110k/yr HybridFull Time
5+ YOE2+ Mgmt5+ years in B2B SaaS customer/technical support, 2+ years people management, experience improving support operations, data-driven, excellent communication, Houston-based for hybrid schedule, up to 20% travel.
Rovo, Claude, Microsoft Copilot, Salesforce, Zoom Contact Center, Confluence, JIRA, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, PCS TMS
2mo
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Customer Support Specialist
Houston, Texas, United States
OnsiteFull Time
Customer support experience (1–2 years preferred), high school diploma required; proficiency with Microsoft Office, CRM and ERP systems (Epicor a plus); strong communication, organization, and order-management skills.
Microsoft Office, CRM, ERP, Epicor
1mo
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Customer Support Representative (Hybrid)
Houston, Texas, United States
HybridFull Time
1+ YOE1–3 years customer service/support/call-center experience; strong written and verbal communication; comfort with web and mobile apps; ability to manage time in a queue-based environment; willingness to use AI tools.
Homebase
2mo
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Support Manager
Hyderabad or Houston or United States or India or Australia or New Zealand
OnsiteFull Time
4+ YOE1+ Mgmt4+ years technical support (including 1+ year lead), enterprise SaaS support, troubleshooting (logs, reproduction, RCA), process design for triage/SLA/escalation, strong customer communication, and team building/mentoring.
Jira Service Desk, Sentry, Mixpanel, CloudWatch, Grafana, mWorkOrder, mInventory, mRounds, iMaintenance, Node.js, MongoDB, RabbitMQ, AWS, SAP S/4HANA, Maximo, React Native, iOS, Android
1mo
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Customer Support Technician
Nassau Bay or Houston
OnsiteFull Time
5+ YOEHigh school diploma (associate preferred), 5+ years enterprise IT support, hands‑on desktop/laptop deployment, help desk ticketing and remote support experience, patch management, asset tracking, and strong troubleshooting and communication skills.
1mo
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Customer Delivery Manager
Spring or Heredia or Tlaquepaque
$105k-$162k/yr OnsiteFull Time
10+ YOE10+ years experience; degree in Computer Science/IT/Business or equivalent work experience; experience in ITIL/ITSM, customer support, and account management; strong communication and leadership skills.
ITIL, ITSM
1mo
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Customer Experience Support Specialist
Houston, Texas, United States
HybridFull Time
Experience with survey/feedback platforms and listing management tools preferred; bachelor's degree in related field preferred; strong collaboration, data management, and administrative skills.
Medallia, Qualtrics, QuestionPro, Google Business Profile, Birdeye, Apple Business Connect
2mo
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AMS Customer Support Labor Strategy
Spring, Texas, United States
$116k-$182k/yr OnsiteFull Time
10+ YOE10+ years project management experience preferred, degree in business or related field recommended, PMP preferred; strong finance, project planning, stakeholder management, and process improvement skills.
Microsoft Project, Agile Methodology, Customer Relationship Management
2mo
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AMS Customer Support Labor Strategy
Spring or Houston
$116k-$182k/yr OnsiteFull Time
10+ YOESenior project leader with 10+ years' experience managing large, complex internal projects; financial management, stakeholder engagement, project planning, and mentoring. PMP preferred; Bachelor's or Graduate degree recommended.
Microsoft Project
1w
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Customer Success Manager
Houston, Texas, United States
$85k-$115k/yr RemoteFull Time
Bachelor's in relevant agricultural/environmental field, CRM and SaaS experience, precision ag data familiarity, strong communication and data analysis skills; ability to support sales and manage client projects.
CRM, Salesforce, HubSpot, FMIS, GIS, Power BI, Tableau, SaaS
1w
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Customer Solutions Team Manager
Atlanta or Boston or Chicago or Dallas or Denver or Detroit or Houston or Los Angeles or New York City or Philadelphia or Sacramento or San Diego or San Francisco or San Jose or Seattle
$110k-$135k/yr RemoteFull Time
7+ YOE2+ MgmtRequires 7+ years in customer support or experience, 2–3 years managing, experience managing managers or senior agents, strong leadership and analytics skills, driver's license, passport, and bachelor's degree or equivalent.
3w
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Producer Support Manager - Houston, Texas
Houston, Texas, United States
OnsiteFull Time
1+ YOEPrior customer service management and insurance experience (1-2 years), proficient in Microsoft Office, bilingual Spanish required, excellent communication and relationship skills, willing to work onsite and travel locally.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
2w
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Manager, Support Operations
Houston, Texas, United States
RemoteFull Time
5+ YOE2+ Mgmt5+ years contact center operations experience with 2+ years WFM/QA/CX operations leadership; forecasting/scheduling platform experience; strong analytics and executive reporting skills.
Assembled, Zendesk
1mo
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Customer Success Manager (CSM) - SAP Next Gen - SAP Academy for Customer Success - Houston (Hybrid) (456961)
Houston or San Ramon
$78k-$181k/yr HybridFull Time
2+ YOERequires 2–3 years supporting customers and driving business transformation, strategic guidance, issue resolution, project management, business acumen, AI fundamentals, and English proficiency.
SAP Finance, S/4HANA, SAP SuccessFactors, SAP Supply Chain Management (SCM), SAP Customer Experience (CX), SAP Business Technology Platform (BTP), SAP Business Data Cloud (BDC), SAP Business Process Management, SAP Business Process Automation
1w
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Customer Fulfillment
Houston or Greenwood or Richmond or Warminster
$28-$33/hr HybridFull Time
3+ YOEAssociate degree in business or related field, 3+ years in customer service, coordination, logistics, or project support, and experience managing customer touchpoints, scheduling, escalation, and fulfillment dependencies.
OneCRM, One4AL, OneService, ServiceNow, Pymetrics, ATS, AMDC
2d
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Work From Home - Client Support Manager
Houston, Texas, United States
RemoteFull Time
Customer service dedication, strong communication and interpersonal skills, ability to lead and inspire teams, and commitment to professional growth.
Zoom
3w
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CSSC Manager, OEM Technical Solutions
Oakville or Apodaca or Aurora or Brookshire or Fresno or Lenexa
$96k-$149k/yr HybridFull Time
5+ YOE3+ MgmtBachelor's or equivalent (5+ years) or relevant experience, 3+ years management in technical sales support/application engineering, customer-focused leadership, SAP experience, Spanish language a plus, must be authorized to work without sponsorship.
SAP (CRM/C4C/SD)
2w
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Product Support Sales Manager
Houston, Texas, United States
OnsiteFull Time
3+ YOE3+ MgmtLead sales team, develop strategic sales plans, manage territory customer relationships; bachelor\u0002s degree (or equivalent experience), minimum 3 years industry experience, demonstrated sales management and service-operations experience.
4w
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Customer Experience Coordinator
Houston, Texas, United States
$14-$15/hr OnsitePart Time
1+ YOE0.5+ Mgmt1 year retail and 6 months leadership experience; ability to train and mentor associates, manage front-end operations, handle customer issues, and support POS/register coverage.
POS
1mo
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Customer Service Representative
La Porte, Texas, United States
OnsiteFull Time
1+ YOEProvide customer support via phone/email/in-person, counter sales experience (1+ year), proficiency with Microsoft Office, Adobe Acrobat and Bid Manager, strong communication and follow-up skills, high school diploma/GED required.
Microsoft Office, Adobe Acrobat, Bid Manager, SAP, AutoCAD, Microsoft Excel, ERP systems, BI reporting tools
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