122 customer support manager jobs at 82 companies in Cocoa, FL
6h
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Customer Success Manager
Orlando, Florida, United States
RemoteFull Time
5+ YOEBachelor's STEM degree, 5+ years in Customer Success, Technical Account Management, Systems Support, or Enterprise Software Support; technical systems expertise and complex B2B relationship management.
Salesforce, Zendesk, ServiceNow, Jira, CRM, NPS
1w
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Technical Support Manager
Heathrow or Roseville
$112k-$140k/yr HybridFull Time
7+ YOEBachelor's degree,7–10 years support experience,leadership managing large technical teams,customer-facing escalation experience,cross-functional partnership,strong communication and presentation skills.
1mo
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Manager, Client Support
Orlando, Florida, United States
OnsiteFull Time
8+ YOE2+ Mgmt8 years total experience; 2-3 years leadership; 4 years customer service/call center experience; Bachelor’s or equivalent; strong communication, coaching, KPI tracking; willing to travel up to 10%.
Salesforce
1w
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Customer Service Manager - Orlando, FL (1558249)
Orlando, Florida, United States
$58k-$62k/yr OnsiteFull Time
1+ YOEManage route drivers and site operations, ensure product availability, build client relationships, handle customer inquiries, and support retail merchandising; valid Class C driver's license and ability to lift 50 lbs required.
2w
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Customer Supply Chain Support
Orlando, Florida, United States
OnsitePart Time
Entry-level supply chain support role requiring customer service, inventory management, order fulfillment, strong math and computer skills, and ability to lift up to 75 lbs.
2mo
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Store Support
Orlando, Florida, United States
OnsiteFull Time
Detail-oriented, good time management, cooperative, able to work with little supervision, interact with customers, vendors, and carriers, and maintain integrity while supporting store operations.
2mo
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Customer Experience Manager (Orlando, Florida (FL), US)
Orlando, Florida, United States
OnsiteFull Time
5+ YOEMinimum 5 years in a customer experience/inside sales leadership role; minimum 10 years in commercial sales/service; proven track record in quoting/order entry/aftermarket support for capital equipment; strong interpersonal skills; CRM/ERP experience; inside sales experience with field teams.
Salesforce, ERP systems, CRM tools, Microsoft Office
1d
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Account Manager or Customer Service Representative (General)
Orlando or Tampa or Clearwater
OnsiteFull Time
2+ YOERequires 2+ years of client support experience in purchasing or sales relationships, CRM experience preferred, Microsoft Office proficiency, high school completion, communication, multitasking, and deadline management.
Client Relationship Management (CRM), Microsoft Office
1mo
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Lead Customer Service Representative
Orlando, Florida, United States
$20-$24/hr OnsiteFull Time
Provide corporate customer service and operational support for equipment and vehicle sales in a corporate services environment.
6d
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SUPPORT SVCS CLK III
Orlando, Florida, United States
OnsiteFull Time
High school diploma or GED plus up to two years of clerical or secretarial experience or equivalent training and experience; requires database, spreadsheet, office, customer service, and data management skills.
Microsoft Excel
1mo
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Support Services Coordinator
Fort Lauderdale or Atlanta or Charlotte or Columbus or Newark or Orlando or Phoenix
OnsiteFull Time
2+ YOE2+ years customer service experience, ticket triage/management experience preferred, associate degree in computer-related field preferred, strong communication, typing 50 WPM, and ability to coordinate clients and vendors.
Microsoft Teams
1mo
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Level 4 Program/Proposal Support
Orlando, Florida, United States
HybridFull Time
Bachelor's degree, ability to obtain Secret clearance, program management and customer interface experience, ability to lead cross-functional teams, experience with cost/schedule/technical/risk management, onsite >50%, travel as needed.
1w
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Support Lead Full Time
Kissimmee, Florida, United States
OnsiteFull Time
1+ YOEHigh school diploma, minimum 1 year management experience, strong communication, multitasking, merchandising and customer service skills.
1d
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Claims Support Associate - NOI
Maitland, Florida, United States
OnsiteFull Time
Entry-level role requiring communication, phone etiquette, accurate keyboard entry, organization, spelling and grammar, dependability, and the ability to manage multiple priorities; insurance experience is not required.
1mo
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Automation Controls, Customer Support
Orlando, Florida, United States
HybridFull Time
Provide on-site automation support (PLCs, HMI, VFDs), maintain control system health, manage repairs and assets, analyze product data, and develop SOPs. Bachelor's or equivalent experience and U.S. work authorization required; 2+ years preferred.
PLC, HMI, VFD, Allen Bradley, ERP, SAP, Microsoft DDS, Power BI, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, RA tracking software, RA software
3mo
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Case Management Support Specialist - Case Management
Melbourne, Florida, United States
OnsitePart Time
High school diploma or equivalent; AHA BLS if hospital-based; customer service experience; Microsoft Outlook/Word/Excel proficiency; strong communication, critical thinking, and organizational skills; ability to work weekends.
Microsoft Outlook, Microsoft Word, Microsoft Excel
3w
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Wholesale Payments Dedicated Support Specialist
Atlanta or Orlando or Charlotte or Tempe
OnsiteFull Time
5+ YOEBachelor's degree or equivalent, 5+ years banking experience including treasury-related experience, strong communication, organization, judgment, and proficiency with MS Office and case management tools.
Microsoft Word, Microsoft Excel, Microsoft Outlook, SalesForce, Internet
2mo
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Service Manager
Orlando, Florida, United States
OnsiteFull Time
3+ YOE3+ years in technical support, customer success, TAM, or service delivery; experience with enterprise customer relationships, SaaS/IT/cybersecurity environments, cross-functional collaboration, and support KPI analysis.
1mo
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Regional Support Supervisor - Orlando, FL
Orlando, Florida, United States
OnsiteFull Time
5+ YOE2+ MgmtLead and develop Regional Support Leads; hire, train, schedule, perform reviews; 5+ years business experience with 2+ years supervisory experience preferred; real estate and customer service experience preferred.
LinkedIn Learning
2mo
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Operation Support Specialist
Merritt Island, Florida, United States
$55k-$60k/yr OnsiteFull Time
2+ YOE1+ Mgmt2-3 years facility/operations/project management experience with 1-2 years supervisory experience; strong leadership, customer service, budget oversight, Microsoft Office proficiency, and ability to manage multiple projects with occasional evening/weekend hours.
Microsoft Office
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