39 customer support manager jobs at 27 companies in Eureka, IL
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Customer Support Manager
Goodfield, Illinois, United States
OnsiteFull Time
VIVO: Designs and manufactures ergonomic workspace solutions and office furniture.
3+ Mgmt3+ years customer support management experience with strong technical and report-management skills, attention to detail, and ability to lead a team and develop policies.
Truck Centers: Operates a network of full-service commercial truck dealerships.
5+ YOEValid driver’s license required; Class B/A CDL with air brake endorsement preferred; 5+ years mechanical or dealer service management; CIC Level I/II and Freightliner experience preferred; MS Office and Procede familiarity; willing to travel up to 50%; background and drug screen required.
CaterpillarNYSE: CAT: Manufactures construction equipment, mining machinery, and industrial engines.
Bachelor's in engineering/marketing or equivalent; customer service or product support leadership; Six Sigma Green Belt experience preferred; experience with telematics and site technologies; strong communication and decision-making skills.
The Home DepotNYSE: HD: Operates retail stores selling home improvement and construction products.
Perform non-sales store support including order fulfillment, customer assistance, administrative tasks, cash/program compliance; detail-oriented, good time management, integrity, able to work with little supervision.
Illinois State University: Public research university providing undergraduate and graduate degree programs.
3+ YOEHigh school diploma or equivalent and a combination of education/experience totaling 3 years; customer service or office experience; database management; Microsoft Excel and Word; strong communication and organizational skills.
Sam Leman Automotive Group: Operates a network of automotive dealerships selling new and used vehicles.
Organized, customer-focused coordinator to schedule appointments, manage customer communications, prepare vehicles for delivery, verify paperwork, and support sales/finance/detail departments.
Sam Leman Automotive Group: Operates a network of automotive dealerships in Central Illinois.
Highly organized, customer-focused coordinator to respond to customer inquiries, schedule appointments, coordinate vehicle preparation and delivery, manage records, and support sales/finance/detail teams; customer service or related experience preferred.
Spanish Bilingual Remote Customer Service Representative
Peoria or Chicago
$19-$21/hrRemoteFull Time, Seasonal
GetInsured: Provides SaaS platforms for health insurance exchanges and government services.
Provide remote inbound/outbound customer support via phone/chat, manage accounts, perform application data entry, complete paid training, pass background check and drug test, and maintain a dedicated wired home workspace (100 mb/s ethernet).
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
1+ YOEHigh school diploma or equivalent, minimum 1 year management experience, strong communication, multitasking, merchandising and customer service skills.
Huck's Market: Operates a chain of convenience stores and fuel stations.
Retail management experience, customer service focus, ability to run a shift, perform bookkeeping, supervise associates, follow safety and security procedures, and support merchandising and maintenance.
Heritage Tractor: Sells and services farming machinery and agricultural equipment.
Support service department operations including scheduling technicians, managing work orders through invoicing, communicating with customers, and ensuring productivity, warranty processing, and DOT vehicle maintenance compliance.
Herc RentalsNYSE: HRI: Provides industrial equipment and tool rental services across North America.
Support branch management with P&L, budgeting, operations, customer relationships, staffing, fleet and safety management, OSHA and DOT compliance, and audits. Bachelor's in business preferred; ability to travel and computer competence required.
Kinsley Group: A dealership providing equipment sales and service with a focus on customer support and service department operations.
Provide leadership and supervision of service technicians, coordinate and schedule jobs, manage work order lifecycle from opening to invoicing, communicate with customers, support warranty processing, and use dealership applications and Microsoft Office; high school diploma or equivalent.
Microsoft Office, TMS, John Deere applications, Internet
Dollar TreeNASDAQ: DLTR: Operates discount variety stores selling household and seasonal merchandise.
Support store operations, customer service, merchandising, opening/closing, basic record keeping; ability to read operational directives; ability to lift up to 55 lbs and perform frequent walking/standing.
OSF HealthCare: Integrated health system providing medical and hospital care services.
1+ YOEHigh school diploma/GED, 1 year of NOS/Patient Care Liaison or similar experience; excellent interpersonal and Microsoft software skills. Preferred: 2 years customer service, ProNet, Vocera, Epic experience.
Dollar GeneralNYSE: DG: Operates a chain of discount retail stores.
Supports store operations including staffing, inventory, merchandising, cash control and customer service. High school diploma preferred; 1 year retail experience preferred. Ability to lift up to 55 lbs and occasionally drive to banks/meetings.
IBM cash register, hand-held scanner, pricing gun, SAFE, STARS, U-boat
Dimond Bros. Insurance: Independent agency providing insurance and risk management solutions to clients.
Experience in client onboarding and integration, account servicing, strong communication and relationship-building, ability to manage multiple partnerships and support training/transition activities.