59 customer success manager jobs at 37 companies in Encinitas, CA
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Customer Success Manager
Frisco or La Jolla or San Diego
$130k-$150k/yrOnsiteFull Time, Contract
Renesas ElectronicsTokyo Stock Exchange: 6723: Designs and manufactures semiconductors for automotive and industrial systems.
5+ YOERequires 5+ years in account or customer success management within supply chain, consulting, B2B SaaS, or electronics; bachelor's degree; procurement expertise; analytical, communication, and problem-solving skills.
QoriaASX: QOR: Provides online safety and wellbeing solutions for schools and families.
2+ YOERequires 2+ years in account management or customer success, preferably in technology or SaaS, with customer expansion experience. Requires communication, presentation, organizational, CRM, and data-analysis skills.
IntuitNASDAQ: INTU: Provides financial software for accounting, tax, and personal finance.
3+ YOERequires 3+ years in customer success, including 2+ years managing a mid-market book of business, consultative problem-solving, financial services knowledge, communication, negotiation, and CRM platform experience.
Fresha: Marketplace and management software for beauty and wellness businesses.
2+ YOE2+ years in Customer Success/Onboarding/Implementation/Account Management in a SaaS or SMB environment; project management mindset (certification desirable); strong organization and communication; French proficiency a strong asset.
PracticeTek: Provides software and payment solutions for retail healthcare practices.
4+ YOE1+ Mgmt4+ years customer support experience with 1–2 years in a leadership role, SaaS experience preferred, familiarity with Zendesk and Intercom, data-driven, strong communication and problem-solving skills.
Customer Success Manager – Southern California Region
Riverside or Temecula or San Bernardino or San Diego or Lodi
FieldFull Time
Arable: Provides IoT-based crop intelligence and weather monitoring solutions.
Customer-success or ag-facing experience, strong communication and training skills, comfort working in-field, ability to manage implementations/onboarding, travel ~25–40%, bachelor’s degree or equivalent experience preferred.
Paperless Parts: Cloud-based quoting software for custom part manufacturers.
7+ YOE7+ years in manufacturing, manufacturing software, or senior customer success/technical account roles; enterprise account management, executive presence, multi-site rollout experience; familiarity with manufacturing processes. US citizenship or green card required.
Filtrous: Distributor of laboratory equipment and scientific supplies.
1+ YOERequires 1+ year in customer success, account management, or client-facing B2B roles; CRM/CSM proficiency, customer retention experience, data analysis, communication, organization, and follow-through.
ServiceNowNYSE: NOW: Provides a cloud platform for automating enterprise digital workflows.
5+ YOERequires 5+ years in account management, implementation, or SaaS sales; enterprise deployment experience; strong problem-solving and relationship skills; a bachelor's degree; and willingness to travel 10–25%.
Customer Success Manager (Healthcare AI Adoption & Customer Outcomes)
San Diego, California, United States
$95k-$135k/yrHybridFull Time
Clinically AI: Automates documentation and compliance for behavioral health providers.
4+ YOE4+ years in customer success/implementation/consulting in SaaS or healthcare tech; experience driving adoption, retention, and expansion; cross-functional collaboration; strong communication; active use of AI tools.
Arlington or San Diego or Tampa or Norfolk or Jacksonville or California or Florida
$92k-$135k/yrHybridFull Time
Dataminr: AI platform for real-time risk and event detection.
5+ YOEAbility to obtain Secret clearance, bachelor’s degree or equivalent, 5+ years customer success/account management or relevant military program experience, experience with public sector/DoD, strong communication and independent execution skills.
Phoenix or San Francisco or San Diego or Minneapolis or Omaha or Pittsburgh or Harrisburg
$185k-$215k/yrHybridFull Time
Cordia: Operates and maintains sustainable district energy and microgrid systems.
10+ YOEBachelor's degree required, 10+ years in customer success/account management or sales (B2B); experience in energy/utilities/SaaS preferred; proven team leadership; proficiency with Microsoft Office and CRM (SalesForce preferred).
C2 Financial: Independent wholesale mortgage brokerage and loan originator platform.
5+ YOE2+ Mgmt5+ years professional experience (3+ in client-facing/customer success), 2+ years people management, experience designing onboarding/programs, strong written and verbal communication, and cross-functional problem solving.
Austin or Nashville or Seattle or San Jose or San Diego or Salt Lake City or Raleigh or Durham or Phoenix or Oakland or New York City or Minneapolis or Miami or Los Angeles or Houston or Denver or Dallas or Columbus or Chicago or Boston or Atlanta or United States or Canada
RemoteFull Time
Reflow: Workforce and workflow intelligence platform for enterprise operations.
Experienced Head/VP of Customer Success from VC-backed B2B startups, proven in managing and scaling CS teams, designing end-to-end CS lifecycle, comfortable working fractional/hourly, based in USA or Canada.
IPS Group: Manufacturer of smart parking meters and integrated parking software.
2+ YOEAt least 2 years in customer success, account management, customer support, project coordination, or client-facing work; CRM and ticketing experience; strong communication, organization, relationship-building, and technical aptitude.
CRM, ticketing systems, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
Everbridge: Provides software for critical event management and public safety.
3+ YOE3+ years customer-facing support or consulting experience, Security+ required, experience in emergency/risk management, project management and technical skills, knowledge of SQL Server, VM environments, clustering, networking, and telephony.
Microsoft SQL Server, Microsoft Clustering, VM, telephony, networking
HealthStreamNASDAQ: HSTM: Provides workforce management and provider solutions for healthcare organizations.
3+ YOEBachelor's degree, 3+ years in customer-facing roles, advanced Salesforce, Microsoft Suite, and CredentialStream proficiency, strong communication, project management, analytical, and relationship management skills.
Salesforce, Microsoft Suite, CredentialStream, SQL, relational databases
Clearspeed: Provides AI-powered voice analytics for rapid risk assessment.
4+ YOEBachelor's degree or equivalent experience, 4+ years in client success/account management, experience in Financial Services or Insurance, SaaS experience, strong Microsoft Office skills, project management and communication skills; English/Spanish fluency preferred.
Microsoft PowerPoint, Microsoft Word, Microsoft Excel
San Francisco or Norfolk or San Diego or Honolulu or United States
$100k-$150k/yrHybridFull Time
Sofar Ocean: A building marine hardware and software to provide ocean intelligence and support operational decision-making.
5+ YOE5+ years working with the U.S. DoD, active SECRET clearance, U.S. citizenship, experience deploying technologies in theater, strong communication and problem-solving, willingness to travel extensively.