6+ YOEBachelor's degree required, 6+ years progressive customer service/contact center experience with frontline leader management, utility/regulatory experience preferred, SAP and Microsoft Office proficiency, IVR/Five9 knowledge, travel and 24/7 emergency support.
Licensed Customer Service & Support Specialist Supervisor - PNC Wealth Management
Pennsylvania or Virginia or Maryland or New Jersey or Delaware
$50k-$116k/yrHybridFull Time
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
3+ YOE2+ MgmtFINRA Series 7 and 63 (or 65/66) required, Series 24 preferred; 3+ years industry experience and 2+ years managerial experience preferred; strong customer service, decision making, and communication skills.
Exton or Arizona or Delaware or Florida or Georgia or Maryland or Michigan or North Carolina or Nebraska or New Jersey or New York or Pennsylvania or South Carolina or Tennessee or Texas or Wisconsin or United States
$75k/yrRemoteFull Time
Energage: Provides an employee engagement platform and workplace culture analytics
Consultative CSM with strong communication, multitasking, problem-solving skills; experience driving product adoption, managing client portfolios, supporting renewals/expansions, and using SalesForce.com and the Energage platform.
PACS Technical Support Management Manager - Full Time - Remote
Georgia or Idaho or Wyoming or West Virginia or Wisconsin or Washington or Virginia or Utah or Texas or Tennessee or South Dakota or South Carolina or Pennsylvania or Oregon or Oklahoma or Ohio or New York or Nevada or New Mexico or New Jersey or New Hampshire or Nebraska or North Carolina or Mississippi or Missouri or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kentucky or Kansas or Indiana or Illinois or Iowa or Florida or Delaware or District of Columbia or Colorado or California or Arizona or Arkansas or Alabama
$91k-$110k/yrRemoteFull Time
Experity: Software and billing services for urgent care providers.
5+ YOE5+ MgmtBachelor's or equivalent; 5+ years leadership in technical/customer support, 5+ years TAM or PACS experience, DICOM and PostgreSQL experience, healthcare IT background, critical thinking, travel ability.
OnePACS, Digital Imaging and Communications in Medicine (DICOM), PostgreSQL, Mirth, HL7, Confluence, JIRA, Salesforce
AstraZenecaLondon Stock Exchange: AZN: Global biopharmaceutical developing and manufacturing prescription medicines.
3+ YOEAssociates degree, 3+ years case management or equivalent, strong communication, computer literacy, ability to work independently and adapt schedules, and experience in patient/customer support.
Austin or Alabama or Alaska or California or Colorado or District of Columbia or Delaware or Florida or Georgia or Hawaii or Illinois or Massachusetts or Maryland or Minnesota or North Carolina or North Dakota or New Hampshire or New Jersey or Nevada or New York or Ohio or South Dakota or Tennessee or Texas or Virginia or Washington or Wisconsin or Wyoming
$60k-$70k/yrRemoteFull Time
Civitech: Builds software and data tools for progressive political campaigns.
Customer-service experience supporting clients and end users; onboarding, account management, ticket resolution, basic site configuration; familiarity with spreadsheets, HubSpot, Asana, HelpScout; US work authorization required.
HubSpot, Asana, HelpScout, Google Sheets, Microsoft Excel, SQL, JSON, CSS, Slack
United States or Arkansas or Arizona or Delaware or Florida or Georgia or Iowa or Idaho or Illinois or Indiana or Kansas or Kentucky or Louisiana or Maryland or Maine or Michigan or Minnesota or Missouri or Montana or North Carolina or North Dakota or Nebraska or New Jersey or New Mexico or Nevada or Ohio or Oklahoma or Pennsylvania or Rhode Island or South Carolina or South Dakota or Tennessee or Texas or Utah or Virginia or Wisconsin or West Virginia or Wyoming
RemoteFull Time
TeleperformanceEuronext Paris: TEP: Global provider of outsourced customer experience management services.
Provide front-line technical support for high-speed internet services, troubleshoot connectivity and device issues, manage inbound/outbound client communications, use web-based tools, meet remote internet requirements, and be 18+.
US FoodsNYSE: USFD: Leading distributor of food and non-food products to restaurants.
Sales/customer development experience preferred (1+ year); HS diploma; valid driver’s license and good motor vehicle record; strong communication, presentation, and customer service skills; proficiency with Microsoft Office and CRM tools.
San Francisco or Milpitas or San Jose or Chicago or Colorado or Illinois or North Carolina or Texas or Oregon or California or Idaho or Delaware
$184k-$264k/yrRemoteFull Time
CiscoNASDAQ: CSCO: Develops and sells networking hardware and cybersecurity software.
8+ YOE8+ years in customer escalations/technical support; deep Meraki Dashboard and cloud-managed networking knowledge; experience leading critical incident responses, trend analysis, cross-functional collaboration, and creating support documentation.
Pennsylvania or Maryland or Washington or North Carolina or Louisiana or Kentucky or Kansas or Indiana or Illinois or Georgia or Iowa or Florida or Colorado or California or Delaware or Connecticut or Arkansas or Arizona or Alabama or Alaska or Nevada or Vermont or Tennessee or Idaho or Oklahoma or Hawaii or Mississippi or Utah or New Hampshire or New Mexico or Wyoming or North Dakota or South Dakota or Rhode Island or West Virginia or Montana or Texas or District of Columbia or Ohio or New Jersey or Oregon or South Carolina or Missouri or Virginia or Massachusetts or Nebraska or Minnesota or Michigan or Wisconsin or New York or Maine
$23-$36/hrHybridFull Time
Highmark Health: Provides health insurance and integrated medical care services.
1+ YOEHigh school/GED, 1 year relevant experience, strong written/verbal communication and problem-solving, ability to manage multiple tasks, knowledge of benefits and implementation processes; producer license (Accident & Health) preferred.
Senior Product Support Coordinator (New Castle, DE, US, 19720)
New Castle, Delaware, United States
$29/hrOnsiteFull Time
Herc RentalsNYSE: HRI: Provides industrial equipment and tool rental services across North America.
2+ YOEHigh school or GED required (college preferred). 2+ years relevant experience. Must be fluent in Rental Man and On the Go, proficient with DOT regulations, hold a valid driver's license, and be able to communicate with customers and manage daily branch reports.
Rental Man, On the Go, Optimus, Salesforce.com, eApply
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
1+ YOEHigh school diploma or equivalent, minimum 1 year management experience, strong communication, multitasking and customer service skills, ability to lift up to 25 lbs and work flexible schedule.
US FoodsNYSE: USFD: Distributes food and supplies to restaurants and healthcare facilities.
1+ YOESales experience preferred (1+ year), ability to develop/manage customers, valid driver’s license and good MVR, ability to lift up to 75 lbs, strong communication, negotiation, and CRM/Microsoft Office skills.
Schell Brothers: Independent property management firm specializing in responsible leasing and daily property operations.
Leasing/management experience desired; property management software and Fair Housing Training desired; degree preferred but not required; detail-oriented, customer-focused, personable; some weekends may be required.
VestisNYSE: VSTS: Provider of uniforms and workplace supplies for businesses.
Must be 21+, valid driver’s license with clean driving record, able to lift 25–50+ lbs, customer service/sales experience, basic computer and math skills, able to manage routes and operate a step van safely.
1+ YOEExecute and monitor daily cash distribution workflows, process high-volume transactions, manage cash orders, maintain records, and communicate with customers and vendors.
United States or Alabama or Alaska or Delaware or District of Columbia or Hawaii or Iowa or Louisiana or Mississippi or Nebraska or New Mexico or Rhode Island or South Dakota or West Virginia
$63k/yrRemoteFull Time
TeamSnap: Software platform for managing youth sports teams and leagues.
0+ YOE0-3 years Customer Success/Account Management or Support experience (SaaS preferred). Strong B2B relationship skills, consultative approach, high-volume queue management, remote collaboration, and occasional travel availability. Must be permanent US resident.
CSC: Provides global business administration and compliance solutions.
Customer-focused B2B support experience, strong written/verbal communication, critical thinking, Microsoft Office (Excel, Word, Outlook) skills, ability to learn new technology and manage client priorities.
Microsoft Excel, Microsoft Word, Microsoft Outlook