86 customer support manager jobs at 70 companies in Everson, WA
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Senior Manager, Customer Support - North America
Burnaby, British Columbia, Canada
$120k-$179k/yrOnsiteFull Time
STEMCELL Technologies: Develops specialty cell culture media and cell separation products.
10+ YOE10+ years leading customer support teams, bachelor's degree, expertise with SAP and Salesforce, strong stakeholder influence, and customer experience best practices.
SAP, Salesforce (SFDC), Live Chat, Talkdesk, Google Workspace
Fullscript: Healthcare platform for practitioner supplement dispensing and patient management.
5+ YOE2+ Mgmt5+ years in customer support/contact center operations with 2+ years in a WFM lead/manager role; hands-on experience with WFM tools; strong forecasting, capacity planning, scheduling, intraday management and stakeholder communication skills.
Assembled, Playvox, Verint, NICE/IEX, Calabrio, Tymeshift, Intercom, Zendesk, Salesforce Service Cloud, Amazon Connect, Talkdesk, Five9, Erlang C
Sinclair Technologies: Designs and manufactures antenna and RF signal conditioning products.
5+ YOE2+ MgmtDiploma/degree in electronics or electrical engineering, 5+ years technical support, 2+ years supervisory experience, RF/microwave troubleshooting, hands-on test equipment experience, customer-facing and documentation skills.
1+ YOE1–3 years customer service/support experience, professional phone presence, ability to manage high inbound volume, clear empathetic communication, and comfort using CRM and policy administration platforms.
The Home DepotNYSE: HD: Operates retail stores selling home improvement and construction products.
Performs non-sales store support including order fulfillment, customer and vendor assistance, administrative tasks, cash handling, and program compliance; requires attention to detail and time-management.
Cleantech Service Group: Professional janitorial and facility maintenance services throughout British Columbia.
2+ YOE2+ years building management or property operations experience preferred; strong customer service, communication, and organizational skills; comfort with minor maintenance tasks; familiarity with Microsoft Office and mobile apps; ability to travel between sites.
Spence Diamonds: Specialized retailer of custom diamond jewelry and engagement rings.
5+ YOE1+ MgmtSupervise sales support team, manage inventory and cash handling, train and develop staff, 5+ years customer service experience, 1+ year supervisory experience, proficiency in Microsoft Office, availability for evenings and weekends, legally authorized to work in Canada.
Trail Appliances: Sells and installs major household appliances in Western Canada.
Customer service and supervisory experience, coaching and training skills, CRM and order management proficiency, strong communication, time management, analytical and Microsoft Office skills.
SeequentNasdaq: BSY: Provides 3D modeling and data management software for Earth sciences.
3+ YOE3+ years customer support experience with data management, post-secondary education in data/computer science, strong technical aptitude, SQL/MongoDB/Postman/Power BI/Pentaho experience, excellent communication and troubleshooting skills.
Microsoft Excel, Microsoft Access, SQL, MongoDB, Postman, browser developer tools, Power BI, Pentaho
Customer Service (SFU Dining Commons, Burnaby, BC)
Burnaby, British Columbia, Canada
$24/hrOnsiteFull Time
Compass GroupLondon Stock Exchange: CPG: Global provider of contract food and support services.
Perform cleaning, refill beverage stations and cutlery, distribute supplies, support customers, resolve concerns, follow sanitation and safety, strong time management and English communication.
North Vancouver or Canada or United States or United Kingdom
$75k-$105k/yrRemoteFull Time
Jane: Practice management software for health and wellness clinics.
5+ Mgmt5+ years leadership in high-touch customer service, experience leading remote teams, strong coaching and mentoring skills, data-driven decision making, escalation management, excellent communication and problem-solving.
Zen Educate: Online marketplace connecting schools with vetted teaching staff.
Excellent verbal and written communication; phone,email,text support; inbox and channel management; problem solving; contributing to knowledge base; experience with Zendesk/Intercom/HubSpot and Google Suite is helpful.
Portable Electric: Design and manufacture of mobile battery electric energy systems.
5+ YOE5+ years in customer-facing technical roles; troubleshooting industrial electrical, battery, and power conversion systems; strong communication, reporting, and process development skills; experience leading or mentoring technical teams.
FOX FactoryNASDAQ: FOXF: Designs and manufactures high-performance suspension and vehicle components.
Provide phone/email/chat support, order management, product troubleshooting, strong communication, Excel/MS Office proficiency, high school diploma; bike industry experience a plus.
Miller Thomson: A national law firm providing legal services across Canada.
2+ YOE2+ years IT support experience, bachelor\u0002s degree or equivalent, strong troubleshooting, IT service management knowledge, Microsoft 365 and Windows experience, excellent communication and customer service.
Customer Retention Specialist - State Farm Agent Team Member
Bellingham, Washington, United States
$19-$25/hrOnsitePart Time
Keith Browne State Farm: Local insurance agency providing personal insurance and financial products.
Provide customer support for existing policyholders, manage renewals and policy changes, coordinate with carriers, use CRM/spreadsheets, and encourage retention; insurance experience preferred and ability to obtain required insurance license.
Compliance & Customer Service Administrator - Delta, BC
Delta, British Columbia, Canada
$48k-$51k/yrHybridFull Time
Alpine Building Maintenance: Provides commercial janitorial and facility maintenance services across Canada.
Maintain subcontractor compliance, manage contract administration, produce reports, handle customer service work orders, and communicate with clients and subcontractors.
Microsoft Word, Microsoft Excel, Microsoft Outlook, CRM, CMMS, Microsoft Office
Zaber Technologies: Designs and manufactures precision motion control components and systems.
Experience in sales/order-entry/customer service, strong communication and problem-solving, ability to manage multiple customer cases and software tools, and an eye for process improvement.
Palo Alto or New York City or Toronto or Austin or Vancouver or Sydney or Gurugram or Tel Aviv or Dublin or Buenos Aires
$140k-$275k/yrHybridFull Time
MongoDBNASDAQ: MDB: Cloud-based document database platform for software application development.
8+ YOE8+ Mgmt8+ years managing technical support/customer-facing engineering teams; strong operational excellence, people development, and technical troubleshooting across database and distributed systems; project leadership and KPI-driven decision-making.
MongoDB, MongoDB Atlas, Tableau, AWS, Google Cloud, Microsoft Azure