157 customer support manager jobs at 126 companies in Encinitas, CA
1mo
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Manager of Customer Support
San Diego, California, United States
OnsiteFull Time
5+ YOE2+ Mgmt5+ years in customer support/customer success with 2+ years managing managers or supervisors; experience with multi-tiered support, support metrics, coaching, troubleshooting, and a bachelor’s degree or equivalent.
HubSpot
2w
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Customer Support Specialist
San Diego, California, United States
OnsiteFull Time
2+ YOE2+ years in customer support/order management; experience with ERP or Salesforce; strong communication, attention to detail, problem-solving, and ability to collaborate across teams.
ERP, Salesforce
2mo
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Customer Support Operations Manager - Intercom & Fin AI
Santee or United States
$30-$40/hr RemoteFull Time
3+ YOEUS-based, bachelor’s degree required, experience managing ~10+ support agents, 3+ years Intercom and 3+ years Fin AI experience, strong KPI knowledge, chat/email/phone support experience, APIs/integration comfort, excellent communication and leadership.
Intercom, Fin AI, APIs
1w
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Customer Care Manager
San Diego, California, United States
$90k-$120k/yr OnsiteFull Time
5+ YOE2+ Mgmt5+ years customer service in medical device/healthcare, 2+ years leadership in support, complaint handling/regulatory knowledge, Salesforce experience, strong communication and problem-solving skills.
Salesforce, NetSuite, Quality Management Systems (QMS), Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
3w
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Manager, Customer Success
San Diego, California, United States
$68k-$85k/yr HybridFull Time
4+ YOE1+ Mgmt4+ years customer support experience with 1–2 years in a leadership role, SaaS experience preferred, familiarity with Zendesk and Intercom, data-driven, strong communication and problem-solving skills.
Zendesk, Intercom
2d
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Customer Solutions Team Manager
Atlanta or Boston or Chicago or Dallas or Denver or Detroit or Houston or Los Angeles or New York City or Philadelphia or Sacramento or San Diego or San Francisco or San Jose or Seattle
$110k-$135k/yr RemoteFull Time
7+ YOE2+ MgmtRequires 7+ years in customer support or experience, 2–3 years managing, experience managing managers or senior agents, strong leadership and analytics skills, driver's license, passport, and bachelor's degree or equivalent.
2w
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Manager, Customer Care Technology & Automation
San Diego, California, United States
$129k-$193k/yr OnsiteFull Time
5+ YOE5+ years managing customer care technology or support platforms; deep Zendesk administration; experience with Ada/Sierra and AI-enabled support; SQL and dashboard experience; vendor management and stakeholder influence.
Zendesk, Ada, Sierra, Intercom Fin, Salesforce Agentforce, Salesforce, Segment, Snowflake, Looker, SQL, LLMs, Zendesk AI
1mo
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Customer Support Representative - Repair Solutions (El Cajon, CA, US)
El Cajon, California, United States
$25-$30/hr OnsiteFull Time
2+ YOE2+ years B2B customer-facing experience; order management, quoting, CRM/ERP proficiency; strong written and verbal communication, organization, and ability to manage multiple open orders.
CRM, ERP
3w
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Technical Support Manager
San Diego, California, United States
HybridFull Time
3+ YOE2+ MgmtBachelor's in Electrical/Electronics/Mechatronics or equivalent, 3+ years technical product or sales experience in semiconductor test, 2+ years supervisory experience, strong analytical and communication skills, able to work extended hours and weekends.
Microsoft Excel, Microsoft PowerPoint, Oracle, PLC
3w
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Customer Development Manager
United States or Seattle or Portland or San Diego or Sacramento
$124k-$186k/yr RemoteFull Time
4-year degree or equivalent,5+ years CPG sales or sales-support experience,strong analytical and negotiation skills,experience with customer data/systems,Circana knowledge preferred,ability to travel 20%.
Power BI, Salesforce, Circana, Periscope, Albertsons Partner Portal - APP
3d
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Customer Quality Manager
San Jose or Murrieta
$145k-$216k/yr OnsiteFull Time
Engineering degree and semiconductor/device reliability knowledge required; experience in failure analysis, customer support, audits, problem-solving (8D), process control and quality systems; strong communication; willingness to travel up to 25%; US work authorization preferred.
8D, FMEA, OCAP, ISO 9001, IATF, VDA, QMS
2w
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Department Care Support Coordinator (Administrative Support Coordinator I )
San Diego, California, United States
$4k-$6k/mo HybridFull Time
Provide administrative support, records management, transaction processing, customer service, and coordination of departmental logistics; proficiency with office systems and strong written/oral communication required.
Microsoft Office Suite, Google Workspace, PeopleSoft, OnBase, Interfolio, Smartsheet, DocuSign, Adobe Acrobat
3mo
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Store Support
San Diego, California, United States
$20-$22/hr OnsiteFull Time
Perform non-sales store support tasks such as order fulfillment, lot assistance, administrative services, cash handling, vendor interaction; must be detail-oriented, have time-management skills, integrity, and work with little supervision.
3mo
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Group Manager : Accountant Support
Atlanta or Mountain View or San Diego
OnsiteFull Time
15+ YOE15+ Mgmt15+ years in customer success or partner management with senior leadership experience; strong cross-functional collaboration; accounting/finance domain knowledge a plus.
1w
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Customer Service Team Leader (Front End Support Manager)
Del Mar, California, United States
$25-$43/hr OnsiteFull Time
2+ YOE1+ Mgmt24+ months retail experience including 12+ months team leadership, ability to lift 50 pounds, proficiency with Microsoft Office and email, strong interpersonal and supervisory skills.
Microsoft Office
1w
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Office Manager IT Support Specialist
Buffalo Grove or Neenah or Tijuana
$80k-$85k/yr HybridFull Time
3+ YOEAssociate or bachelor preferred, 3+ years in office management or desktop/help-desk support, experience with Microsoft 365/Teams/Active Directory, device imaging/deployment, strong customer service and documentation skills.
Microsoft 365, Teams, Windows, macOS, Active Directory
3w
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Customer Operations Representative
San Diego, California, United States
$66k-$86k/yr OnsiteFull Time
1+ YOE1–3 years customer support or operations experience, proficiency with Microsoft Excel/Word/PowerPoint and order management/ERP systems, associate degree or equivalent, strong organization and customer service skills.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Sales Order Management system, ERP
1mo
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Customer Service Representative
San Clemente, California, United States
$17-$18/hr OnsitePart Time
Provide customer-facing support, inspect and maintain equipment, manage rentals using U-Scan technology, perform light-to-moderate physical tasks, and hold a valid driver’s license and high school diploma or equivalent.
U-Scan
1mo
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Business Support Associate-San Diego
La Jolla or San Diego or San Francisco or Los Angeles
$25/hr OnsiteFull Time
1+ YOE1+ years customer-service experience; associate degree or two years' applicable experience preferred. Must be able to perform onboarding, payroll submission, front-office customer service, vendor management, and general administrative support.
ACT, Cases
2mo
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Client Support Advocate
Columbus or San Diego
HybridFull Time
1+ YOE1+ years client support or payment-processing experience; strong communication, problem-solving, and organizational skills; proficiency with Salesforce and Microsoft Office; ability to manage priorities in a compliance-sensitive environment.
Salesforce, Microsoft Office Suite
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