170 customer support manager jobs at 102 companies in Connecticut
2mo
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Bilingual Customer Support Specialist CT
Southington, Connecticut, United States
$19-$20/hr OnsiteFull Time
Bilingual phone-based customer support for self-directing care; high school diploma/GED required, associate degree preferred. Experience with DocuSign, data entry, document management, timesheet and payroll processes, and compliance.
DocuSign
3w
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Technical Support Manager
West Hartford, Connecticut, United States
HybridFull Time
5+ YOE1+ MgmtBachelor's or equivalent experience; 5-7 years in the electrical industry in customer/technical support, engineering, or contracting; 1-3 years supervisory experience may be required; customer support, troubleshooting, and technical project management skills.
Salesforce
1mo
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Customer Success Manager
Plainville, Connecticut, United States
OnsiteFull Time
7+ YOE7+ years in customer success or related B2B support leadership; experience leading teams, coaching, KPI-driven problem solving, CRM/ERP familiarity; Salesforce and Oracle (JDE) preferred.
Salesforce, Oracle (JDE), CRM, ERP, case management, reporting, automation, digital tools
1mo
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Customer Success Manager
Plainville, Connecticut, United States
$101k-$187k/yr OnsiteFull Time
7+ YOE7+ years in customer success or related B2B support leadership; experience leading teams, driving KPIs, problem solving, cross-functional influence; familiarity with CRM/ERP and reporting systems; bachelor's degree preferred.
Salesforce, CRM, ERP, Oracle (JDE)
3w
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Customer Success Manager - State & Local
Connecticut or Maine or Massachusetts or New Hampshire or New York or Pennsylvania or Rhode Island or Vermont or West Virginia or Florida or North Carolina or South Carolina or Washington
$100k-$115k/yr RemoteFull Time
8+ YOE8+ years enterprise SaaS customer success/account management supporting public sector, CRM experience (SFDC, Hubspot), product support, US travel ability, strong communication and relationship skills, bachelor’s degree or equivalent.
SFDC, Hubspot
5d
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Signature Customer Success Account Manager - Stamford, CT
Stamford or Norwalk or Stratford
$70k-$123k/yr OnsiteFull Time
0+ YOERequires 0–4 years in customer success, support, or related customer-facing roles, SMB account management experience, organizational skills, data-driven thinking, and excellent written communication.
UPS DRIVE
4w
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Principal F135 Customer Support Engineer (Onsite)
East Hartford, Connecticut, United States
$108k-$205k/yr OnsiteFull Time
8+ YOEBachelor's in Engineering or Computer Science,8+ years engineering or propulsion field service experience (or 5+ with advanced degree),U.S. citizenship,EMR not required,F135 experience preferred,knowledge of engine systems,software/configuration management,project management.
1w
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Customer Service & Sales Support Team Leader
South Windsor, Connecticut, United States
$90k-$95k/yr OnsiteFull Time
3+ YOERequires 3–5+ years of inside sales, customer service leadership, or sales operations experience in building products or distribution, plus a high school diploma, product knowledge, leadership, analytical, communication, and CRM/ERP proficiency.
Microsoft Office, Salesforce, SAP, Infor, Agility, ERP systems, CRM platforms
3d
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Work From Home - Client Support Manager
Danbury, Connecticut, United States
RemoteFull Time
Requires customer service dedication, strong communication and interpersonal skills, team leadership ability, and commitment to professional growth.
Zoom
2w
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Sr Manager - Customer Service Technology
Orange, Connecticut, United States
$156k-$195k/yr OnsiteFull Time
10+ YOEBachelor's degree and 10+ years IT experience supporting customer service platforms in regulated utilities; CIS and vendor management experience; regulatory and compliance knowledge.
Customer Information Systems (CIS), SAP IS-U Meter-to-Cash, SAP Service Cloud, CCaaS, Salesforce, SAP S/4 HANA Utilities, IVR
3mo
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Customer Relations Representative
Farmington, Connecticut, United States
$20-$26/hr OnsiteFull Time
2+ YOEManage orders, communicate with customers, support sales, review reports, and collaborate with cross-functional teams using SAP and MS Office.
SAP, Microsoft Excel, Microsoft Word
1w
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Fueling Operations Support Manager - REMOTE
Austin or Albany or Annapolis or Atlanta or Augusta or Baton Rouge or Bismarck or Boise or Boston or Carson City or Charleston or Cheyenne or Columbia or Columbus or Concord or Denver or Des Moines or Dover or Frankfort or Hagåtña or Harrisburg or Hartford or Helena or Honolulu or Indianapolis or Jackson or Jefferson City or Juneau or Lansing or Lincoln or Little Rock or Madison or Montgomery or Montpelier or Nashville or Oklahoma City or Olympia or Phoenix or Pierre or Providence or Raleigh or Richmond or Sacramento or Saint Paul or Salem or Salt Lake City or San Juan or Santa Fe or Springfield or Charlotte Amalie or Tallahassee or Topeka or Trenton or Washington
$75k/yr RemoteFull Time
5+ YOERequires a high school diploma/GED, 5+ years in fuel systems, facility maintenance management, or environmental compliance, and 1–3 years of customer relationship experience.
Microsoft Office, Microsoft Excel, Automatic Tank Gage (ATG), Turbine Transfer Pumps (STP), Under Dispenser Containment (UDC)
1mo
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Customer Service Lead Starting at $19 hourly
West Hartford, Connecticut, United States
$19/hr OnsiteFull Time
Provide friendly customer service, schedule deliveries, manage payments, resolve escalated issues, communicate effectively, and support sales and operations in a retail showroom.
CRM (Customer Relationship Management), Ticketing system
2w
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Customer Service Associate Team Leader (Front End Support Assistant Manager)
Milford, Connecticut, United States
$20-$35/hr OnsiteFull Time
1.5+ YOE0.5+ Mgmt18+ months retail experience and 6+ months supervisory experience; ability to lift 50 lbs; proficiency with Microsoft Office and email; leadership, product knowledge, and flexible availability including nights, weekends, and holidays.
Microsoft Office, email
1mo
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VP, Global Support & Technical Success
Missouri or Texas or Tennessee or South Carolina or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or New Mexico or Utah
$225k-$255k/yr RemoteFull Time
10+ YOE10+ Mgmt10+ years leading global support or technical services, experience scaling AI-powered support operations, strong data and escalation management skills, bachelor’s degree or equivalent required.
Zendesk, Forethought, Gainsight, Gainsight CustomerOS, Salesforce, Staircase AI, Gainsight Health Scores
2w
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Customer Experience Lead - Full Time
Manchester, Connecticut, United States
$18/hr OnsiteFull Time
Deliver excellent customer service, lead and coach associates, support front-end operations, strong communication and problem-solving; 1+ year retail experience preferred; flexible to work nights/weekends/holidays.
1w
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Full Time Support Lead
Waterford, Connecticut, United States
$18/hr OnsiteFull Time
1+ YOESupervise store associates, provide excellent customer service, manage opening/closing, handle cash, and support merchandising; high school diploma and 1 year management experience required.
2mo
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Customer Experience & Service Transformation Management Advisory Consultant
San Francisco or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Detroit or Nashville or Los Angeles or San Diego
$70k-$206k/yr OnsiteFull Time
4+ YOE4+ years management consulting experience in customer service/support, 3+ years with Cloud (SaaS) and customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), 1+ years with AI/GenAI, client-facing leadership, primary residence within 90 minutes of an Accenture office.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, Artificial intelligence, GenAI, IVR
1mo
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Commercial Support Represenative
Cromwell, Connecticut, United States
OnsiteFull Time
1+ YOEProvide commercial support for customer teams including order management, contract administration, proposals, change control, AR resolution and SAP data entry; US citizenship and 1 year contracts experience required.
Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Microsoft Excel, SAP
1w
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Sales Support Administrator
Middletown, Connecticut, United States
OnsiteFull Time
Inside sales/customer service experience, strong Microsoft Word and Excel skills, exceptional customer service and communication, ability to multitask and manage details, valid NYS driver's license; Epicor Solar Eclipse knowledge a plus.
Microsoft Word, Microsoft Excel, Epicor Solar Eclipse
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