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143 customer support manager jobs at 93 companies in Elyria, OH

1w
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Customer Relationship Manager
Cleveland, Ohio, United States
$54k-$63k/yr HybridFull Time
Banner Quality Management Inc. (BQMI)
Banner Quality Management Inc. (BQMI): BQMI provides technical engineering and safety services for federal agencies.
8+ YOEProvide customer engagement and concierge support, assess/route requests, develop and deliver training, use ITSM and CRM tools; BA/BS+8yr or AA/AS+12yr experience.
Microsoft Office 365, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, Microsoft OneNote, Microsoft One Drive, SharePoint, Box, Salesforce, ITSM
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1mo
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Office Support
Akron, Ohio, United States
$15/hr OnsiteTemporary
Akron Public Schools
Akron Public Schools: Provides K-12 education and student support services in Akron.
3+ YOEHigh school diploma/GED and a minimum of three years of responsible office support experience; strong office systems, typing, payroll, records, and customer-service skills; ability to coordinate staff and work under interruptions.
personal computer, printer, photocopier, facsimile, intercom PA system, security buzzer, scanner, calculator, typewriter, electronic transcription equipment
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2mo
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Office Customer Service Manager
Akron, Ohio, United States
$48k-$64k/yr OnsiteFull Time
Allstate Insurance Agency
Allstate Insurance Agency: Independent agency providing personal and commercial insurance solutions.
Property & casualty license and insurance agency experience required; strong communication, leadership, organizational skills, customer service and claims support; ability to coach staff; bilingual skills a plus.
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3d
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Customer Service Representative
Medina, Ohio, United States
OnsiteFull Time
Carlisle Industrial Brake & Friction
Carlisle Industrial Brake & Friction: Manufactures heavy-duty braking and friction solutions for industrial equipment
1+ YOEProcess customer orders end-to-end, handle pricing/delivery inquiries, support sales managers; high school diploma, US citizenship, Spanish preferred, 1+ years customer service experience preferred.
Microsoft Excel
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Customer Service Representative
Brecksville, Ohio, United States
HybridFull Time
Agrana Fruit
Agrana FruitVienna Stock Exchange: AGR: Global manufacturer of customized fruit preparations for food products.
2+ YOESupports order-to-cash: order processing, customer inventory management, forecasting, master data maintenance, and data entry; Associate degree in Business Administration or 2+ years B2B experience.
Microsoft Word, Microsoft Excel, PowerPoint, SAP
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Customer Service Representative
Strongsville, Ohio, United States
$11-$25/hr OnsiteFull Time
Crash Champions
Crash Champions: Provider of automotive collision repair and refinishing services.
Greeting and assisting customers, managing high volume phone and walk-in traffic, providing clerical support, handling receivables/payables and spreadsheet entry; strong interpersonal, multitasking, and problem-solving skills.
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2w
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Platform Onboarding Support Specialist
Tempe or Akron
$25-$27/hr HybridFull Time
IHC Specialty Benefits
IHC Specialty BenefitsNYSE: OSCR: Provides health insurance distribution and enrollment technology services.
1+ YOEHigh school/GED,1-3 years onboarding/implementation/customer success/technical support experience; strong communication, training, project management, and technical aptitude.
APIs, Salesforce, HubSpot, Zoho, Zendesk, Intercom, Asana, Trello, Notion
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2d
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IT Regional Support Services Manager
Atlanta or Orlando or Boston or Charlotte or Cleveland or New York City or Pittsburgh or Virginia Beach or Nashville or Paducah or Baltimore or Washington or Philadelphia
OnsiteFull Time
HDR
HDR: Global provider of engineering, architecture, environmental and construction services.
5+ YOEBachelor's in CS/MIS or equivalent, 5+ years IT management experience, experience with remote offices/staff, strong communication and customer service, ability to travel up to 30%.
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2d
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IT Regional Support Services Manager
Atlanta or Philadelphia or Charlotte or Baltimore or Paducah or Cleveland or Pittsburgh or Virginia Beach or Washington or Boston or United States or Orlando or Nashville
$110k-$196k/yr OnsiteFull Time
HDR
HDR: Global firm providing architecture, engineering, and environmental services.
5+ YOEBachelor's in CS/MIS or equivalent, 5+ years IT management, experience managing remote offices and staff, strong customer service and communication, ability to travel up to 30%.
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2mo
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Technical Support Specialist
Cleveland, Ohio, United States
$48k-$60k/yr HybridFull Time
Tremco Construction Products Group
Tremco Construction Products GroupNYSE: RPM: Manufactures integrated building envelope systems and roofing materials.
Associate degree or equivalent industry experience; previous call center or related support experience; construction knowledge preferred; proficient in Microsoft Office; SAP knowledge or willingness to learn; strong communication; ability to manage multiple priorities; travel occasionally; multi-language skills a plus.
Microsoft Office, SAP
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2d
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Subrogation Support Specialist
Hudson, Ohio, United States
$19-$22/hr HybridFull Time
Fleet Response: Provides specialized fleet accident management and insurance claims services.
Previous customer service or administrative experience; strong written and verbal communication; basic computer proficiency; ability to manage multiple priorities and maintain detailed documentation.
Microsoft Office
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1mo
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Customer Relations Representative - Direct Accounts
Louisville or Medina
OnsiteFull Time
Koroseal
Koroseal: Designs and manufactures commercial wallcoverings and interior wall products.
Provide customer support for direct accounts, process orders, manage quotes and sample requests, coordinate with internal teams, maintain documentation, and demonstrate strong communication and Microsoft Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
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2mo
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Product Support Specialist
Cleveland or Chicago
$58k-$81k/yr HybridFull Time
Brookfield Properties
Brookfield Properties: Developing and managing a global real estate portfolio.
3+ YOEBachelor's in computer science/engineering or related field; 3-4 years product support; 1-2 years property management tech support; 1-2 years customer service; experience with telephony.
Ticketing systems, Salesforce, MRI, Yardi, Telephony
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2mo
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Program Support Specialist
Uniontown, Ohio, United States
$37k-$63k/yr OnsiteFull Time
Securitas Technology
Securitas TechnologyNasdaq Stockholm: SECU B: Provides integrated electronic security and fire protection solutions.
Coordinating national projects, interfacing with project teams and customers, generating reports, tracking deliverables, escalating issues, and creating project schedules; strong analytical, communication, and advanced Microsoft Office skills.
Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Outlook, Microsoft Project
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1mo
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Customer Relations Representative - State Farm Agent Team Member
Amherst or Wellington
$35k-$50k/yr OnsiteFull Time
Peggy Karolak State Farm Agency
Peggy Karolak State Farm Agency: An independent insurance agency providing insurance and financial services to the local community.
Strong communication and problem-solving skills; customer service experience preferred; ability to handle situations calmly; duties include managing inquiries, maintaining client records, supporting retention, and prospecting.
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1mo
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Customer Experience & Service Transformation Management Advisory Consultant
San Francisco or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Detroit or Nashville or Los Angeles or San Diego
$70k-$206k/yr OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
4+ YOE4+ years management consulting experience in customer service/support, 3+ years with Cloud (SaaS) and customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), 1+ years with AI/GenAI, client-facing leadership, primary residence within 90 minutes of an Accenture office.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, Artificial intelligence, GenAI, IVR
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3w
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TM Client Support Specialist II
Independence or Pittsburgh or Indiana or Cincinnati or Powell
HybridFull Time
First Commonwealth Bank
First Commonwealth BankNYSE: FCF: Provides personal banking, business loans, and wealth management services.
3+ YOEHigh school diploma required; 3 years treasury management/accounting experience preferred; strong analytical, communication, and math skills; product implementation and troubleshooting experience.
Business Online Banking, TM Online, ACH Origination, Wires, Positive Pay, Lockbox, Cash Vault, Remote Deposit Capture, BAI, EDI
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1mo
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Data Center Support Technician
Cleveland, Ohio, United States
$16-$18/hr OnsiteFull Time
H5 Data Centers
H5 Data Centers: Owns and operates wholesale and retail data center facilities.
Manage physical security, monitor building and IT systems, provide customer support and incident coordination; competent with Windows/macOS/iOS and BMS; minimum two-year college degree preferred.
Windows, macOS, iOS, BMS
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2d
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Fire Alarm & Security Operations Manager
Akron, Ohio, United States
OnsiteFull Time
Silco Fire & Security
Silco Fire & Security: Installs, maintains, and monitors fire protection and security systems.
Experienced manager to lead technicians and support staff, oversee installations/maintenance, manage P&L, ensure code compliance, drive customer satisfaction and operational excellence.
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6d
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Associate Director, Credit Operations Support
Brook Park or Cleveland
OnsiteFull Time
Bridgestone
BridgestoneTokyo Stock Exchange: 5108: Manufactures tires and rubber products for global transportation markets.
5+ YOEExperience managing operations, compliance, audit, disputes, payments and fraud; strong analytical, financial and communication skills; Microsoft Office proficiency; associate degree +5 years (bachelor's +10 years preferred).
Microsoft Office
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