58 customer experience director jobs at 39 companies in Connecticut
2w
Save
Mark Applied
Hide
Director, Customer Service
Milwaukee or Hartford or Baltimore or Portland or Wellesley Hills or Kansas City or Nashville
$115k-$172k/yr OnsiteFull Time
8+ YOE5+ MgmtBachelor's degree and 8+ years customer service/call center experience with 5+ years management; knowledge of call center metrics, staffing and quality processes; strong communication and project management skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, MS Project, Microsoft Outlook, Microsoft SharePoint, Microsoft Visio
2w
Save
Mark Applied
Hide
Director, Customer Service
Milwaukee or Hartford or Baltimore or Portland or Wellesley Hills or Kansas City or Nashville
$115k-$172k/yr OnsiteFull Time
8+ YOE5+ MgmtBachelor's degree plus 8 years customer service/call center experience (or equivalent), 5 years healthcare/dental experience preferred, 5 years management, call center metrics knowledge, advanced Microsoft application proficiency, strong communication and project management skills.
Word, Microsoft Excel, PowerPoint, MS Project, Outlook, SharePoint, Visio
1w
Save
Mark Applied
Hide
Lead Director, Commercial Member Experience
Hartford or Idaho or Arkansas or Texas or Georgia or Montana or Iowa or Wisconsin or Oregon or Washington or New York or Spain or District of Columbia or Connecticut or Nebraska or Rhode Island or Tennessee or Kentucky or Ohio or West Virginia or Maryland or Massachusetts or South Carolina or Missouri or Utah or Arizona or South Dakota or Pennsylvania or New Hampshire or Vermont or Minnesota or New Mexico or Michigan or California or Maine or North Dakota or Kansas or New Jersey or Indiana or Nevada or Louisiana or Mississippi or Oklahoma or Alabama or Virginia or Illinois or North Carolina or Colorado or Florida or Wyoming or Delaware
$100k-$232k/yr HybridFull Time
10+ YOERequires 10+ years in customer, member, digital, product experience, or communications strategy; healthcare or payer experience; strategic portfolio leadership; executive communication; and cross-functional influence.
1w
Save
Mark Applied
Hide
Director, Conferences (Customer Excellence & Experience)
Irving or Stamford
$107k-$161k/yr HybridFull Time
10+ YOEBachelor's degree preferred; 10+ years in event, project, or operations management; expertise in project and change management, customer experience, process improvement, and cross-functional leadership; travel up to 20%.
Lean, Agile
2mo
Save
Mark Applied
Hide
Director, Customer Implementations
Bethesda or Canton or Charlottesville or Richmond or Cleveland or Raleigh or Philadelphia or Boston or Atlanta or Jacksonville or Houston or Alabama or Arizona or California or Colorado or Connecticut or Delaware or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Maryland or Massachusetts or Michigan or Minnesota or Nevada or New Jersey or New York or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$150k-$165k/yr RemoteFull Time
10+ YOE6+ Mgmt10+ years in B2B SaaS implementation or delivery operations and 6+ years leading global teams; enterprise implementation, customer value, AI, automation, and Eastern Time Zone experience required.
AI, automation, dashboards, workflow tools, digital workers, ERP
1mo
Save
Mark Applied
Hide
Customer Business Director (Onsite)
East Hartford or India
$132k-$252k/yr OnsiteFull Time
7+ YOEBachelor's +10 yrs or Advanced degree +7 yrs in aerospace/commercial aerospace; contract negotiation, project management, external-facing experience, influential leadership, customer/account management; U.S. citizenship required.
3mo
Save
Mark Applied
Hide
Director of Customer Success
United States or Canada or Toronto or California or New York or Connecticut or New Jersey or Washington or Oregon or Delaware or Maine or Massachusetts or Maryland or New Hampshire or Rhode Island or Vermont or District of Columbia or Pennsylvania or Virginia or Colorado or Texas or Illinois or Hawaii
$192k-$243k/yr RemoteFull Time
8+ YOE8+ years leading enterprise customer success or post-sale organizations at B2B SaaS, proven people-manager of managers, ownership of NRR/GRR/expansion outcomes, executive presence, and experience with tiered coverage models and CS-to-product integrations.
3mo
Save
Mark Applied
Hide
Sr. Director, Customer Acquisition
Stamford, Connecticut, United States
$190k-$220k/yr RemoteFull Time
8+ YOERequires 8–12+ years in performance marketing or paid acquisition, $35M+ media budget experience, paid search/social expertise, analytics and attribution skills, team leadership, Google Analytics experience, and travel up to 25%.
Performance Max, Google Analytics, Google, Meta, Reddit, Pinterest, YouTube
3mo
Save
Mark Applied
Hide
Funeral Director Apprentice
Milford, Connecticut, United States
$23/hr OnsiteFull Time
Recent mortuary science graduate and national board pass preferred; valid or obtainable funeral director/embalmer license, valid driver's license, able to lift up to 100 lbs, willing to work on-call and participate in community outreach.
1mo
Save
Mark Applied
Hide
Senior Director Client Services
Alabama or Michigan or Louisiana or Nebraska or Missouri or Wisconsin or Ortigas or South Carolina or Delaware or Kentucky or Tennessee or Illinois or Virginia or Georgia or Minnesota or Iowa or Oregon or Washington or Mississippi or North Carolina or Wyoming or Arkansas or Indiana or Pennsylvania or Oklahoma or Utah or Texas or Rhode Island or Nevada or Colorado or Arizona or South Dakota or Idaho or Florida or Maryland or West Virginia or Ohio or New Mexico or New Hampshire or Kansas or Connecticut or California or Massachusetts or New Jersey or New York
RemoteFull Time
5+ YOE3+ Mgmt5+ years client services experience with 3+ years at Director level, BPO/outsourcing background, experience managing high-profile/regulatory accounts, financial and operational acumen, people leadership, and ability to travel as needed.
Microsoft Excel, Microsoft PowerPoint
2w
Save
Mark Applied
Hide
Director, Customer Partner - Insurance
Norwalk, Connecticut, United States
$162k-$349k/yr OnsiteFull Time
5+ YOE5+ years running account P&L with end-to-end sales experience, deep knowledge of business and technology trends, proven revenue and profitability management, and customer executive relationship skills. Bachelor's or Master’s preferred.
Microsoft, Google, Amazon, Skillsoft
4w
Save
Mark Applied
Hide
Director, Voice of Customer Product Management
Hartford, Connecticut, United States
$137k-$205k/yr HybridFull Time
10+ YOE10+ years product management or customer experience experience; experience with VoC platforms, journey analytics, Agile product practices, AI/text analytics, executive influence and team leadership.
Medallia, Qualtrics
1mo
Save
Mark Applied
Hide
Veterinary Hospital Director
Norwalk, Connecticut, United States
OnsiteFull Time
MedVet: Provides emergency and specialty healthcare services for companion animals.
5+ Mgmt5+ years leadership experience, dyad leadership with Medical Director, hiring/onboarding/staff development, budget management, regulatory compliance, Microsoft Office proficiency, strong communication and customer service skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
4w
Save
Mark Applied
Hide
Director, Voice of Customer Product Management
Hartford, Connecticut, United States
$137k-$205k/yr HybridFull Time
10+ YOERequires 10+ years in product management, customer experience, insights, digital experience, strategy, consulting, or related fields; enterprise platform leadership; executive influence; VoC, Agile, journey analytics, and AI insights experience.
Medallia, Qualtrics, AI, Agile, NPS, CSAT
2mo
Save
Mark Applied
Hide
Director, CRM & Customer Lifecycle Marketing
Stamford or Simsbury
$156k-$173k/yr OnsiteFull Time
8+ YOE8+ years in CRM or lifecycle marketing, Bachelor's degree required, experience building segmentation and lifecycle programs across email/SMS/loyalty/e-commerce, strong analytics and cross-functional partnership, proven people management experience.
Salesforce Marketing Cloud, Braze, Klaviyo, Adobe Campaign, HubSpot
1mo
Save
Mark Applied
Hide
Director, Product Management - Platform & Customer Lifecycle
St. Petersburg or Chicago or Alabama or Arkansas or Arizona or California or Colorado or Connecticut or Florida or Georgia or Idaho or Illinois or Indiana or Iowa or Kansas or Kentucky or Massachusetts or Maine or Maryland or Michigan or Minnesota or Missouri or Montana or North Carolina or Nebraska or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or South Dakota or Tennessee or Texas or Utah or Vermont or Virginia or Washington or Wisconsin or Ontario
$188k-$214k/yr RemoteFull Time
12+ YOE3+ Mgmt12+ years professional experience with 8+ years in product management and 3+ years managing PM teams; experience across platform and consumer products, technical fluency, fintech/insurtech experience, strong communication and analytical skills.
1mo
Save
Mark Applied
Hide
Director, Data Engineering (Sales, Customer, & Distribution Lead)
Hartford or St. Paul
$139k-$230k/yr HybridFull Time
6+ YOE3+ MgmtBachelor's in STEM, 5+ years related experience, 3+ years management, 2+ years insurance experience, 3+ years with AWS, Python and Databricks, CI/CD and SQL proficiency, strong communication and data governance experience.
AWS Cloud Services, Python, Databricks, CI/CD, DevOps, SQL, APIs
1w
Save
Mark Applied
Hide
Associate Client Success Director
Greenwich or United States
$86k-$240k/yr RemoteFull Time
8+ YOEBachelor's degree required; 8+ years of healthcare industry experience, client success or relationship management experience, strong analytical and presentation skills, healthcare claims and EMR knowledge, and value-based care experience.
EMR
1w
Save
Mark Applied
Hide
Director of Guest Services
Mystic, Connecticut, United States
$70k-$75k/yr OnsiteFull Time
3+ YOERequires 3–5 years of hotel management experience, leadership and communication skills, problem-solving ability, hotel operations knowledge, and availability for varied weekend, holiday, and evening schedules.
Hilton PEP
1w
Save
Mark Applied
Hide
Director of Guest Services
Mystic, Connecticut, United States
$70k-$75k/yr OnsiteFull Time
3+ YOERequires 3–5 years of hotel management experience, strong leadership and communication skills, problem-solving ability, hotel operations and reservation system knowledge, and weekend, holiday, and evening availability.
reservation systems, Hilton PEP
Explore Jobs
Expand Your Job Search
Top Cities in Connecticut for Customer Experience Director
- Customer Experience Director jobs in Bridgeport, CT
- Customer Experience Director jobs in New Haven, CT
- Customer Experience Director jobs in Stamford, CT
- Customer Experience Director jobs in Hartford, CT
- Customer Experience Director jobs in Waterbury, CT
- Customer Experience Director jobs in Norwalk, CT
- Customer Experience Director jobs in Danbury, CT
- Customer Experience Director jobs in New Britain, CT
- Customer Experience Director jobs in West Hartford, CT
- Customer Experience Director jobs in Bristol, CT
- Customer Experience Director jobs in Meriden, CT
- Customer Experience Director jobs in Hamden, CT
- Customer Experience Director jobs in Fairfield, CT
- Customer Experience Director jobs in West Haven, CT
- Customer Experience Director jobs in Milford, CT
- Customer Experience Director jobs in Stratford, CT
- Customer Experience Director jobs in East Hartford, CT
- Customer Experience Director jobs in Middletown, CT
- Customer Experience Director jobs in Enfield, CT
- Customer Experience Director jobs in Shelton, CT