987 customer support manager jobs at 441 companies in Florida
2mo
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Customer Support Lead
North Miami, Florida, United States
$55k-$65k/yr OnsiteFull Time
Paradigm: Automating revenue cycle management for home care agencies.
3+ YOE3+ years in customer support/operations; SOPs; leadership; HubSpot; MS Office; strong problem-solving.
HubSpot, Ticketing systems, Chatbot management, MS Office
1mo
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Customer Support Representative
Miami, Florida, United States
OnsiteFull Time
Provide high-volume inbound phone/chat support, troubleshoot software issues, document cases, escalate technical problems, and develop product expertise; strong communication and time-management skills required.
Simpro, AroFlo, BigChange, ClockShark
5d
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CUSTOMER SUPPORT SPECIALIST
Pinellas Park, Florida, United States
OnsiteFull Time
High school diploma/GED or equivalent; customer-facing or cashier experience preferred; strong communication, problem-solving, time-management, and computer/CRM skills; ability to lift up to 25 lbs.
CRM, AI customer service software
1mo
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Project Manager, Technical Customer Support
Coconut Creek, Florida, United States
OnsiteFull Time
EASA B1/B2 or engineering degree, strong technical knowledge of large fan engines, ability to interpret legal/technical language, negotiation skills, excellent English communication, and ability to develop technical training.
1d
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Technical Support Manager
Heathrow or Roseville
$112k-$140k/yr HybridFull Time
7+ YOEBachelor's degree,7–10 years support experience,leadership managing large technical teams,customer-facing escalation experience,cross-functional partnership,strong communication and presentation skills.
1mo
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Customer Support Coordinator
Deerfield Beach, Florida, United States
OnsiteFull Time
2+ YOE2+ years administrative/customer service experience, Associate's or Bachelor's preferred, strong MS Office and SAP/Oracle skills, analytical and communication skills, ability to manage customer accounts and billing resolution.
SAP, JWS, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Oracle
1w
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Customer Support/Ops Specialist III
Florida, United States
$95k-$159k/yr RemoteFull Time
Bachelor's degree or equivalent experience; client success/customer-facing experience; strong verbal and written communication, analytical problem-solving, mentoring/coaching experience, and ability to manage complex customer issues.
Microsoft Office, CRM
6d
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Senior Customer Support Supervisor
Clearwater, Florida, United States
OnsiteFull Time
3+ YOE3–5+ years leading call center teams, experience with operational metrics and coaching, valid driver’s license and passing MVR and level 1/2 background checks, able to work 40+ flexible hours and occasional evenings/weekends/holidays; bilingual Spanish a plus.
1w
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Manager Customer Support Business Partner Operations
Orlando, Florida, United States
HybridFull Time
5+ YOE5+ Mgmt5+ years leadership/customer service experience with 3+ years managing BPO/contact center operations; high school/GED required; passport and ability to travel internationally; experience with SLAs, dashboards, contract management, and analytics.
3d
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REMOTE Customer Support Rep – Entry Level
Hollywood, Florida, United States
RemoteFull Time
Deliver exceptional customer service, strong communication, team leadership ability, and desire for professional growth; remote work and flexible scheduling.
1mo
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Senior IT Customer Support
Niceville, Florida, United States
OnsiteFull Time
5+ YOEMust hold active DoD Secret clearance, 5+ years helpdesk/service desk experience, strong communication, Active Directory/IAM, Windows 11 and Microsoft Office support, ITSM (Jira Service Management or ServiceNow), MDT/WDS, PowerShell, and ability to lift 25 lbs; up to 10% travel.
Windows 11, Microsoft Office, Word, Excel, Outlook, PowerPoint, Teams, IT Service Management (ITSM), Jira Service Management, ServiceNow, Microsoft Deployment Toolkit (MDT), Windows Deployment Services (WDS), PowerShell, Active Directory, STIGs
2mo
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Customer Support & Sales Mgr (Individual Contributor) - Remote
Sarasota, Florida, United States
OnsiteFull Time
3+ YOEBachelor's degree or equivalent experience, ~3+ years customer/sales experience in aerospace/OE/MRO, ability to negotiate contracts, 50%+ domestic and international travel, US Person required under export-control rules.
1w
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Customer Success Manager - State & Local
Connecticut or Maine or Massachusetts or New Hampshire or New York or Pennsylvania or Rhode Island or Vermont or West Virginia or Florida or North Carolina or South Carolina or Washington
$100k-$115k/yr RemoteFull Time
8+ YOE8+ years enterprise SaaS customer success/account management supporting public sector, CRM experience (SFDC, Hubspot), product support, US travel ability, strong communication and relationship skills, bachelor’s degree or equivalent.
SFDC, Hubspot
3w
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Manager, Client Support
Orlando, Florida, United States
OnsiteFull Time
8+ YOE2+ Mgmt8 years total experience; 2-3 years leadership; 4 years customer service/call center experience; Bachelor’s or equivalent; strong communication, coaching, KPI tracking; willing to travel up to 10%.
Salesforce
5d
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Customer Support Representative - Reseller Onboarding - Bilingual in Spanish
Doral, Florida, United States
$25/hr HybridFull Time
5+ YOEBilingual English/Spanish, 5+ years onboarding/account management or 8+ with HS; proficiency with CRM and Microsoft Office; strong communication, problem-solving, and cross-functional coordination skills.
CRM, Microsoft Office
3mo
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Personal Lines Customer Service Manager
Tampa, Florida, United States
OnsiteFull Time
7+ YOE5+ MgmtLeads Personal Lines Customer Service team, manages supervisors, ensures service quality, staffing and training, and supports underwriting and claims.
Excel, Word, PowerPoint, Company systems
2d
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Customer Service Manager - Orlando, FL (1558249)
Orlando, Florida, United States
$58k-$62k/yr OnsiteFull Time
1+ YOEManage route drivers and site operations, ensure product availability, build client relationships, handle customer inquiries, and support retail merchandising; valid Class C driver's license and ability to lift 50 lbs required.
1mo
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Customer Service & Account Manager
Miami, Florida, United States
HybridFull Time
5+ YOE2+ MgmtBachelor's preferred; 5+ years customer service or sales support experience; 2–4 years leadership preferred; strong escalation, QA, coaching, and KPI experience; ERP/CRM (Great Plains, Zendesk, 4Voice) preferred.
Great Plains, Zendesk, 4Voice
3w
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Manager, Reservations Support - Americas
Fort Lauderdale, Florida, United States
OnsiteFull Time
3+ YOE3+ Mgmt2-year college degree or 3 years' equivalent experience, 3+ years supervisory experience preferred, strong customer service and communication, Microsoft Office and InContact proficiency, reservations system and reporting skills.
InContact, Microsoft Excel, Microsoft Word, Microsoft Outlook
2d
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Parent Support Specialist - Customer Service
Arkansas or Arizona or Colorado or Florida or Georgia or Idaho or Indiana or Illinois or Iowa or Kansas or Massachusetts or Maryland or Minnesota or Missouri or Montana or North Carolina or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin or West Virginia
$20-$25/hr RemoteFull Time
1+ YOEAssociate's degree or equivalent,1-3 years customer service/account management experience,CRM or ticketing experience preferred,Google product familiarity,flexible Pacific Time availability,excellent communication and organization.
Gmail, Google Calendar, Google Docs, Google Forms, Google Sheets, HubSpot, Intercom, Zendesk
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