266 customer support manager jobs at 168 companies in Cleveland, TX
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Manager, Customer Support
Houston, Texas, United States
$90k-$110k/yr HybridFull Time
5+ YOE2+ Mgmt5+ years in B2B SaaS customer/technical support, 2+ years people management, experience improving support operations, data-driven, excellent communication, Houston-based for hybrid schedule, up to 20% travel.
Rovo, Claude, Microsoft Copilot, Salesforce, Zoom Contact Center, Confluence, JIRA, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, PCS TMS
2mo
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Customer Support Specialist
Houston, Texas, United States
OnsiteFull Time
Customer support experience (1–2 years preferred), high school diploma required; proficiency with Microsoft Office, CRM and ERP systems (Epicor a plus); strong communication, organization, and order-management skills.
Microsoft Office, CRM, ERP, Epicor
2mo
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Support Manager
Hyderabad or Houston or United States or India or Australia or New Zealand
OnsiteFull Time
4+ YOE1+ Mgmt4+ years technical support (including 1+ year lead), enterprise SaaS support, troubleshooting (logs, reproduction, RCA), process design for triage/SLA/escalation, strong customer communication, and team building/mentoring.
Jira Service Desk, Sentry, Mixpanel, CloudWatch, Grafana, mWorkOrder, mInventory, mRounds, iMaintenance, Node.js, MongoDB, RabbitMQ, AWS, SAP S/4HANA, Maximo, React Native, iOS, Android
1mo
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Customer Support Technician
Nassau Bay or Houston
OnsiteFull Time
5+ YOEHigh school diploma (associate preferred), 5+ years enterprise IT support, hands‑on desktop/laptop deployment, help desk ticketing and remote support experience, patch management, asset tracking, and strong troubleshooting and communication skills.
1mo
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Customer Experience Support Specialist
Houston, Texas, United States
HybridFull Time
Experience with survey/feedback platforms and listing management tools preferred; bachelor's degree in related field preferred; strong collaboration, data management, and administrative skills.
Medallia, Qualtrics, QuestionPro, Google Business Profile, Birdeye, Apple Business Connect
1d
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Customer Success Manager
Houston, Texas, United States
$90k-$157k/yr HybridFull Time
3+ YOEThree years in client service, account management, customer success, or sales support; iLien experience; proficiency with Microsoft Office, Salesforce.com, and project tools; strong communication, analysis, and cross-functional skills.
Pricing Central, Verifile, iLien platform, Account Tools, Microsoft Office, Salesforce.com, Smartsheet, Microsoft PowerPoint, Microsoft Word, Microsoft Excel, Microsoft Outlook
2mo
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AMS Customer Support Labor Strategy
Spring or Houston
$116k-$182k/yr OnsiteFull Time
10+ YOESenior project leader with 10+ years' experience managing large, complex internal projects; financial management, stakeholder engagement, project planning, and mentoring. PMP preferred; Bachelor's or Graduate degree recommended.
Microsoft Project
2mo
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AMS Customer Support Labor Strategy
Spring or Houston
$116k-$182k/yr OnsiteFull Time
10+ YOE10+ years project management experience recommended; responsible for delivering large, complex internal projects, managing project financials, stakeholder relationships, and mentoring; PMP preferred; degree in business or related field recommended.
Agile Methodology, Microsoft Project
1w
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Customer Success Manager
Houston, Texas, United States
$85k-$115k/yr RemoteFull Time
Bachelor's in relevant agricultural/environmental field, CRM and SaaS experience, precision ag data familiarity, strong communication and data analysis skills; ability to support sales and manage client projects.
CRM, Salesforce, HubSpot, FMIS, GIS, Power BI, Tableau, SaaS
1w
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Customer Solutions Team Manager
Atlanta or Boston or Chicago or Dallas or Denver or Detroit or Houston or Los Angeles or New York City or Philadelphia or Sacramento or San Diego or San Francisco or San Jose or Seattle
$110k-$135k/yr RemoteFull Time
7+ YOE2+ MgmtRequires 7+ years in customer support or experience, 2–3 years managing, experience managing managers or senior agents, strong leadership and analytics skills, driver's license, passport, and bachelor's degree or equivalent.
3w
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Producer Support Manager - Houston, Texas
Houston, Texas, United States
OnsiteFull Time
1+ YOEPrior customer service management and insurance experience (1-2 years), proficient in Microsoft Office, bilingual Spanish required, excellent communication and relationship skills, willing to work onsite and travel locally.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
3w
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Manager, Support Operations
Houston, Texas, United States
RemoteFull Time
5+ YOE2+ Mgmt5+ years contact center operations experience with 2+ years WFM/QA/CX operations leadership; forecasting/scheduling platform experience; strong analytics and executive reporting skills.
Assembled, Zendesk
6d
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Work From Home - Client Support Manager
Houston, Texas, United States
RemoteFull Time
Customer service dedication, strong communication and interpersonal skills, ability to lead and inspire teams, and commitment to professional growth.
Zoom
4d
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882 - Account Support Manager
Houston, Texas, United States
FieldFull Time
3+ YOEHigh school diploma required; 3–5 years in NDT, inspection, industrial services, account management, project coordination, or operations preferred. Requires customer coordination, communication, organization, and Microsoft Office proficiency.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft Teams, ERP, CRM
2w
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Product Support Sales Manager
Houston, Texas, United States
OnsiteFull Time
3+ YOE3+ MgmtLead sales team, develop strategic sales plans, manage territory customer relationships; bachelor\u0002s degree (or equivalent experience), minimum 3 years industry experience, demonstrated sales management and service-operations experience.
3w
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Customer Service Representative
Houston, Texas, United States
$10-$25/hr OnsiteFull Time
Provide prompt customer service, manage high-volume calls and written correspondence, perform clerical and administrative support, handle receivables/payables and data entry, and maintain organized workspaces.
1mo
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Customer Success Manager (CSM) - SAP Academy for Customer Success - Houston (Hybrid)
Houston, Texas, United States
$78k-$181k/yr HybridFull Time
2+ YOE2–3 years supporting customers or consulting, ability to drive retention/renewals, strong business acumen, AI fundamentals knowledge, customer-facing and problem-solving skills.
SAP Business Technology Platform (BTP), SAP Business Data Cloud (BDC)
2w
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Store Support Supervisor (Customer Service, Front End Support) - Full Time
Houston, Texas, United States
$16-$29/hr OnsiteFull Time
1+ YOESupervisory retail experience, train and develop team members, product and regulatory knowledge, proficiency with Microsoft Office and email, able to lift 50 lbs, flexible schedule including nights/weekends/holidays.
Microsoft Office, Email
1mo
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Customer Service Representative
La Porte, Texas, United States
OnsiteFull Time
1+ YOEProvide customer support via phone/email/in-person, counter sales experience (1+ year), proficiency with Microsoft Office, Adobe Acrobat and Bid Manager, strong communication and follow-up skills, high school diploma/GED required.
Microsoft Office, Adobe Acrobat, Bid Manager, SAP, AutoCAD, Microsoft Excel, ERP systems, BI reporting tools
2mo
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Customer Experience Supervisor
Conroe, Texas, United States
HybridFull Time
Supervisory experience in service/support operations, contact center knowledge, strong verbal/written communication, performance management, coaching, KPI tracking and data analysis.
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